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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

May 08, 2013

From start to finish, Marc made the entire process of buying my new car through DCH Toyota City absolute pleasure. His willingness to help made the experience very much stress free. Marc’s strong knowled More

by LuisMoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Ellison, Luis Alvarez
May 09, 2013 -

Toyota City responded

Thank you for writing this outstanding review. We’re delighted to hear that Marc made your entire car buying experience an absolute pleasure. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages for exclusive access to specials and coupons. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 07, 2013

We have been dealing with Marc Ellison for years in leasing our cars through Toyota. His expertise in knowing all the ins and outs of a deal are just what we need. I would highly recommend Mr.Elliso More

by 102030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Toyota City responded

We're grateful for the amazing review. It's delightful to hear that Marc is always honest and knowledgeable when you visit our dealership. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages for exclusive access to specials and coupons. We look forward to working with you again soon. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 01, 2013

Neil and Bobbie were great to work with, I love the vechicle!! They were worth the one hour drive from Connecticut. I would recommend them to friends. More

by dicenzod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Toyota City responded

Thank you so much for the excellent review. We are glad to hear that Neil and Bobbie were of such great help during your visit and provided you with outstanding service. We believe in always giving our customers 110% and making sure they have the best experiences possible. We look forward to working with you again in the future and if there is anything else you need don't hesitate in contacting us. Don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Best Regards, Naomi Lopez - Internet Sales Manager Office: 914-998-1050 nlopez@dchusa.com

April 30, 2013

Purchased item on ebay, they took my deposit and copy of my DL ... Then come to find out they sold it to someone else!! Used sales manager lied and stated eBay messed up and sold it to 9 other people. I c More

by REBECCALBRUNTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
April 30, 2013

Was a positive experience at DCH Toyota City from the start. Found information online, received great service even prior to showing up at the dealership (email, phone, etc). Neil was friendly, answered More

by kengrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Toyota City responded

Thank you so much for taking the time to tell us about your experience at our dealership! I am so happy to hear that you had a great car buying experience and that Neil provided you with excellent service. Customer service and satisfaction is always our main priority and I am glad that our goal was met. If you have any additional questions please feel free to contact me. We look forward to working with you in the future and I hope you continue to enjoy your new car! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

April 26, 2013

The salesmen were extremely helpful and patient with me. I explained what I was looking for and they were able to meet my needs. I was very pleased overall. More

by andistix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2013 -

Toyota City responded

Thank you so much for the great feedback! I am glad that our team provided you with excellent service. We try to provide all of our customers with great service and make sure that they are comfortable with all the information they need before making the decision to purchase a car. We look forward to working with you again and if there is anything else we can do for you please don't hesitate in contacting us. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

April 23, 2013

the only thing i was not pleased with is that the car i purchased was not cleaned properly when i arrived for pickup. other than that the experience with the salesperson and sales manager as very good. More

by sal228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2013 -

Toyota City responded

Thank you for the feedback. It is unfortunate to hear that you did not receive 100% customer satisfaction. Our team would like the chance to ameliorate the issue in hopes of moving our dealership in a more positive direction. Please contact me directly to discuss your concerns. I look forward to hearing from you. Best Regards, Naomi Lopez - Internet Sales Manager Office: 914-998-1050 nlopez@dchusa.com

April 22, 2013

Just had the easiest, best car buying experience at DCH. Fast, fair, fun, pleasant and the BEST prices! A must place to shop for a Toyota! More

by pohspohs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Toyota City responded

We're grateful for the amazing review. It's delightful to hear that our staff is fast, fair, fun and pleasant to work with. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages for exclusive access to specials and coupons. We hope you’re enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

April 12, 2013

I came here to recommend Joe Croce and DCH Toyota City because I genuinely had the best experience I have ever had with them then any salesman or dealer I have in the past. It was an absolute pleasure wo More

by johnchen60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Toyota City responded

Wow, thank you for writing this amazing review. It's a pleasure to hear that Joe made you feel special the moment you walked into our showroom. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages for exclusive access to special offers and discounts. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

April 04, 2013

I recently purchased a certified Toyota Sienna in this dealership and had received excellent service. Overall, I give a rating of "5" and recommend this dealership to anyone willing to buy used or new car More

by Sanjar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2013 -

Toyota City responded

Wow, thank you for writing this five-star review! We're thrilled to hear that our staff provided you with the highest quality of professionalism and service during your visit to our dealership. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials located on our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

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