Toyota City

I had a simple request- I needed a new bulb for the headlamp for an Avalon. I did not have the time for a full service visit. Danny, in the service department told me to purchase the bulb and he would headlamp for an Avalon. I did not have the time for a full service visit. Danny, in the service department told me to purchase the bulb and he would install it on the spot. What a great help- and what an asset to the dealership! I really appreciated the service and attention. It would be nice if everyone worked that way. Thanks Dennis M. More

While driving down the Thruway on a Sunday aftenoon, we decided it was time for a new car. Sure enough, Bill was there. He was very helpful in explaining down payment, trade in and financing options. The r decided it was time for a new car. Sure enough, Bill was there. He was very helpful in explaining down payment, trade in and financing options. The reason we keep coming back to Bill is because we trust his knowledge and his concern for our best interests. When we picked up our new Camry, he was very patient, explaining the new features and even helping us to set up the radio. We have recommended Bill to friends and family, and they have had similar experiences. He even picked up my brother from home and drove him to the dealership when his new car arrived! We look forward to buying many more cars from Bill Glass. More

I found Ginny the most helpful person I have worked with. She went out of her way to make sure all my questions were answered and that I understood the contract. I have recommened her to my friends and will She went out of her way to make sure all my questions were answered and that I understood the contract. I have recommened her to my friends and will continue todo so. More

I placed a deposit on a pre-owned car with Tami Radway on a Saturday at 9:00 am. I called on Monday morning to set up a time to pick up the car. Tami said that she would call me at 4:00 pm that day to take c a Saturday at 9:00 am. I called on Monday morning to set up a time to pick up the car. Tami said that she would call me at 4:00 pm that day to take care of the paperwork so I would not have to wait long when I arrived. She did not call until 6:30 and at that time she told me that my car had been sold to someone else. She told me not to worry that they would get me a twin to the car or a better one at the same price. Over the course the the next two weeks I received very little info on a possible replacement, as I spoke to, sent emails and voice mails to Tami, Andrew and Mike. Finally Andrew called to tell me that they had located a car at another dealer and he referred me to them stating that they know of the situation and pricing. When Icalled the other dealer he said that he would not match or come close to my price. I since have tried to reach Andrew and Mike and they will not return my calls. If you plan on dealing with DCH Toyota City do not expect that what you are told is accurate or the true, as many times throughout the three weeks I was told conflicting stories as to the progress of my situation. More

Our sales experience with Virginia Bisconti was the best we have experienced an A++ She found us the exact car we wanted the next day(DCH did not have one on their lot) for an excellent price. We told her we have experienced an A++ She found us the exact car we wanted the next day(DCH did not have one on their lot) for an excellent price. We told her when we wanted to pick the new car up and she came in on her day off to make sure that it happened. Would very highly recommend Virgina Bisconti Ray and Ann Carlin More

We have bought Toyota Camry since 1983, initially from dealers elsewhere and had service by those dealers. Then we started with this dealership in Mamaroneck and have been extremely happy with their sales dealers elsewhere and had service by those dealers. Then we started with this dealership in Mamaroneck and have been extremely happy with their sales and service. They are heads and shoulders above any other Toyota dealership we encountered in professionalism, graciousness, fairness of price and excellence in every way. Each sales experience was exemplary and each service experience was exemplary. More

Danny was very professional and helped me out with my car immensely! His knowledge in car mechanics is both professional & refreshing. Would definitely recommend this dealership to anyone who is in need of c immensely! His knowledge in car mechanics is both professional & refreshing. Would definitely recommend this dealership to anyone who is in need of car repair or any issues they encounter with their car. More

Danny was very professional and helped me with all of my concerns. I would definitely come back to him with any other future issues. He was extremely helpful and knowledgeable on all aspects of my automobil concerns. I would definitely come back to him with any other future issues. He was extremely helpful and knowledgeable on all aspects of my automobile. In addition, he was the nicest manager I have ever dealt with at a dealership. More

I brought my Toyota Higlander in for a routine inspection/check-up as well as to check on a noise I was hearing whenever I accelerated. Daniel performed his duties in an exemplary manner - comple inspection/check-up as well as to check on a noise I was hearing whenever I accelerated. Daniel performed his duties in an exemplary manner - completing my inspection/check-up within the time period promised as well as to discover the cause of the noise. A routine tightening solved the noise issue. More

Upon bringing my RAV4 in for service, there she was once again - giving me a wave and a big smile. Ginny Bisconti has been my family's go-to person since approximately 1987 (Tercel, Corolla, Sienna, Highla again - giving me a wave and a big smile. Ginny Bisconti has been my family's go-to person since approximately 1987 (Tercel, Corolla, Sienna, Highlanders, Camry and RAV4). No matter what prompts my visit to DCH Toyota, Ginny always takes the time to catch-up on what's happening in the lives of my family. When buying a car from Ginny, my husband and I both know that there will be no haggling over price and that it is a fair one with no hidden costs. Over the years, it has been very reassuring to go to a place and see the same enthusiastic, warm, honest and fair person known as Ginny Bisconti. DCH Toyota is very fortunate to have such an intelligent, skilful employee. More