Toyota Bountiful

The customer service at Toyota Bountiful is outstanding! I researched this purchase extensively, visited several dealerships throughout the Salt Lake Valley and I was happily rewarded when I went to Toyota I researched this purchase extensively, visited several dealerships throughout the Salt Lake Valley and I was happily rewarded when I went to Toyota Bountiful. The sales team was head-and-shoulders above their competition. Clay Charlesworth went the extra mile to get me the exact car I wanted. Clay kept me informed of the process along the way and I couldn't be more pleased with the results of his personal effort. Way to go Clay! The price was great. The final financing was handled in a very professional manner by Scott Roper. Because of his informative, easy-going and very helpful approach I felt my wishes were understood completely, and respected. Thank you Scott for the best car buying experience I have ever had. I rated Toyota Bountiful 5 out of 5 because they truly were "great" to do business with. More

To date I've purchased two vehicles (both 2012 Tacoma's) from Toyota Bountiful and those experiences were great however this recent one didn't go well at all. I had submitted a request through the Tacoma's) from Toyota Bountiful and those experiences were great however this recent one didn't go well at all. I had submitted a request through the website TrueCar.com to see the price of the new 2013 Toyota Tacoma out of pure curiosity. Toyota Bountiful must have received my information because not a day later I got a call from their internet department. I explained to the salesman that I only wanted to see the price of the new Tacoma. He proceeded to tell me that I should come and see what the sales manager could do on my trade as Tacoma's are excellent in holding their value. (a fact that all Toyota owners are acutely aware of) I finally agreed to come in to the dealership to see what they might be able to put together. I had a couple of days to mull over the details of what the dealership might do and I came to the conclusion that it wouldn't even be worth my time. I called to cancel my appointment and again I was told the same xx line that Tacoma's hold their value and it would be extremely beneficial to come in and see what the sales manager could do on my trade. I told the salesman that I had run a Kelly Blue Book report and gave him the value. He told me that no offers or promises could be made over the phone but that it would be in my best interest to come into the dealership since it was the end of the month and there were deals to be had. I agreed to come in with the promise that it would take 10 to 20 min to see exactly what they could do for me. When I arrived at the dealership it took about 15 min just to find to salesman. Next, he took down all the pertinent info and we went inside. He gave the sales manager all the info. About 15 min later he returned with the sales manager and told me he'd be attending to another client (in hind sight probably a better sales opportunity for him) and that the sales manager would be dealing directly with me. Anyhow, the sales manager came back after a short delay and gave me the figures. Everything he had on the paper was on par with the research I'd done. I have no problem with upper management at Toyota Bountiful, they have a business to run and do a really good job in comparison with other Toyota dealerships here in Utah. However, the individual salesmen need to understand that making one sale just to pad their numbers isn't worth losing a costumer that had nothing but good experiences with the dealership. After submitting this review the dealerships customer service department contacted me. They were extremely concerned about this situation. They asked if anything could be done to fix this situation. I was even offered a full tank of gas for my troubles. This detail is greatly appreciated and I can see that Toyota Bountiful indeed wants their customers to be completely satisfied. Even though I wasn't pleased by this situation I would definitely do business with them again. More

I needed a new work car and requested a quote from Bountiful Toyota. Jeff contacted me and was able to find a car that fit my needs and budget. The pricing was much better than I found anywhere else. Bountiful Toyota. Jeff contacted me and was able to find a car that fit my needs and budget. The pricing was much better than I found anywhere else. I drove the 4 hour drive and met him and he had the car ready after taking care of the paperwork, I was on my way. Thanks for the help and GREAT JOB!! More

The salesman worked with us and our needs to find what we needed in a price range that worked for us. We had to leave to get kids from school and return later to decide on the car they offered to let us take needed in a price range that worked for us. We had to leave to get kids from school and return later to decide on the car they offered to let us take the new car to see if we liked it. More

I just moved from Israel. Before week I visit Toyota Bountiful and I am happy that meet with Charlie Price, nice service, work with pashent trying to understand my poor english and explain everything t Bountiful and I am happy that meet with Charlie Price, nice service, work with pashent trying to understand my poor english and explain everything that I need. And list He ungersdand everything about toyota car like mechanic, good service. Thanks Toyota for this employer. mob. 385 414 3033 Alex More

My wife and I decided it was time to invest in a second vehicle, and through research and pricing out a few vehicles, we felt the pull to try out a Scion! After seeing the array of positive reviews for vehicle, and through research and pricing out a few vehicles, we felt the pull to try out a Scion! After seeing the array of positive reviews for Toyota Bountiful, it made sense to see what kind of business they could provide for us. I will start by saying the experience was even better than expected. We had the pleasure of working with Josh Brinkerhoff, and I have never felt so good about buying a car. He was honest and upfront, really listened to what we were looking for in a new vehicle, and delivered some top-shelf customer service. Josh made the process so smooth and simple. He helped outfit us with a Scion xB; my wife and I couldn't be happier! The car is fantastic, but it's Mr. Brinkerhoff's customer service that made this car buying experience so awesome! He listened to us! He was in our corner! If you get the opportunity to work with Josh, don't hesitate... We experienced red carpet treatment from the first call, through the deal, and even after buying our Scion. Thank you Toyota Bountiful, you have set a new standard for car buying for my family and I. When people ask where we got our sweet ride, I can confidently say I bought it at Toyota Bountiful!!! More

Originally I posted a highly negative review about how I had a bad experience, wouldn't recommend them, etc. The day after I posted the review I got a phone call from Auggie asking me as why to why it was b had a bad experience, wouldn't recommend them, etc. The day after I posted the review I got a phone call from Auggie asking me as why to why it was bad etc. come to find out part of it was a my bad I thought the price was $13,000 because that was what my loan was for not thinking about dealership fees taxes and all that other stuff that was my bad I only over paid by about $300 dollars which is alot better than $3-4,000. I also described to him the condition of the car when I bought it like my back bumper needs new clips Toyota Bountiful has offered to fix and even repaint the bumper for half the cost of an already good deal! After going in and talking to them we realized we just had a small hiccup in our communication (He thought it was resolved) and we got everything taken care of and I will definitely go there for my next vehicle! Now I just feel bad because my friends have heard otherwise. If you have any problems I highly suggest you speak with Auggie Wasmund as he helped me in my time irritation with them. More

I flew in from NYC late and they picked me up in Park City in the morning drove me all the way to Bountiful and made everything a pleasure to deal with. I highly enjoyed their company as people and recom City in the morning drove me all the way to Bountiful and made everything a pleasure to deal with. I highly enjoyed their company as people and recommend working with them. More