Back

Toyota City

Mamaroneck, NY

not yet
rated
1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
Contact Dealership

1305 E Boston Post Rd

Mamaroneck, NY

10543

Directions

By Type

Showing 1,072 reviews

December 07, 2011

I've been going to this dealership for 20yrs. I've been dealing with Helene since they moved to a new location. She has been very helpful in facilitating my Toyota service experience. Helene has gotten me More

by Marc Sheff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helene Pesce
Dec 12, 2011 -

Toyota City responded

I love to hear about our happy long term customers. Thank you Helene for providing the high level of service our customers have grown accustomed to. I appreciate the review. Carlos Cueto | General Manager

December 05, 2011

We had a very good experience with DCH Toyota City from start to finish. Our salesman,Joe Croce,was extremely informative,patient, polite and there was no pressure. Everyone we dealt with there was profes More

by vernonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
Dec 12, 2011 -

Toyota City responded

I am sorry you had a …”less pleasant” experience elsewhere. I am glad that Joe Croce was able to help you and demonstrate how we do business The DCH Way by Delivering Customer Happiness. We look forward to seeing you in the future. Thanks for the kind review. Carlos Cueto | General Manager

December 04, 2011

Hallmarks of this dealership to us are graciousness, helpfulness, courtesy, technical excellence, as well as low cost. They are truly #1 in our book. We have dealt with these people from 1983 to the pre More

by ajgrieco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helene Pesce
Dec 12, 2011 -

Toyota City responded

WOW!!! A customer since 1983! Thank you very much. We most definitely appreciate it. Helen-Nice job-Please keep the happy customers reviews coming. Carlos Cueto | General Manager

December 01, 2011

He do everything possible to help me wen I was in DCH Toyota City to ask for the car I planning to get. I was thear to ask for the car and at the same day I have the approve to get my new car.Joe Croce t More

by Hector Linarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph P.Croce
Dec 12, 2011 -

Toyota City responded

Thank you Hector for taking the time to review us. Nicely done Mr. Croce, we have another satisfied customer. With appreciation, Carlos Cueto | General Manager

November 29, 2011

Very attentive - particularly Joe Croce, who was very thorough in going over how to operate the car. Even delivered the car to me at work!! More

by dongoldsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 4
Nov 30, 2011 -

Toyota City responded

Nicely done Mr. Croce. I am glad to see another satisfied customer that experienced the DCH WAY. Thanks for the review. We appreciate your business. Enjoy the car. Carlos Cueto | General Manager

November 21, 2011

I knew the model I wanted. This dealer offered me what I thought was a very fair price in an email before I even arrived (quite close to the price a national car-buying service had announced as the lowest a More

by tobywebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Laterra, Luis Gonzalez
Nov 21, 2011 -

Toyota City responded

Sounds like we handled this perfectly and gained a customer. Well done team! Thanks for the review. We appreciate your business. Carlos Cueto | General Manager

November 19, 2011

CAN'T SAY ENOUGH GOOD THINGS ABOUT MARC. SUPER FRIENDLY AND STRAIGHTFORWARD, NO BS IN NEGOTIATING -- MET A GREAT PRICE AND WENT OUT OF HIS WAY TO ACCOMMODATE CLOSING THE DEAL QUICKLY, HANDLED THE DELIVERY More

by EVKokot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MARC ELLISON
Nov 21, 2011 -

Toyota City responded

Customers are #1 at DCH and it shows in the way Marc and Tom handled this transaction. Thank you for your patronage. All the best with the new car. Carlos Cueto | General Manager

November 16, 2011

Went in to look at a Rav4 to compare with a Subaru Forester. Ginnie was very friendly and was not unhappy about the fact that we were still deciding on which car to get. She showed us the Rav4 very we More

by ashley_marie18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginnie, Luis
Nov 21, 2011 -

Toyota City responded

Ginny and I are very happy that you chose DCH Toyota City and The Rav4. Thanks for the review. All the BEST! Carlos Cueto | General Manager

November 15, 2011

Very friendly. Easy to work with and to talk to. Not a high pressure environment. Car ready when promised. I would highly recommend this dealership. More

by williamcherkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Nov 21, 2011 -

Toyota City responded

We look forward to those recommendations. Rest assured that we will be as friendly with them as we were with you. Our goal is to exceed our customer's expectations. Thanks for the review. Carlos Cueto | General Manager

November 13, 2011

As always, Tom and rest of the staff was curteous, willing to listen and patient. They help me to select a car, which was best for me. Tom gave me excellent price. As always, it was great experi More

by azengin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Muradian
Nov 14, 2011 -

Toyota City responded

Ahhhhh. Music to my ears…”… it was great experience to purchase a car with DCH Toyota City”. I appreciate the review. Thanks, Carlos Cueto | General Manager

...
96
...