Toyota Bountiful

The reasoning behind my great rating, in all categories, can be validated by my repeat business. Over the past 20 years, my family has purchased four cars and five trucks from Menlove/Bountiful Toyota. Eve can be validated by my repeat business. Over the past 20 years, my family has purchased four cars and five trucks from Menlove/Bountiful Toyota. Every purchase and experience has it's own success story. I am a very conscientious consumer who expects nothing but first class treatment when I purchase a vehicle. Menlove/Bountiful Toyota has come through every time, providing the utmost in customer care. This most recent experience was no exception. From the first phone call, Auggie was pleasant, informative, detailed and took the time to clarify my needs. In the dozen phone calls that followed, Auggie was patient, understanding and went out of his way to accommodate my special requests. Mr. Wasmund was also very precise and careful when explaining purchase price, sales tax and options for accessories. I never felt like he was changing prices or trying to "slip in" extra's. Very firm, fair and to the point. In my estimation and experience, Auggie possesses the skills, character and judgment that make him a genuine leader within your organization. I left feeling like Auggie was was not only a great sales person, but an advocate as well. I would also like to compliment Bobby Coleman as well, Bobby was extremely professional and patient as she dealt with my many questions and requests. She was very timely in her responses to me and made great efforts to take care of some issues. I appreciate her professionalism and ability to ensure nothing but the very best service. Thank you, Scott Thomas More

Wow, I would have never known it was Trevette's first day on the sales floor!! Trevette is very warm, has a great sense of humor and knows the business. It was a great pleasure working with Trevette, Jeff on the sales floor!! Trevette is very warm, has a great sense of humor and knows the business. It was a great pleasure working with Trevette, Jeff and Scott and Scotty. More

Keyston went the extra mile and was more than helpful. I am buried in my car and he tried his very best to help. He looked up information and gave very needed information to help me in this matter. am buried in my car and he tried his very best to help. He looked up information and gave very needed information to help me in this matter. More

Brandon was great. He was easy going and helped with any information we wanted to know. He was upfront with pricing information. Rich, the sales manager was was more of a classic sales guy. We decided to go information we wanted to know. He was upfront with pricing information. Rich, the sales manager was was more of a classic sales guy. We decided to go with another car. Thanks for the help. Blake More

I usually don't write reviews for the places I shop but Toyota Bountiful and it's staff went above and beyond what is normal for my wife and me. We were looking for a used Jeep Grand Cherokee and saw one o Toyota Bountiful and it's staff went above and beyond what is normal for my wife and me. We were looking for a used Jeep Grand Cherokee and saw one online at this dealer. We called and talked to Auggie who was very excited to show us the Jeep and were excited to see it after a few misses at other dealerships. Both Auggie and we were disappointed when we pulled up because the car had been hit at some point and had a dent on the side and in front. It was also not clean inside and it just wasn't what we were looking for. We said our goodbyes and told them to call us if they happened to get anything else in. A couple hours later we got a call from Auggie who brought us back in to look at another Jeep Grand Cherokee. We fell in love with it from the moment we saw it. Auggie told us that just a few minutes after we left, they got a truck in from California with a bunch of cars on it and as soon as he saw this one, he thought of us. It was great to know that he was willing to work hard for our business. We went inside after the test drive to talk price and financing and we tried to come to an agreement. It was just a bit out of our price range but they were working very hard to make it affordable for us. We ended up just taking the information and leaving to think about it. It was over MLK Jr. Weekend so we were stressing the whole time, hoping it hadn't been sold. We went back on the Monday and decided to take what they offered and buy the car. Throughout the entire experience, everyone at the dealership who we worked with remembered our names and wanted to help. We were greeted at the door and offered snacks, etc. It was truly great customer service. They were up front about every step of the process and didn't try to hide anything. We really felt comfortable purchasing from them and will definitely be returning in the future. More

The service I recieved was excellent the people were nice and very helpful. It was a good experience and would recomend this dealership to anyone looking for a vehicle. and very helpful. It was a good experience and would recomend this dealership to anyone looking for a vehicle. More

I came in looking for a Used Toyota Camry. They were able to hook me up with a good Camry for a fair price. I Don't think the price was spectacular, but it was ok. It was nice having unlimited so able to hook me up with a good Camry for a fair price. I Don't think the price was spectacular, but it was ok. It was nice having unlimited soda and swedish fish for the kids to munch on while my wife and I looked at cars. I shopped dozens of dealers for about 3 weeks and ended up buying here due to the quality of the vehicle and the service was not the typical "used car salesman" type I am used to finding at a lot the the used car dealerships. More

Chris was friendly and very knowledgable about the cars we were looking at. He pointed out all of the features and explained how things worked. We were pleased with how we were treated. we were looking at. He pointed out all of the features and explained how things worked. We were pleased with how we were treated. More

I want to say thanks to both Scott and James. They were just wonderful to work with. They were very open and honest and I was really impressed with their professionalism and knowledge. Since this experie just wonderful to work with. They were very open and honest and I was really impressed with their professionalism and knowledge. Since this experience, I am telling all my friends and family to work with them and next time I purchase a vehicle I will only buy from them. They are wonderful, thanks for having such wonderful employees. I have had not so pleasant dealing with Car dealerships in the past so this was a refreshing experience. More

Good morning, My wife son and I bought a 2012 Tundra Good morning, My wife son and I bought a 2012 Tundra Limited on Saturday January, 7 Just wanted to let you know how wonderful it was buying from Good morning, My wife son and I bought a 2012 Tundra Limited on Saturday January, 7 Just wanted to let you know how wonderful it was buying from your Dealership. Some quick background on me: I grew up in the Car Business, two of my best friends own large Dealerships in the Midwest. I am used to being treated like “Family” when buying a car. From my first contact with Brandon, subsequent dealing with Matt, Ray and then Scott in Finance. It was like being HOME again.. Brandon Shepherd is great. I called in on Thursday and spoke with Brandon, he listened carefully to my wants (Demands) and I explained we would be driving in from Wendover on Saturday morning so I wanted this transaction to be quick and painless. We pulled onto the lot at 9:30am 30 minutes early and Brandon had the EXACT truck I had described ready to go. Every option I had requested right down to the interior and exterior colors. No compromises! But as it turns out it was not the Truck my Wife wanted. So after running Brandon back and forth for several hours in the cold and snow we found OUR Truck. After a little good natured haggling, we struck a deal!! My family was given a walk around and introduction tour of the Dealership. We then proceeded to finance where Scott had all the paperwork ready to go.. Signed, Sealed, Delivered we got to drive our New Tundra home… We have found our New Home Dealership in Bountiful Utah. Thank you, John, Susie and Cody More