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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

June 03, 2011

Danny was very professional and helped me with all of my concerns. I would definitely come back to him with any other future issues. He was extremely helpful and knowledgeable on all aspects of my automobil More

by ahardie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ramos
Jun 06, 2011 -

Toyota City responded

I’m thrilled that Danny was “…professional, extremely helpful and knowledgeable”. I agree-he is very “nice”. Thanks, Carlos Cueto

June 03, 2011

I have been a customer of Toyota City in Mamaroneck NY for almost 40 years. In that time we have purchased nine cars, the most recent being a 2006 Prius. We have returned again and again over the years More

by PKSchwarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia (Ginny) Bisconti
Jun 06, 2011 -

Toyota City responded

I am usually not at a loss for words but what do I say to someone that has been a customer for “almost four decades”? I find it truly amazing that we have a quite a few long term loyal customers such as yourself. Please know that we APPRECIATE your LOYALTY.I would love to meet you next time you are in the store. THANK YOU!!! Carlos Cueto General Manager

June 02, 2011

The review on 5/31/11 had me for a 4 for price. It should have been a 5. I submitted all 5's for the DCH Toyota in Mamaroneck, NY. I gave great ( a 5 ) on all questions. I've been buying Toyota's from DCH More

by ddoggett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia Bisconti
Jun 02, 2011 -

Toyota City responded

Thanks for the correction. Carlos Cueto General Manager

June 01, 2011

I was a tried and true Ford/Lincoln Mercury Auto owner. However, last July, I started to shop for a car lease. I tried Subaru and was told more about the many different reasons for owning a Subaru, than t More

by mikeysis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginny Bisconti
Jun 02, 2011 -

Toyota City responded

Thank you!!! 4 cars in 21 years is impressive and appreciated. If you like our service now-wait until we open our new service center in a month or so. Very Nice! Looking forward to seeing you there. Carlos Cueto General Manager

June 01, 2011

I purchased a 2010 Highlander and several Toyota cars over the years from Virginia (Ginny ) Bisconti. The Highlander was for myself and other cars we had was the Toyota Rav4 for my husband, my two sons g More

by amolloy333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginny Bisconti
Jun 02, 2011 -

Toyota City responded

Ginny “Rocks” indeed! Thank you for this wonderful testimonial. Guess what???? You Rock too!!! All the best. Carlos Cueto General Manager

June 01, 2011

My husband and I have worked with Ms Bisconti on several occasions and find her to be very professional. She delivered the land cruiser to our home which was very convenient. She was pleasant to work with More

by Ann Pucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virgina Bisconti
Jun 02, 2011 -

Toyota City responded

Hi Ms. Pucci, I am sure Ginny would love those referrals. Rest assured that she will treat them as well as she treated you. Thanks for the review. Carlos Cueto General Manager

June 01, 2011

This is my seventh time leasing a car from DCH Toyota. Without fail, I have always had an excellent, satisfying experience--consistently over the past 19 years. The faces at the dealer occasionally chang More

by Tracytroy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fraioli
Jun 02, 2011 -

Toyota City responded

Nicely done Team DCH! We believe in happy employees giving us happy customers and this is proof we are doing it the DCH Way. Thanks for 19 great years and PLEASE keep coming back. Carlos Cueto General Manager

June 01, 2011

After spending more than two weeks with delays, non-returned calls and continued requests for more information from a nearby dealer, we went to DCH/Toyota in Mamaroneck, NY, and within three hours More

by dealer613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Glass, Luis Gonzalez
Jun 02, 2011 -

Toyota City responded

I apologize for the lack of attention you received at the "other dealership" but I am glad you came to us. Your review is GREATLY appreciated. Thanks Team for giving us another satisfied customer. CARLOS CUETO General Manager

June 01, 2011

As always Mike had my interests first and foremost. After I brought my car in for an inspection, after I was rear ended, Mike prompted me to stick to my guns and have the responsible insurance agent in More

by nymrsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vetrano
Jun 02, 2011 -

Toyota City responded

Thank you for doing business with us. I will commend Mike on a job well done. Carlos Cueto General Manager

May 31, 2011

I heard of Toyota of Mamaroneck through a friend. My car was pushing over 3000 RPM's and i thought the transmission was on it's way out. When i spoke to Danny he agreed with me but said "that's not always t More

by ramjoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 02, 2011 -

Toyota City responded

Yes!!! The personnel in Toyota/Mamaroneck know their job. I am glad Danny was there for you. He is great to work with and has a lot of experience repairing cars. Before he became a service advisor- he was one of our technicians. Thanks for the review. Please keep coming back- we appreciate it. Carlos Cueto General Manager

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