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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

May 23, 2013

Joe went out of his way to make me feel welcome in the showroom. He was very helpful with negotiating a fair price for the vehicle. He was excellent with communicating prior to the sale and once we had an More

by nkeyedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2013 -

Toyota City responded

Thanks for taking the time to share this awesome story with us! We're glad to hear that Joe went out of his way to make you feel welcome during your time at our dealership. If you have any questions or concerns in the future, don’t hesitate to reach out to us. Also, be sure to check out our Facebook and Twitter pages for exclusive updates on promotions and sales events. We appreciate your business and your recommendation, and we hope to see you back at the dealership again soon. Best, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 23, 2013

April was great no nonsense streamlined the process will return for my next one for sure she made getting a new car exciting and fun thank you to everyone there More

by lucidom0408
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
april
May 24, 2013 -

Toyota City responded

Thank you for writing this lovely review! It's a pleasure to hear that April's no nonsense attitude was able to streamline the process for your recent new car purchase. If there's anything else we can do for you in the future, please do not hesitate to let us know. Also, make sure to look up our dealership on Facebook and Twitter to receive access to special deals and promotions. We hope you’re enjoying your new vehicle and we look forward to working with you again soon. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 22, 2013

Recently purchased a certified Toyota Camry from this dealership. Had a very Good experience doing business with Neil - the sales manager and Luis - the business manager. They are honest and have strong More

by shahja1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Toyota City responded

Thank you for choosing our dealership to buy your certified Toyota Camry. Toyota certified pre-owned vehicles come with an array of advantages, such as; 1-year of roadside assistance, a 160-point quality assurance inspection and a full CARFAX vehicle history report. We hope you'll take advantage of all the services we offer. If you have any other questions or concerns, please don’t hesitate to contact us at your earliest convenience. Also, be sure to visit our social media sites to receive access to special coupons and discounts. We hope you’re enjoying your Camry and we look forward to working with you again soon. Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 21, 2013

I found DCH on the web when I was looking for a certified pre-owned RAV4, looking for low mileage and a great price. I found exactly what I was looking for. Neil Sarrubbo was really helpful and friendly, m More

by Timcichlid21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Toyota City responded

Congratulations on your new RAV4. We appreciate the fact that you chose to give us your business, and we are happy to know that our service reflected our gratitude. The RAV4 is getting spectacular reviews and we're sure you will get tons of compliments on your new vehicle! If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages to view the latest specials and coupons. We look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 19, 2013

Excellent friendly service. Great deal on my certified Toyota Highlander. Fair deal on my trade in. Knowledgeable staff great financing. Would definitely come back and recommend . More

by tzryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Toyota City responded

Thanks for writing this excellent review. We're thrilled to hear that our staff was friendly and knowledgeable during your recent car purchasing experience at our dealership. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised coupons posted to our Facebook and Twitter pages. We hope you're enjoying your new Highlander and we look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 16, 2013

Hi my name is Carmelo Delbois. I would like to thank you Hi my name is Carmelo Delbois. I would like to thank you for yours effort. Rafael Mancebo and Luis Gonzalez, i feel very happy the way i was More

by cd1242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Mancebo , Luis Gonzalez
May 16, 2013 -

Toyota City responded

Hi Carmelo, We appreciate you writing this lovely review. We're pleased to hear our staff treated you well during you recent visit to our dealership. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to visit our Twitter and Facebook pages for access to exclusive specials and coupons. We hope you're enjoying your new car and look forward to working with you again soon. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 15, 2013

I just bought a 2010 Prius from DCH Toyota. Overall, my experience was a really good one and I liked that I could do business in my home town. April was very calm, friendly and informed about the cars and More

by katepriest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Zanotti
May 16, 2013 -

Toyota City responded

Hi Kate, Thank you for writing this lovely review. We're pleased to hear that April was very clam, friendly, and answered all your questions during your recent visit to our dealership. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted monthly to our Facebook and Twitter pages. We hope you're enjoying your new Toyota and look forward to helping you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 13, 2013

I was very satisfied with my experience Neil and Bobby I was very satisfied with my experience Neil and Bobby is an exceptional sales consultant!!! I would definitely recommend this dealership to my fami More

by ravishah21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2013 -

Toyota City responded

Thank you so much for this five star review! We really appreciate it. If there is anything else we can do for you at all please let us know! Don't forget to check us out on Facebook and Twitter for exclusive offers and updates. Thanks again, see you next time! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 13, 2013

You guys where great, so kind and understanding. I would recommend to visit your location to purchase a new/used car. Thank you for all your help. It was a pleasure meeting and working with all of you. More

by Allycat9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013 -

Toyota City responded

We're grateful for the amazing review. It's delightful to hear that our staff was kind and understanding during your recent visit to our dealership. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages for exclusive first access to specials and coupons. Thank you again for writing this outstanding review and we look forward to working with you again in the future. Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

May 11, 2013

Bought from Toyota City before. Wasn't thinking about Toyota again; wanted to upscale it to Lexus or BMW. Stopped by anyways to see Marc Ellison who sold me previous Highlander (still have it). P More

by dan445
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2013 -

Toyota City responded

Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Marc was able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle and welcome to the Toyota City family! Best Regards, Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

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