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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

May 31, 2011

I came to DCH Toyota City last December to look at purchasing a pre-owned Cadillac STS from their used car lot. I met Virginia Bisconti (Salesperson) who walked me through the process. She was very pe More

by s giamundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : virginia Bisconti
Jun 02, 2011 -

Toyota City responded

Hi Mr. Giamundo, I remember you. You purchase a pre-owned vehicle a while back. I will let my “High-Calibre” salesperson Ginny know what a wonderful job she did. Thanks for great review. See you soon. Carlos Cueto General Manager

May 31, 2011

I heard of Toyota of Mamaroneck through a friend. My car was pushing over 3000 RPM's and i thought the transmission was on it's way out. When i spoke to Danny he agreed with me but said "that's not always t More

by ramjoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 02, 2011 -

Toyota City responded

Yes!!! The personnel in Toyota/Mamaroneck know their job. I am glad Danny was there for you. He is great to work with and has a lot of experience repairing cars. Before he became a service advisor- he was one of our technicians. Thanks for the review. Please keep coming back- we appreciate it. Carlos Cueto General Manager

May 31, 2011

I have been buying new cars at this dealer since the early 1990's and always had good experiences with the sales process and the delivery process. Additionally, during the same period of time, I have ha More

by robertjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginny Bisconti
Jun 02, 2011 -

Toyota City responded

Hi Mr. Jackson, Thanks for doing business with us for nearly 20 years. It is appreciated. Sincerely, Carlos Cueto General Manager

May 31, 2011

From the minute we walked into the showroom to meet with Mr. Glass we were extremely satisfied. Unlike previous Dealers with whom we had dealt Mr. Glass showed great patience in his willingness to help u More

by Richard Scherzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Glass
Jun 02, 2011 -

Toyota City responded

Hi Mr. Scherzer, Thank you for taking the time to tell others how “willing and knowledgeable” Bill Glass is. Enjoy your new vehicle. Carlos Cueto General Manager

May 30, 2011

Ssleswoman Virginia Bisconti was knowledgeable and enthusiastic in explaining the car and wanted very much to make the purchasing experience as pleasant as could be. She is obviously a superior sale More

by susanrogler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginny Bisconti
May 30, 2011 -

Toyota City responded

Hi Ms. Rogler, WOW!!! Thank you for the kind words and taking the time submit this review. I am thrilled to have a …“ superior salesperson who takes great pride in doing her work in a friendly and efficient way”. I will thank Virginia Bisconti for a job well done. Enjoy your new vehicle. Sincerely, CARLOS CUETO General Manager

May 30, 2011

I have dealt with Bill Glass for over twenty years. He has provided quality customer service. My family is very satisfied with this dealership and our overall experiece. We would definitely continue to d More

by atagliamonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Glass
May 31, 2011 -

Toyota City responded

Another great review for Bill Glass! It is our pleasure to serve your automotive needs.Thanks for your patronage and taking the time to write this review. We appreciate it. Carlos Cueto General Manager

May 29, 2011

We have been dealing with this dealer since 1986. Overall our experience has been very positive both with the service department & the sales department. We are on our third vehicle, the first one lasted 16 y More

by tws10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Glass
May 30, 2011 -

Toyota City responded

Thank you for being a customer since 1986. Incase Bill Glass didn’t tell you…he started in 1989. John was with us for 30 years. Unfortunately, he passed away a few weeks ago. We are grateful to our customers and employees for their patronage and loyalty. If you should need a “go to guy” and Bill is not around, please ask for me or Joe Modica, our service manager. All the BEST! CARLOS CUETO General Manager

May 28, 2011

We have never leased a car before and were rather confused about the process. Mr. Glass was the soul of patience and spent a great deal of time with us to insure that it as handled with dispatch a More

by joepeg2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billl Glass
May 28, 2011 -

Toyota City responded

We are grateful that you took the time to write a review. Thanks for kind words and the positive ratings. I will commend Bill Glass on a job well done. Best of luck to you and your new vehicle. Sincerely, CARLOS CUETO General Manager DCH Toyota City

February 27, 2011

Went in to lease a new Rav4, no games played, Joe was a pleasure to deal with would highly recommend this salesman and dealer When taking delivery Joe also went over the vehicle in great detail, you just More

by idolye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Croce
Mar 19, 2011 -

Toyota City responded

BRAVO indeed! Thanks for the GREAT review. We certainly appreciate your business. Enjoy your Rav4. Carlos Cueto General Manager

January 25, 2011

Stopped in to check out a used car advertised online. Was told the "online price" was different than the "sticker price". Sales guy Vinnie was very nice but the manager Andrew was an arrogant jerk. I walked More

by That Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Jan 25, 2011 -

Toyota City responded

My name is Carlos Cueto; I am the General Manager at DCH Toyota City. Customer satisfaction is very important to us. I would like to speak with you regarding this situation. Please call my directly at 914-998-1020. Thanks, Carlos

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