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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
4.7
238 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 238 reviews

June 10, 2025

Great customer service. Good service for repairs and maintenances. Overall good. Parts department is great. More

by mlgonsalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recommend Francis Gomez, service management , Rose Bayat
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Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

Everyone was very courteous. I walked around the car lot get some exercise in sun. Talk with a few people inside the employees all in all had a great experience the weather was n More

by lists04sigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 08, 2025

Performed maintenance on my vehicle and good never reset the notifications. Not sure what else wasn't done. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
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Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Please allow me to apologize that we did not reset the maintenance light during your recent visit and we have put doubt in your mind about the work performed. I completely understand your concern and would like to work with you to make this right. Please send your contact information to rbayat@toyotacapitalplaza.com. I look forward to working with you Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

June 04, 2025

Great service. Always keeping to time as promised. My car is well taken care of. Oscar has been very consistent in ensuring l get enough info about what’s going on More

by ladeboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Rose Bayat
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Jun 08, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Best service anyone can get, got the tire replaced & wheels repaired 10/10 will do it again More

by jorgeherrera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge H, Rose Bayat
Report | Print
May 31, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

I’ve been servicing my 2022 Venza at Capital Plaza Toyota for the last two years and the customer service and quality of work had consistently been outstanding. I highly recommend their service department! More

by toayoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
May 31, 2025 -

Toyota Certified at Capital Plaza responded

Hello Toayoa, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

I really like the costumer service, the waiting wasn’t too long and it was a good experience this time, thank you for taking care of my car! More

by Peque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, it’s a really great guy, really recommend , Rose Bayat
Report | Print
May 29, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2025

Dependable, Respectful, accommodating . ...will continue to return for these reasons...keep up the good work.. More

by BABBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christal , Jorge..., Rose Bayat
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May 29, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2025

The service department is excellent. The service advisors are helpful, and the wait time is always within the expected range. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
May 25, 2025 -

Toyota Certified at Capital Plaza responded

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

The service was good even though it took a day and half and Oscar was wonderful More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 25, 2025 -

Toyota Certified at Capital Plaza responded

Hello Karen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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