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Toyota Certified at Capital Plaza

Landover Hills, MD

4.6
186 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 186 reviews

March 02, 2025

Wonderful customer care service. service was satisfactory.I will definitely recommend you go experience it More

by Mczane33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
February 27, 2025

Service advisor Francis was patient, provided me with 100% customer service satisfaction. Francis thoroughly went over priority issues with my vehicle and explained in detail the various service recommen More

by SJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

They're customer service is excellent nd they treat their customers perfectly,I hope they continue with their good job. More

by bolorunduro72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Rose Bayat
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

I was very pleased with prompt attention by Gabriel. I have been coming here since 2020. More

by dsweeneycssr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Feb 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

After Mr. Lee left Toyota they had set me up with Oscar he hears everything I'm asking about and make happened. More

by lekeshagray84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar is who I with he awesome
Feb 23, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff Oscar to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Good service Thanks you Appreciate Nice service People was very friendly and honest I'm enjoying my ride More

by fabriceneiko006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Feb 23, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

The service team is always kind and professional. Alex the service manager is very active making sure everything is done in a timely fashion. More

by jelrs
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francis
Feb 18, 2025 -

Toyota Certified at Capital Plaza responded

Hello Jelrs, thank you for your kind review; we are happy to pass along your comments to Alex here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Very professional and polite. Very helpful with any questions I asked. Advise me when and what was coming and milage for my next maintenance. More

by Jazzyma1.pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera
Feb 18, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

All the employees from my service tech to other members of the staff(Cashiers, mechanics, accounting) had a pleasant attitude and made sure I was taken care of. I was happy to see my service agent was on t More

by mikelmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal 5 stars
Feb 17, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2025

I always receive excellent customer service. I never have to worry about my car being serviced More

by cameshadickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Feb 17, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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