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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

March 30, 2013

Had a great experience with Neil - he was knowledgeable and very patient with all of our questions - he genuinely seemed to care about us - he gave us a very fair price, and communicated with us by phone i More

by goorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2013 -

Toyota City responded

Your review has brought smiles to our faces! We're delighted to hear that Neil made your whole car buying experience very enjoyable. If you have any questions or concerns in the future, please don't hesitate to reach out to us at any time. Also, make sure to like our Facebook and Twitter pages to receive first access to exclusive specials and coupons. We hope you're enjoying your new car and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 29, 2013

We, Marie & I, will never forget the signature marathon. Did I sign my name 50 times? Yet the process was handled with uncommon efficiency. Principally, because managed by Ginny, - and refer More

by peluso710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia Bisconti
May 09, 2013 -

Toyota City responded

Thank you so much for this five star review, Tony! We really appreciate your feedback and support. I will pass your kind words on to Ginny, and let her know to keep up the great work. I hope that you continue to enjoy your new vehicle. If there is anything else, please give us a call! Thanks again, see you next time! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 29, 2013

They found what I wanted within several days and had the car ready before the estimated time. They even squeezed me in early for a delivery time. More

by BG2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2013 -

Toyota City responded

What a lovely review, thank you for writing it. We're thrilled to hear that our staff was able to squeeze you in early for your new cars delivery. If you need anything in the future, please feel free to contact us at any time. Also, be sure to check out the advertised coupons on our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 25, 2013

Rafael made the transaction seamless. Went in on a Tuesday and picked up the car that Friday. He was easy to work with and knowledgeable. This is our 4th car.....this is why we keep coming back. More

by Sheridan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2013 -

Toyota City responded

Mary, we really appreciate you taking the time to share your feedback with us. Rafael is a highly valued and experienced employee, and I am glad to hear that your experience with him affirmed this truth. Thank you so much for your continued business. If there's anything else we can do to assist you, just give us a call. We look forward to your next visit. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 23, 2013

If it weren't for Ginny Bisonti, I would own a 328xi right now. Knowing Ginny for almost 30 years, and having had experience buying cars from her previously, I was looking for a surprise birthday gift More

by Madison's Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Toyota City responded

Wow, thank you so much for taking the time to share this amazing review with us. I greatly enjoyed reading it and it made me truly happy to hear the level of customer service we were able to provide you with. Anytime we can go above and beyond for a service member, we're happy to do so. I am glad to hear about your great business relationship with Ginny, as well. I hope that you continue to enjoy your new vehicle for years to come. If we can help you out with anything else, just give us a call. Thanks again, see you next time! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 20, 2013

My review is superlative as DCH Toyota City, Mameroneck, NY and Ginny Bisconti were fantastic. Ginny is totally professional, honest, delightful to work with, effiicient, and makes you feel 100% at home. Th More

by puddya242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Toyota City responded

Wow! What an excellent review. We really appreciate your praise and support. I will pass your kind words on to those whom were mentioned in the review. We always strive to portray best in the business customer service, and to ensure that each of our customers leaves the the dealership 100% satisfied. I am thrilled to hear that your experience with our staff was indicative of this goal. If we can continue to help you in any way, please let us know. In the meantime, check us out on Facebook and Twitter for exclusive updates and offers. Thanks again, see you next time! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 11, 2013

Marc was a pleasure to work with on this purchase. No hassle, doesn't push you to get things you don't need. Got the car for me in less than a week. More

by km31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Toyota City responded

Thank you for sharing your experience with us. We are pleased to hear that our staff was able to help you find what you were looking for. Marc will be happy that you enjoyed your time spent with our dealership. We look forward to working with you again. See you next time! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

March 09, 2013

I came in to see a car I had seen on the internet. I called earlier in the day and it was still available. I visited later that day and was told that the car sold 20 minutes ago. I had just missed the More

by wrider55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
March 09, 2013

Hello my name is Pam Morgan and I recently purchased a 2010 Corolla from Toyota in Mamaroneck, NY. Raphael was very polite, courteous and very knowledgable. He did take the extra time to go over various q More

by pmorgan47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 08, 2013

My family has either purchased or leased over 12 vehicles with the assistance of Marc Ellison. Marc makes the whole process painless and stress free. We know that every few years we can look forward to a p More

by deanrmamta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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