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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

September 21, 2010

I had the most wonderful experience ever at this dealer. I had the most wonderful experience ever at this dealer. Everybody was so friendly and helpful unlike most others out there. I will go back to DCH T More

by nutmegchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
Sep 21, 2010 -

Toyota City responded

I appreciate the positive comments. Thanks Joe Croce and the rest of the team for once again delivering a "WONDERFUL" experience to a DCH customer. Best of luck with your new vehicle and thank you in advance for those recommendations. Sincerely, CARLOS CUETO General Manager

May 21, 2010

The last newcar i bougt was a 2001 corolla from dch, toyota city back then. Joe Croce was very patient and understanding, as in the middle of our dealing i has a death in the family so all went on hold. More

by luigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
May 24, 2010 -

Toyota City responded

WOW!!! "...Joe Croce was very patient and understanding". "Joe was more of a friend than businessman..." Sounds like the DCH Way (the way we want all customers treated). I'm sure Joe will be ready to assist you when the time comes to retire that 2000 Grand Caravan. Thank you, Carlos Cueto General Manager

April 29, 2010

Once again, Marc Ellison has come through. He made good on his promise to find the car I requested. He also picked me up and brought me to Toyota City. The whole deal took little time and was painless. More

by deanrmamta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Ellison
May 24, 2010 -

Toyota City responded

I'm thrilled that the team at DCH Toyota City worked together and earned such a wonderful review. I especially liked the "...took little time and was painless" part. It is one of the many goals we aim to meet with EVERY customer. Thank you for your business. Carlos Cueto General Manager

April 07, 2010

i am a toyota customer since 1993 and love the vehicles - don't want to drive anything else. Joseph Croce and Nancy were wonderful and the deal was very smooth. i decided to trade my 2009 Camry and buy a More

by miacliffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Croce
May 24, 2010 -

Toyota City responded

I’m sure the Rav 4 will reinforce the “brand” decision you made in 1993. It is an excellent vehicle. We do appreciate you business and look forward to helping you in the future. Thanks, CARLOS CUETO General Manager

April 01, 2010

Was one of the best experiences I have had getting a new car. The salesman and sales manager were both knowledgeable, professional and really listened to what was important to me. When we picked up the car, More

by first02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce, Tom Muradian
May 24, 2010 -

Toyota City responded

Thanks for taking the time to write such a great review. We appreciate your business. It delights me to read that you had a ‘top rated experience”. Enjoy the vehicle. Sincerely, Carlos Cueto General Manager

March 29, 2010

I have been dealing with DCH Toyota City at 1305 Boston Post Road, Mamaroneck for the past seven years, I bought my first car a 2004 Toyota Corolla at the Toyota Dealership on Boston Post Road in the Bronx More

by daphnemangroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
May 24, 2010 -

Toyota City responded

Hi Daphne Mangroo, Thanks for the kind words. I am sure Susan and Joe appreciate it as much as I do. We strive to provide the “great service” you expect 100% of the time. If you ever find that not to be the case PLEASE let me know. I would hate to lose any customer (especially one that writes a review as nice as this one). Sincerely,

March 29, 2010

I have always found it easy to lease a vehicle from Toyota City. My family and friends have worked with Marc Ellison for the past 15 years. He is friendly, knowledgeable and understanding to deal wit More

by deanrmamta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Ellison
May 24, 2010 -

Toyota City responded

WOW!!! What a nice review. Thank you for taking the time to write it. We appreciate the "family and friends" that you refer to us and we will continue to make it “easy” for them as well. All the best with your new car. Carlos Cueto General Manager

March 26, 2010

Every time I need oil change or any service on my car I Every time I need oil change or any service on my car I just walk in and ask Susan if is possible and she just smile and said "let me start the pa More

by adrianevirga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Falisi
May 24, 2010 -

Toyota City responded

Hi Adriane Virga, We appreciate your loyalty to Toyota, DCH Toyota City and Susan. It is great to see Susan interact with our customers because they are her extended family and yes you are one of OUR family members. Looking forward to servicing your Camry in the future. Thanks, Carlos Cueto General Manager

February 23, 2010

We bought a Toyota Camry from DCH Toyota City, Mamaroneck, NY, in February 2010. Our sales people were Joe Croce and William Glass. Both of them provided a terrific service. They took lots of time More

by AlexWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce and William Glass
Mar 03, 2010 -

Toyota City responded

Thank you for recommending us!!! Referrals are the BEST compliment anyone can give us. Rest assured that we will give your friends and family members the same “terrific” service you received. Enjoy your new Camry. With appreciation, Carlos Cueto General Manager

February 19, 2010

I recently puchased a 2010 Prius from DCH Toyota City Mamaroneck. The salesman I worked with, Joe Croce, was terrific- he helped me find the model I wanted, and managed to ensure it got to me from the we More

by greeneaste
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
Mar 03, 2010 -

Toyota City responded

Thank you for your business and taking the time to write such a nice review. I know Joe Croce appreciates it as well. We are committed to providing excellent customer service and we will be here incase you need us for either sales or service in the future. Enjoy you Prius. Sincerely, CARLOS CUETO General Manager