Toyota City

While it probably should not, purchasing a new car evokes fear in many, ourselves included. There is always the fear that you are making a mistake or paying too much. Ginny Bisconti at DCH Toyota will make fear in many, ourselves included. There is always the fear that you are making a mistake or paying too much. Ginny Bisconti at DCH Toyota will make you forget that fear and guide you through this process seamlessly. Ginny took the time to explain the differences between models and encouraged us to sit in the cars to get "their feel". Once we decided on the model, price negotiations seemed far more like a compromise than a haggle. We ended up getting the car we wanted at a price we considered to be a great deal. When we came to pick up the car, all the paperwork was in order, including all our insurance information which Ginny had taken care of for us. This is not the first car we have purchased from Ginny, and I don't think it will be our last. Thanks for a great experience. More

This is the second RAV4 that I have bought from DCH toyota.The first was 10 years ago, I just traded it in with 184,000 miles for a new 2011 RAV4 V6. Their price was the best around. Nicole was very he toyota.The first was 10 years ago, I just traded it in with 184,000 miles for a new 2011 RAV4 V6. Their price was the best around. Nicole was very helpful and made sure that I got the exact vehicle that I wanted. I look forward to seeing them in another 10 years to buy my third. More

what set DCH Toyota apart from my previous vehicle transactions (three in 18 months at different dealerships, both luxury and import) was their understanding of a customer pressed for time. from the transactions (three in 18 months at different dealerships, both luxury and import) was their understanding of a customer pressed for time. from the initial interaction and test drive i was clear that my time was limited and it was going to be a sale if the original price offered was reasonable. Michael respected that and acted accordingly, there was very little haggling and i both sides were happy in the end. post the agreement, Michael and Luis took very little time in shifting from selling TO sale, and wasting little of mine and their time. From agreed upon price to driving away in my new vehicle was less than 60 minutes with all my questions answered and their customer care initiatives fully outlined. Luis was very professional in handling the selling paperwork, walked through items line by line and read my demeanor to see whether further explanation was necessary or we could move on quickly. both parties sway me to choosing TCH for my next purchase. More

This was the third Corolla my family has purchased at DCH Toyota City in the last year. The sales person on this occasion, Mark Ellison, was extremely helpful and knowledgeable about the various programs To Toyota City in the last year. The sales person on this occasion, Mark Ellison, was extremely helpful and knowledgeable about the various programs Toyota was offering which made it easy for us to determine how we would pay for the vehicle. Mark was terrific at showing us the on-lot inventory and in helping us to make our choice. He was decidedly low-key and we would most definitely recommend him to any of our friends or family members who wanted to buy a Toyota. Our entire experience at DCH Toyota City made a major purchase a worry-free event and that is why we think the dealer is excellent. More

I have been a customer of DCH Toyota City for many years and I had a wonderful experience with Marc Ellison and the entire staff with my latest purchase. Marc has been my salesman on all my car leases and w and I had a wonderful experience with Marc Ellison and the entire staff with my latest purchase. Marc has been my salesman on all my car leases and worked very hard to get the 2012 Toyota Camry SE that I wanted. I could not be happier More

I had the most pleasant experience!Ginny Bisconti was a fantastic salesperson--very knowledgeable, pleasant and HONEST! Very happy with my purchase! Would definitely recommend this dealership to a friend! fantastic salesperson--very knowledgeable, pleasant and HONEST! Very happy with my purchase! Would definitely recommend this dealership to a friend! More

We leased a Highlander 3 years ago from another dealership. That experience was nothing like this one. I had no idea that purchasing/leasing a car could be this nice an experience. This time, at DC dealership. That experience was nothing like this one. I had no idea that purchasing/leasing a car could be this nice an experience. This time, at DCH Toyota in Mamaroneck, the atmosphere was friendly, and the people were highly knowledgeable and professional. Ginny Bisconti is a top notch salesperson. She has the ability to sell you a car without ever being fake or feeding you a line. She is genuine and smart, a truly exceptional combination, that made getting my new Highlander an absolute treat. She and Tom, the sales manager, were personable and kind and never made me feel pressured. They responded quickly to all of my inquiries and always had clear answers to my questions. Luis is a great business person. He is so organized and efficient that picking up the car was a smooth, happy time. Big thanks go out to all 3 of these employees for all they did to make this a seamless transition from one Toyota to another. This is the kind of company Toyota advertises themselves to be and it is so refreshing to meet actual people following through on what the big brand claims to offer. I highly recommend this Mamaroneck dealership, and in particular, Ginny Bisconti, if you are looking for a Toyota. More

We had a very satisfying experience with the sales and service departments at DCH. We had a ticklish situation of trading a four month old Prius that we felt was unsafe to drive because of blind spots fo service departments at DCH. We had a ticklish situation of trading a four month old Prius that we felt was unsafe to drive because of blind spots for a 2011 Corolla. Our service representative, Michael Vetrano, steered us to Michael Porreca and he helped us through a difficult process of transferring financing and getting a car we really like and feel safe and comfortable in. Both Michaels are amazing! Luis Gonzalez explained all the paperwork to us with great patience and knowledge. We will enjoy working with these folks as we enjoy and care for our new Corolla. More

I highly recommend Joe Croce. He has been the best sales person I knew in years. In only a few words, he has been OUTSTANDING: knowledgeable, patient, clear in his explanations and extremely nice person. person I knew in years. In only a few words, he has been OUTSTANDING: knowledgeable, patient, clear in his explanations and extremely nice person. More

I am a business man of 46 years in the community,dealing with clients is my livelihood in the construction industry. Your word is most important and in this case every word spoken was truthful and accurate, with clients is my livelihood in the construction industry. Your word is most important and in this case every word spoken was truthful and accurate, there were no surprizes. This was my first Toyota new purchase, the staff of the above referenced dealership were cordial, polite and extremely helpful in all matters, they conducted the sale and paperwork in a professional and speedy process. You could sense a very cheerful atmosphere the moment you walked through the door. Now with regard to my salesperson Nicole Fraser she was the consumate professional, exstremely knowledgealbe with her trade, she was impecable with detail, followups to both me and my Insurance agent were the same as I do business showing courtesy and respect to your client. My insurance agent of 50 years commented this was the most enjoyable experience he has ever had with a dealership, he had nothing but praise for Nicole Fraser. In todays business world these are precisely the quality of people you need to be sucessful,if I were starting a dealership I would hire each and everyone of them on the spot. I wish DCH Toyota City all the best and since I am a very well respected business man in the community people will listen to my recommendation as to where to buy a new Toyota. Anthony Bellantoni More