Toyota Bountiful
Bountiful, UT
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Stephen Peterson was great. The Service department on the other hand, not so much. They told us they hadn't had a chance to inspect our vehicle, even though they've had it since January. We realized once we other hand, not so much. They told us they hadn't had a chance to inspect our vehicle, even though they've had it since January. We realized once we had it in our possession that the battery is garbage, the front axle mount is broken, muffler has a hole in it, the heater core is going out, & the radio didn't even work. {Luckily that was an easy and inexpensive fix.} The credit department {Kelsey} is as shady as ever. She explained the Gap ins. and protection plus warranty registration to us except the small price they came with. She told me the Gap ins was already included and to not worry about it. Very misleading and I'm sure most people don't notice. Very shady business! More
We had such a great experience with this Dealership. We called down with our specifications and an employee (James Miller) got back to us within the hour. He called with all the possible cars in our price called down with our specifications and an employee (James Miller) got back to us within the hour. He called with all the possible cars in our price range. Throughout the whole experience, he answered questions and was available to help us, but we never really felt tons of pressure that is oftentimes felt at many dealerships. He allowed us to think for ourselves as well as giving us pointers and advice about the cars. It was such a great experience, and if we're ever in the market for another car we'll do our business here if we're in the area then. More
We had a great buying experience with our new 4Runner. The price was very aggressive and the sale approach was helpful. One item that stood out for me was that when our pricing was originally provided a The price was very aggressive and the sale approach was helpful. One item that stood out for me was that when our pricing was originally provided a mistake had been made in the calculation. When I heard this I thought here we go, the price is going up. James, our Sales Representative informed us of the mistake and that Toyota Bountiful would honor the original price quoted. Great customer service combined with integrity would make Toyota Bountiful a dealer I would recommend to my family and friends. Richard M Salt Lake City, Utah More
The process was great no going back and forth so that was nice. We found a happy medium on price and it was very nice to that we didn't have to haggle for a good deal. Love the Experience. nice. We found a happy medium on price and it was very nice to that we didn't have to haggle for a good deal. Love the Experience. More
The overall experience was very pleasant. The lounge area was a very nice place to relax while waiting for the finance department. The test drive was very pleasurable as well. The overall layout of th area was a very nice place to relax while waiting for the finance department. The test drive was very pleasurable as well. The overall layout of the facility was very clean, well lighted, and pleasant. More
I wasn't even in the market for a new car. I always buy used because I feel you get more for your money. I called Toyota bountiful because they had a used truck I was interested in. It was already sold, used because I feel you get more for your money. I called Toyota bountiful because they had a used truck I was interested in. It was already sold, but Chris Barzin thought they could get me into a new truck for not a whole lot more than the used ones I was looking at. I was hesitant because I had my mind set on used and frankly I have hated my past experiences with dealerships. It seems like they are never up front and honest about everything. However, my experience this time was much different. Chris bent over backwards to find me the exact truck I wanted at a good price, and they came through on all promises that were made. More
Great staff and really helpful. They made sure all my needs were met. The staff was very knoledgeable. The waiting area was great since I had my kids with me. They have a little play area for the kids needs were met. The staff was very knoledgeable. The waiting area was great since I had my kids with me. They have a little play area for the kids that helped keep them entertained while I completed paperwork, etc. More
I had been looking for a Mid-size truck around the valley for about a month or so. I went to a couple of different dealers and nothing fit my price or even something I really wanted. Eventually I found som for about a month or so. I went to a couple of different dealers and nothing fit my price or even something I really wanted. Eventually I found something online at Toyota Bountiful that caught my eye so I called in and spoke with Clayton. I set up an appointment with him and gave him a few options I saw online. Unfortunately, it seems that Clayton had some problems that morning wasn't able to make it in on time. Enter Scott Argyle. Scott was great and friendly from the beginning! The vehicle I looked at online sold the night before but he took the time to jot down everything I was looking for in a truck at which time he went and checked everything in his inventory. He pulled out a few different things and he let me take the test drive myself so that I didn't feel pressured into anything. I then found exactly what I wanted and couldn't pass it up. Scott gave me the first price which the finance dept figured out to help give me a shorter loan term but it wasn't exactly what I wanted. Scott then went back to his finance dept and came back with something that worked exactly with my budget. He even filled up my gas tank for free! It was a great experience and I would recommend anyone Toyota Bountiful and Scott Argyle. More
I began my search for my Prius on line and then I called Bountiful Toyota and my call was forwarded to Keyston. He was very knowlegeable and he found me exactaly what I was looking for. I had been looking Bountiful Toyota and my call was forwarded to Keyston. He was very knowlegeable and he found me exactaly what I was looking for. I had been looking into buying a Prius for 4 years and finally had the money saved to do so. I knew quite a bit about them because of other inquiries at other dealerships and the information I had read on line when researching them. We were very impressed with Keyston and because of his knowlege and the car he found for me, I put a down payment on it and drove 300 miles to that dealership to meet with him and drive the car. When we got there he had the car pulled up front for us and then he proceeded to go over the car from bumper to bumper and answer all my husband's quesitons. I was even more amazed at the amount of knowlege he had about the car and so was my husband. We took it for a drive and then came back and purchased it. We paid cash for it. Keyston emailed us and also called us to see if we had any problems or questions and needed anything after the sale. More
My son and I were very impressed with the friendliness and service given to us at Bountiful Toyota. There was no high pressure, no games. The price paid for our vehicle was excellent and we were thrille and service given to us at Bountiful Toyota. There was no high pressure, no games. The price paid for our vehicle was excellent and we were thrilled to find exactly what we wanted. Our salesman, Jo Jo Martinez was helpful, knowledgeable and friendly in every way and I would be happy to recommend him to friends and family whenever the need arises. More