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Toyota Bountiful
Bountiful, UT
1,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,538 reviews
March 21, 2013
I worked with Ramon over the internet to find the car that I wanted and an agreeable price. When I went to the dealership to test drive the car, he had the car ready and he did not try to change our agre that I wanted and an agreeable price. When I went to the dealership to test drive the car, he had the car ready and he did not try to change our agreed on internet price. My purchase was quick and easy and they detailed the car beautifully. More
by Yaris12
Employees Worked With
Kelsey Oxborrow
March 21, 2013
All the staff were great!! Super friendly, helpful and they, esp. Scott went out of the way to provide super service! I really believe Toyota of Bountiful puts customer service as #1. I am so impressed, I they, esp. Scott went out of the way to provide super service! I really believe Toyota of Bountiful puts customer service as #1. I am so impressed, I have never, never had such a positive experience when buying a car! I would recommend this dealership to one and all!!! My wife and I are proud and excited to be part of the Toyota family! Thank you! More
by berntrd
Employees Worked With
Scott Meyer
March 20, 2013
I was not able to be there with my son, but conversed with sales associate Clay Charlesworth via phone & explained my son's wants/needs in a vehicle, & the car I wanted him to look at (affordable used To with sales associate Clay Charlesworth via phone & explained my son's wants/needs in a vehicle, & the car I wanted him to look at (affordable used Toyota Corollas, which I found on your website). Clay waited for my son to arrive, which was after his regular work hours, and stayed late into the evening to help us. Though I was across the country at the time, Clay made us a great deal on both the car & my son's trade-in to make this purchase work with payments my son (in college) could afford. Clay also broke down every bit of the contract "to the penny" and explained everything to me on the phone before having my son decide on or sign anything. I was very appreciative for that. My son says he wasn't pressured & was treated with respect. He finally found the car he liked & really hoped for a workable deal to get this toyota. We had already looked at numerous dealers in Grand Jct, CO, and also dealers from Orem to SLC. Of the countless vehicles we had looked at, we found the best deal in Bountiful. The car was priced right, in great condition, mileage was where we wanted to be, trade-in allowance was generous, and the payments were set both short term & low dollar. Clay & the dealership really made things work for my son, who is now very happy with his car, and I am very grateful for that. Thank you, Mac Nelson- More
by ferd2013
Employees Worked With
mac nelson
March 20, 2013
We received a fast response to our inquiry, Ramon was very helpful in anwersing our questions. Once at the dealership he was very polite and helpful in helping with our decision in purchasing the right t very helpful in anwersing our questions. Once at the dealership he was very polite and helpful in helping with our decision in purchasing the right truck for us. The sells manger over Ramon also requested that we meet him. Our overall experience was very good! More
by Mikeseld
Employees Worked With
Ramon
March 16, 2013
We arrived at 7 p.m. wanting to check Tundra pricing before the dealership closed. Francisco met us in the lot. He was very knowledgable about the trucks--as we were leaving my daughter pointed out the before the dealership closed. Francisco met us in the lot. He was very knowledgable about the trucks--as we were leaving my daughter pointed out the Camry hybrids. Our attention turned to that product. We bought the one that had the best price--manager's special. Francisco was very knowledgable about that product line. Paperwork was handled efficiently. We were the last customer to leave the dealership at 11:00 p.m. with our first hybrid. More
by debvanleeuwen1
Employees Worked With
Francisco, Scott Roper
March 15, 2013
Jeff made our car buying experience pleasurable. I was hesitant to go to Toyota Bountiful because I had spoke to a few of the other sales people on the phone and they seemed pushy and I didn't want to fee hesitant to go to Toyota Bountiful because I had spoke to a few of the other sales people on the phone and they seemed pushy and I didn't want to feel pressured to buy a car. Never once did I feel pressured from Jeff. He was wonderful and I knew he wanted to help us get into our car. I would highly recommend Jeff to our family and friends!! More
by tamudr
Employees Worked With
Jeff Christison, Kelsey Oxborrow
March 14, 2013
I have been in many Dealership's over the years. This Toyota of Bountiful and one Volkswagen Dealership in Salt Lake are the only two I would recommend to family and friends. Toyota of Bountiful ha This Toyota of Bountiful and one Volkswagen Dealership in Salt Lake are the only two I would recommend to family and friends. Toyota of Bountiful has a great facility, that is very guest friendly. There is no high pressure and they work with you to get the vehicle you want. My sales person Josh Brinkerhoff was very down to earth. Too many dealer's have sales people that are more interested in showing how great they are. They should take a lesson from Toyota Bountiful and show how great of service they can give to their customers. My car was sparkling clean and ready to go when I came to pick it up. Yea,, because of work I closed my deal at 11:00 PM the previous night but they actually close at 9:00 PM; so I requested to pick my new car the next day. Everything was just as they promised. Explained the features of my new Camry and got me on my way. I live in Draper UT and that is a far distance from Bountiful. They would have to have a special dealership for me to pass the number of other Toyota dealers on my way to them. Keep up the good work and always have guys like Josh around to make customers feel comfortable and relaxed. That's the key, make the customer want to come back. More
by jkabj
Employees Worked With
Josh Brinkerhoff
March 14, 2013
We bought a used car from Toyota Bountiful about a month ago. A part on the automactic door went out. It was a part that the dealership replaced before they sold us the car. They told us they would fix it. ago. A part on the automactic door went out. It was a part that the dealership replaced before they sold us the car. They told us they would fix it. So we broght it in to be repaired. Long story short it is now repaired after some back and forth with some folks. It didn't start out good but by the end they have exeeded our expectations. Thank you especially Mike Kasparian for taking care of our problem personally and making my family and I very happy customers. I would recommend them in the future. More
by Charlie Bradley
Employees Worked With
Mike Kasparian, Jeff Christison
March 13, 2013
My family had a great experience with buying a used car from Toyota Bountiful. Jeff was a class act and very willing to work with us. The car buying experience was good but the service experience from tryi from Toyota Bountiful. Jeff was a class act and very willing to work with us. The car buying experience was good but the service experience from trying to get a part replaced was a not so good which I write a seperate post about. Thank you Jeff for being a class act and hope to do business with you again soon. More
by Charlie Bradley
Employees Worked With
Jeff Christison
March 12, 2013
I am impressed with your business. I live in Draper, not too far from the Karl Mallone Toyota dealership. I am not impressed with the their dealership nor their service department. I decided to drive too far from the Karl Mallone Toyota dealership. I am not impressed with the their dealership nor their service department. I decided to drive to Bountiful to check out an advertisement of a new Tundra on KSl.com classifieds. I am very happy to say that I think Toyota Bountiful is operating the way all automobile dealerships should. I have already referred Tommy Terry to Adam Topham and his wife, both looking to purchase vehicles in the near future. I look forward to a continuing positive relationship with the Toyota Bountiful dealership. I have mentioned my experience to members of my church and others who ask me about my new truck. Good going! More
by lenrvogel
