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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
201 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 201 reviews

March 10, 2025

Great customer service, friendly and professional. Great job, my service advisor Oscar vivar was very helpful. More

by Affoue Konan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vivar
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Mar 13, 2025 -

Toyota Certified at Capital Plaza responded

Hi Affoue, thanks for your praise and kind comments about Oscar vivar. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 10, 2025

Proactive to service delivery and listens to customer expectations. Good customer service. Weekend service wait time should be work on. More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis, Rose Bayat
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Mar 13, 2025 -

Toyota Certified at Capital Plaza responded

Hello Stephen, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2025

It was cool My heat is not turning off now. And I’m my rugs were not set in place. More

by Shanitab830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Mar 12, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback. We would like to contact you and schedule a return visit to address the concern you are having with your heat. Please send your name and contact information to rbayat@toyotacapitalplaza.com. We look forward to working with you. Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

March 06, 2025

Oscar was very helpful and everyone was very nice and listened to all my concerns. The technicians made sure I was satisfied and all my problems were addressed. Wonderful service! More

by rebeccaassiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera
Report | Print
Mar 09, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

I like to thanks Jorge for the warm welcome and for explaining everything to me. Have a wonderful day Jorge. Yo More

by Ms. Yo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Mar 05, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Wonderful customer care service. service was satisfactory.I will definitely recommend you go experience it More

by Mczane33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 04, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

Service advisor Francis was patient, provided me with 100% customer service satisfaction. Francis thoroughly went over priority issues with my vehicle and explained in detail the various service recommen More

by SJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

They're customer service is excellent nd they treat their customers perfectly,I hope they continue with their good job. More

by bolorunduro72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Rose Bayat
Report | Print
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

I was very pleased with prompt attention by Gabriel. I have been coming here since 2020. More

by dsweeneycssr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

After Mr. Lee left Toyota they had set me up with Oscar he hears everything I'm asking about and make happened. More

by lekeshagray84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar is who I with he awesome
Report | Print
Feb 23, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff Oscar to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please don't hesitate to reach out if there's anything additional we can do for you.

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