Toyota Bountiful

To keep this short, all of the employees that helped us i.e Angelia, Marco, Weston, and Auggie, were some of the most professional and courteous I have ever met. They all treated us like they cared, and t i.e Angelia, Marco, Weston, and Auggie, were some of the most professional and courteous I have ever met. They all treated us like they cared, and took care of us. They went out of their way to help us with our problem and our purchase of our new vehicle. Even watched our children as we made decisions. The best and the only car dealership that I will ever go to. We highly recommend them as a company, but especially this dealer. More

First off, I hate the car buying process. It's a big purchase, and I'm always worried about getting ripped off. So when I found out Bountiful Toyota in Utah had the truck I've always wanted (Toyota 4ru purchase, and I'm always worried about getting ripped off. So when I found out Bountiful Toyota in Utah had the truck I've always wanted (Toyota 4runner Trail), I was pretty nerves. However, after everything was set and done, I'm very happy with my purchase and glade I decided to buy it from Bountiful Toyota. My salesmen Gerry Turbides was very straight-forward with me, talked to me like a person, and never seemed like a “sleazy” car salesmen. After we decided on how much I wanted to pay for the truck Weston Bird, the finance manager, helped get me a really low interest rate. Weston, worked with me, my personal bank, and other lenders very hard to find me the best interest and put my mind at easy after making such a big purchase. Bountiful Toyota is a great dealership, and if you're in the Salt Lake City area I would recommend checking them out. More

We took our minivan for a checkup on April and they told us that it needed work that would cost us around $1500. We didn't have the money at the time so we started saving to do the work. Now in May we f us that it needed work that would cost us around $1500. We didn't have the money at the time so we started saving to do the work. Now in May we figured since we bought a repair contract maybe it was covered? So we called and they told us it would not be covered because we were over our miles. The funny thing was that it was covered at the time they found the problem. We asked them if they were going to do anything to help us but said that there was nothing they could do. So I filled up the Toyota survey for that service visit and gave them a bad rating. Called Toyota and reported the issue with the dealership. I got a call back later from the dealership service department saying they were contacting the insurance company and trying to get them to work with us since they had documentation that the issue was there when we were covered. Suddenly they were trying to help us so we were happy. That feeling was short lived because then I received a call from the General Manager, Kirk Bengtzen, saying that since I had left a bad review he had instructed his employees not to help us at all and that I could take my car to be fixed at any other place and hung up before I could explain myself. The sad thing is that all this could have been solved back in April if they would have checked that we had the service agreement they sold us when we bought the minivan from them and that we were covered. I admit we should have asked about it. I guess we were confident they would care about us enough and would know about our service contract. I guess we trusted too much. In short, when things went bad the service department didn't pay enough attention and then management decided we were not worth the effort for even the smallest courtesy. I guess I learned they can't be trusted the hard way. RESPONSE TO KIRK BENGTZEN Corrections: 1. I've had TWO separate incidents related to the purchase of this minivan at his dealership. Each time after contacting them several times and getting no help I have written online reviews so other people are aware. After the reviews were posted Kirk Bengtzen contacted me directly and offered to help only if I remove/update my reviews. He offered the help on that condition, not the other way around. 2. My minivan has 104,000 miles and not 140,000. When we took the van to his dealership it was at 102,203 and under coverage. He has paid half of the cost of the last repair (only one time). 3. John from Service was the one offering to talk to the insurance company because he had proof that the had discovered the problem when we were still under coverage. I had never requested him or Mr. Bengtzen to commit fraud or anything even close to it. Since Mr. Bengtzen seems to have a either a wild imagination or bad memory it serves to point out what actually happened. Before he accuses me of lying and attempting fraud he should take a look at his own actions. More

Thank you to Scott Argyle and Scott Roper for a great experience at Toyota Bountiful. We had done our homework ahead of time and researched many many vehicles across the state. When we finally narrowed experience at Toyota Bountiful. We had done our homework ahead of time and researched many many vehicles across the state. When we finally narrowed down model/make/year/price, Toyota Bountiful had the best internet price. Internet prices were $3500 less than sticker price. We feel like we got a great deal and Scott Argyle made the whole transaction simple and quick. When it was time to buy, we had exactly one hour on a busy day to get it done. Scott and Scott both did their best and got us in and out very quickly. We definitely recommend this dealer to anyone. More

They returned phone calls promptly, had the car I wanted, negotiated a little, obviously wanted to make a deal, then completed the sale and delivery quickly. This is the third car I've purchased from this d negotiated a little, obviously wanted to make a deal, then completed the sale and delivery quickly. This is the third car I've purchased from this dealership, even though there is another Toyota dealership closer to where I live. More