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Toyota Certified at Capital Plaza

Landover Hills, MD

4.6
171 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 171 reviews

December 03, 2024

The customer service was excellent. Francis Gomes went above and beyond. I felt welcomed and left well informed on the details of my car. My car ride home was so smooth. Thank you Franc More

by Kimmyson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes
Dec 20, 2024 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

November 26, 2024

They have good customer relationship. I was well attended to. My needs were well addressed. More

by Authentic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes
Nov 28, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

They are very professional, attentive and patient with their customers. I had an amazing experience More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IDRIS , Rose Bayat
Nov 28, 2024 -

Toyota Certified at Capital Plaza responded

Hi Ronald, thank you so much for your positive comments about Toyota Certified at Capital Plaza! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

Oscar is exceptional. ...a good listener .....and very pleasant to communicate with.Communication is key. More

by chiquitaprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idris
Nov 22, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Isaac answered all my questions and was very courteous, knowledgeable, friendly and thoroughly explained everything. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Nov 25, 2024 -

Toyota Certified at Capital Plaza responded

Hi Thomas, we're happy to hear you had such a positive experience with Isaac! Please don't hesitate to reach out to us if there's anything more we can do!

November 19, 2024

Rhis dealership has improved it's service department by texting & allowing you to approve or disapprove further work. More

by Kim.Veney789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Nov 21, 2024 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

The location is convenient for me to bring my vehicle for good service where the Customer Service is welcoming. More

by Ondrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Gomes
Nov 14, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

Excellent, good job well done 👍 keep it on, my car is ok now, everything work fine More

by Lady B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Nov 09, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

He is a great guy who knows his work and welcoming customers go strait to business More

by muwongesamuel93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 09, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2024

Great service, fast quick and excellent work. Service staff was very nice and very helpful More

by Roberto lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Oct 28, 2024 -

Toyota Certified at Capital Plaza responded

Hi Roberto, thank you so much for your positive comments about Toyota Certified at Capital Plaza! We hope to be of service to you again in the future. Best wishes, Toyota Certified at Capital Plaza

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