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Toyota City

Mamaroneck, NY

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1,072 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,072 reviews

June 23, 2011

Ginny Was very helpful, she was easy to deal with and followed thru with phone calls and helped me feel comfortable in my decision. Thanks very Much Erik More

by eceaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Viginia Bisconti
Jun 24, 2011 -

Toyota City responded

Hi Erik, You are welcome. I’m glad Ginny was helpful with your automotive needs. I appreciate the great review. Best of luck! Carlos Cueto General Manager

June 21, 2011

Ginny was very helpful and personable. She took us on several test drives and she was very patient. Ginny knew a lot about the vehicles and she didn't put undue pressure on me to purchase a particular c More

by mathface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia Bisconti
Jun 21, 2011 -

Toyota City responded

Nicely done Ginny!!! Thank you for the great review. We will appreciate those referrals and look forward to seeing you in our new service center. DCH = Delivering Customer Happiness. Regards, Carlos Cueto General Manager

June 19, 2011

I found the service department representative to be very helpful and accomodating. When they realized that my 30,000 mile check would take 3+ hours, additional service people were assigned to expedite the m More

by Maryann170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
Jun 21, 2011 -

Toyota City responded

I am glad Mike was…”helpful and accommodating”. Thanks for taking the time to review us. Carlos Cueto General Manager

June 18, 2011

This is the second car I leased through Ginny Bisconti. She has a great attitude-no fuss, no hard sell, just good old-fashioned customer service. For both cars, she took me for a test drive and made sure More

by acglv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia Bisconti
Jun 22, 2011 -

Toyota City responded

Nicely done team. Another example of DCH = Delivering Customer Happiness!!! Thanks for taking the time to review us. Carlos Cueto General Manager

June 18, 2011

When I bought my Avalon, Ginny Bisconti provided terrific service and follow-up, and I have recommended her to all my friends who were considering a Toyota. Ginny's knowledge and her wish to make it a win/w More

by Avalongeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ginny Bisconti
Jun 22, 2011 -

Toyota City responded

DCH believes in HAPPY employees giving us HAPPY customers and Ginny is fantastic at this. She makes friends first and sells second. Thanks for the GREAT review and please continue to recommend us. Carlos Cueto General Manager

June 14, 2011

I have been dealing with Toyota City and my sales person Ginny Bisconti for over 20 years and have received over the top attention and customer satisfaction. Ginny has sold Toyotas to four members of my More

by jlish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Virginia G. Bisconti
Jun 15, 2011 -

Toyota City responded

Hi Mr. Lish, Ginny and I appreciate the kind words and the many referrals you have sent us. It thrills me to read that you...“have received over the top attention and customer satisfaction”. That is how Ginny does it! All the BEST!!! Carlos Cueto General Manager

June 14, 2011

DCH Toyota is by far one of the best dealerships I have ever been to. I was helped by Daniel Ramos who was very helpful, friendly, and informative. I didnt need to ask any questions because he already had More

by erinflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ramos
Jun 15, 2011 -

Toyota City responded

Thanks so much for the GREAT review and yes please return to us. Way to go Danny...Job well done...THE DCH WAY. "DCH Toyota is by far one of the best dealerships I have ever been to". WOW!!!! Carlos Cueto General Manager

June 10, 2011

Just purchased my sixth vehicle from this dealership. They have always been professional and fair in my dealings with them. Everyone there is always looking out for their customer's best interest. Will More

by pddecina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Glass
Jun 10, 2011 -

Toyota City responded

WOW!!! “…the BEST Toyota dealership in the area…”!!!!! Thanks for the loyalty and kind words. I know Bill appreciates those referrals. Please keep them coming. Hope to see you for your seventh vehicle. Carlos Cueto General Manager

June 08, 2011

i have visited all the toyota dealers in the are and have found this one to be the best in all areas. best in all deals, price and service. had an alarm problem, drove in and they fixed it within an hour, no More

by walter otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill glass
Jun 08, 2011 -

Toyota City responded

Yes!!! Please continue to come. Don’t forget to tell your friends and family members to come here as well. I appreciate the review. Carlos Cueto General Manager

June 07, 2011

While driving down the Thruway on a Sunday aftenoon, we decided it was time for a new car. Sure enough, Bill was there. He was very helpful in explaining down payment, trade in and financing options. The r More

by ljkilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Glass
Jun 07, 2011 -

Toyota City responded

I am sure Bill appreciates you coming back and sending us referrals as much as I do. Thanks for the wonderful review. We appreciate it. Carlos Cueto General Manager

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