Toyota Bountiful
Bountiful, UT
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We are very happy with Toyota Bountiful and the service we received when we purchased our first Toyota vehicle. We recently moved here from American Samoa and were experiencing a hard time accomplishing o we received when we purchased our first Toyota vehicle. We recently moved here from American Samoa and were experiencing a hard time accomplishing our family day to day activities without a vehicle. I worked for ASCO Motors in American Samoa and they only sold Toyota vehicles and so I had developed a loyalty to Toyota. I initially called the dealership first just to get a feel of how I would be treated and was very impressed with Keyston and how he wasnt pushy or just seeing dollar signs. I told my husband lets just go in and talk to him, he was very professional on the phone and didnt seem to try to rush me into making a sale. We got there at about seven in the evening and didnt leave until about almost one in the morning, and that wasnt a bad thing. We were not upset that it took so long, we were very impressed that they were willing to take the time to allow us to make a decision. Scott, was very proactive with us, when we got into his office he noticed we were not buying a Toyota we were buying a Chrysler and asked why? When we expressed our concerns, he was very helpful in helping us see that our dream of owning a Toyota vehicle can come true that day. When I got into our vehicle for the first time, I just had to sit in there for a few minutes to take in what had just happened. My husband and I kept stealing looks of excitement with each other and couldnt stop smiling. We are very thankful and proud to say that our first vehicle is a "Toyota". Thank you for making our dreams come true :-) Lorraine Tuna More
All I can say that, Toyota, Bountiful dealership provided me excellent buying experience of new vehicle. I worked with Mr. Craig and Mr. Auggie and Mr. Casey. They are very polite and listen to customer and me excellent buying experience of new vehicle. I worked with Mr. Craig and Mr. Auggie and Mr. Casey. They are very polite and listen to customer and very helpful. Really, They are what they say. They keep their words. The price is very competitive, friendly sales persons. Overall, I can say confidently that, Toyota, bountiful is the place where you can purchase your vehicle confidently. More
Jamie and Brandon both were very helpful and great at making me feel good about my first new vehicle. Always made the process about me being happy with the my new truck not just about getting a car off t making me feel good about my first new vehicle. Always made the process about me being happy with the my new truck not just about getting a car off their lot. Thanks Jamie and Brandon. More
Great experience trading in my car today. No hassle, quick and painless. No pressure, and staff that is eager to find solutions to help you in your situation. Scott A. and Weston were awesome. quick and painless. No pressure, and staff that is eager to find solutions to help you in your situation. Scott A. and Weston were awesome. More
This is the 2nd car I have purchased from this dealership. From sales to service they are all fantastic. Would highly recommend. Wes and Jason and the service team are all great. dealership. From sales to service they are all fantastic. Would highly recommend. Wes and Jason and the service team are all great. More
Bryan Stotler and Brandon Marshall at Toyota Bountiful were very good to work with. Overall, I would say this is the best dealership experience that I have ever had. Bryan, the salesman, was very attent were very good to work with. Overall, I would say this is the best dealership experience that I have ever had. Bryan, the salesman, was very attentive to our needs. He not only addressed me but also my wife. We have had other experiences with salesmen where they would not really address my wife or kind of just see through her. Bryan was not this way. He was knowledgeable about the Tacoma that we were interested in and was able to answer our questions. He was not pushy at all and didn't try and force the car on us. We came in well informed and had previously driven Tacomas at other dealerships so we knew what we were after. Overall, I really feel Bryan and Brandon have our concerns as their concerns. I am a detailed person, and I did a lot of research about this vehicle before buying it. When I drove it off the lot, the next day I realized that I could not find the outside temperature and compass that the vast majority of SUVs and trucks have these days. I was absolutely shocked that it did not come with this. I did some research and found out that there was a mix up back in November and some brochures were mistaken in stating that this feature should be included. These features are very important to my wife and I considering our outdoor lifestyle. So, I contacted Bryan, our salesman, and explained our dilemma. He immediately forwarded our concern to his supervisor Brandon. Brandon was very professional and was sincerely concerned with my concern. After a few days of research, Brandon called me back and informed me that they would be installing a rearview mirror with outside temperature and compass on my new Tacoma at no cost to me. Brandon felt horrible that I fully expected this feature to be there and then it wasn't. I was blown away at this kind of service. The issue of not having a compass and temperature gauge was most definitely an issue with Toyota Corporate but the guys at Toyota Bountiful didn't care and wanted to rectify the situation on their own. This was something the dealership did out of its own free will and choice and did not need to do it. This kind of service and attention to a customer's needs is far beyond the norm and I felt that Toyota Bountiful was extremely professionally in doing this. I will never again buy another Toyota from any other dealer. This kind of service is unheard of elsewhere. I am a Toyota Bountiful customer for life now. I HIGHLY RECOMMEND THIS DEALERSHIP! I just want to publicly thank Bryan, Brandon and Toyota Bountiful for making this car buying process smooth, fun, and satisfying. I am blown away by their generosity and their professionalism. Oh, and top of all of this, their price on this new truck was significantly cheaper than the competing dealerships in and around Salt Lake City. Best customer service and best price, why buy anywhere else? More
My over all experience was amazing!!!! I loved that we found a perfect car and jerrid was not pushy or he didn't seem like he was only there to sale me a car .. He was actually really awesome !!! Every ti found a perfect car and jerrid was not pushy or he didn't seem like he was only there to sale me a car .. He was actually really awesome !!! Every time I go in he offers to wash my car or even clean it out !! I love this place and the people who helped me get my car ... I would recommend jerrid and cameron to anyone .. and I did my best friend also purchased a car from him as well and we love coming in to Toyota bountiful ..Cameron also helped us get financed because I thought that I wasn't going to be able to get financed for any car and he was actually able to get that done for not only me but for my friend ... There amazing and I tell everyone about my experience there .. More
Jerrid was very nice and didn't hassle me. No nonsense was upfront. I would definitely recommend him! The dealership though would not fill up the gas tank but he put gas in the car with his own nonsense was upfront. I would definitely recommend him! The dealership though would not fill up the gas tank but he put gas in the car with his own money. Which I thought was very considerate of him. He asked me if I had kids that required car seats so he could make sure he found a car that would match my needs. More
I had received a notice in the mail to trade in my RAV4, and had decided to look for better fuel economy. Sales reps: Eli & J.R. helped me find the right Camry for me. Eli told me the color: cosmic gray m and had decided to look for better fuel economy. Sales reps: Eli & J.R. helped me find the right Camry for me. Eli told me the color: cosmic gray mica was "sick." It took me a moment to catch his meaning, but seeing it in the light of day, I have to say this is the best color of car I have owned to date. Thanks Toyota Bountiful for the great service in finding the right car for me. I went back the next day, and Scott helped me do one last tweak on the financing to make me happier with the deal. Way to make sure I enjoy the car and the deal I made. This is my 2nd vehicle from Toyota Bountiful. More
This was my second trip to Toyota bountiful in the last three months for a car purchase. Mike Arcaris was a true professional both times and I'd highly reccomend his services to any new car lookers. His ma three months for a car purchase. Mike Arcaris was a true professional both times and I'd highly reccomend his services to any new car lookers. His manager Jason Long was also an amazing help as was Troy the Gm. Definitely would purchase again from this dealership and it's personnel. Thank you!' More