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Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,073 reviews
June 25, 2008
I went to DCH Toyota City after going to two other Toyota dealers and either getting the run around or the price being too here. I entered the dealership, was greeted promtly and in a very friendly manner b dealers and either getting the run around or the price being too here. I entered the dealership, was greeted promtly and in a very friendly manner by the manager at the front desk. He introduced me to a salesperson that would help me. The sales person asked me the proper questions as to what I was looking for, listened very carfully and geared me th\owards the right car and without any hassle or going back and forth, we arrived at the price, and vehicle I wanted. I knew I had to wait a few days to get my car, but Mr. Paonessa, the salesmanager was very helpful and gave me a loaner vehicle to use, because I had to turn in my Honda lease or pay an extra months lease charge. I would greatly recommend this dealership to my friends and family. More
by Leosr
Employees Worked With
George Paonessa
July 13, 2007
Went there looking for a Camry. Salesman was knowledgeable and friendly. Told me about the Camry and went for a test drive. I liked it but needed some time to think. I went back again to the sam knowledgeable and friendly. Told me about the Camry and went for a test drive. I liked it but needed some time to think. I went back again to the same guy and went for another test drive. Still friendly and answered any questions me and my dad had. Salesman had nothing to do with the price. His supervisor came over to discuss and my dad being an ex-car salesman did his thing. We told them that we would only give $200 over what the dealer pays for the car. He laughed and said he couldn't do it. Well we were paying that price or leaving. He got his manager who came over talked to us and went to think about it. He came back and said it was a deal but I'd have to wait 2 weeks for the next shipment which was fine with me. The rest of the deal went smooth too. I've brought it back for servicing and have not had a problem so far. 13 months later and I love the camry and DCH. More
by MG123
Employees Worked With
will dupree
July 03, 2007
misrepresentation of facts to entice customers when car not even available in stock. Called me to dealership to sell vehicle when they did not have the car with them. not even available in stock. Called me to dealership to sell vehicle when they did not have the car with them. More
by dontforget
Employees Worked With
deborah, Jorge
