Toyota City

My daughter and I were looking for a car that my daughter will drive in California where she will be spending the next five years. We were trying to figure out whether to buy the car in NY and ship it to CA will drive in California where she will be spending the next five years. We were trying to figure out whether to buy the car in NY and ship it to CA or to buy it in CA. We went to DCH Toyota after visiting a couple of other dealers in Westchester. Our experiences with the salespeople at other dealerships were disappointing. It is not easy for two women to shop for a car. Most salespeople treated us as if we were ignorant and incompetent. DCH was our last stop for Toyota. We are so happy that we decided to make one more stop before giving up and deciding to buy the car in CA, which meant that we would have to make a deal with someone over the phone. Ginnie Bisconti, our sales associate at DCH Toyota, was outstanding! She was professional, knowledgeable, caring, respectful and really paid attention to our needs. Ginnie and Mike Porreca, the Assistant General Manager, made it possible for us to buy the car in NY and pick it up at DCH in CA. They searched for the model and color with all the options that my daughter wanted and arranged the pick up in CA. They made our life so much easier by going the extra mile. Dealing with Ginnie and Mike was the best experience I have ever had buying a car. I would highly recommend them to anyone who is cosidering buying a Toyota. My daughter is now a proud owner of a brand new Camry XLE. The pick up at DCH Torrance, CA could not have been smoother. Thanks to Mike Porreca, the car was all ready for us when we got to Torrance. The managers and salespeople were extrememly nice and helpful. They explained all the features about the car in detail and spent time setting up the Entune, Navigation and Bluetooth. The entire process was incredibly easy and pleasant thanks to Mike, Ginnie and the wonderful pepole at DCH in Torrance. I would definitely go back to DCH! More

Joe Croce is warm, concerned and listens to what you say and ask. I expressed my needs and concerns and limitations to him. He then asked me pertinent questions and presented a car plan and package which wa and ask. I expressed my needs and concerns and limitations to him. He then asked me pertinent questions and presented a car plan and package which was perfect for my needs. He is the epitome of an ideal salesman. He spent a lot of time explaining and demonstrating the many features of my selected car. And he repeatedly asked if I had any additional questions or concerns. He is a great asset to Toyota. Luis Gonzalez is a true gentleman. He spent time explaining the various procedures and forms that I was signing. He did not rush or overwhelm me. I felt very comfortable with him. And he took additional time to get me a refund on the service contract which I had on my trade-in Toyota Sienna. I was truly impressed by him. Toyota can be proud of both Joe Croce and Luis Gonzalez. More

They made it so easy. They were profesional, thorough and went the extra mile for me. I was on a short deadline to get a car in time to get an incentive, and on a Saturday afternoon they dealt with pape and went the extra mile for me. I was on a short deadline to get a car in time to get an incentive, and on a Saturday afternoon they dealt with paperwork and every step to make it happen. They knew their business, had great selection and I love my RAV4. I highly recommend them for a new or leased car. I leased. More

Dealing with Joe was an absolute pleasure. He was friendly, helpful and knowledgeable - and most importantly, approached the whole thing from the point of view that the most important thing is for th friendly, helpful and knowledgeable - and most importantly, approached the whole thing from the point of view that the most important thing is for the customer to walk away with the right car (rather than to get a quick sale). No unpleasant sales pressure. I am very happy to recommend Joe. More

Great dealership. Highly recommended. Marc ellison was so helpful. Luis got me a great price. Mike gave me a fair bid on my trade in. Marc constantly kept me updated on the process of my new camry. Future bu helpful. Luis got me a great price. Mike gave me a fair bid on my trade in. Marc constantly kept me updated on the process of my new camry. Future business is a must. More

Although we had to travel 45 mns to purchase a 2012 Camry for our son, the visit was well worth it. The price was unbeatable. Our salesman Joe Croce was wonderful and helpful. Ditto for the entire dealers for our son, the visit was well worth it. The price was unbeatable. Our salesman Joe Croce was wonderful and helpful. Ditto for the entire dealership. Thank you. The Daniels Family More

Ginny Bisconti was the reason we bought our Highlander. From the begining she was patient, informative, and professional. The process was seamless and a pleasure. From the begining she was patient, informative, and professional. The process was seamless and a pleasure. More

Mark Ellison was wonderful. He got me the car I wanted ( a prius V) when no one else could. I even got the color I wanted. He called to let me know it came in, got my insurance taken care of (even with my a a prius V) when no one else could. I even got the color I wanted. He called to let me know it came in, got my insurance taken care of (even with my agent out sick), and I was in my new car in no time at all. I love it. Thanks!!!! More