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Townsend Nissan

Tuscaloosa, AL

4.9
165 Reviews

2620 Skyland Blvd E

Tuscaloosa, AL

35405

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Showing 165 reviews

June 10, 2026

The entire experience of Townsend Nissan begins in the parking lot when you arrive. You're not dealing with a company that is attempting to mishandle you, but rather a team that is seeking to find a solut More

by Lanier.deboris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lanier
Jun 10, 2026 -

Townsend Nissan responded

Thank you for such an incredible review, Deboris! We are truly honored by your thoughtful words and grateful that your experience with Townsend Nissan left such a lasting impression. Creating a welcoming, family-oriented atmosphere where our customers feel valued, respected, and supported is at the heart of everything we do. It means so much to hear that our team's empathy, professionalism, and commitment to finding solutions made your visit memorable. We believe that purchasing a vehicle should be more than just a transaction—it should be an experience built on trust, care, and genuine relationships. Your willingness to return and recommend us to others is the highest compliment we could receive. Thank you for placing your trust in our team and for recognizing the dedication our staff brings to every customer interaction. We look forward to welcoming you—and those you bring with you—back to Townsend Nissan for many years to come. Thank you for being part of the Townsend Nissan family! 🚗⭐ **The Townsend Nissan Team**

June 09, 2026

I was one of Kari’s first Kicks sales. My experience was excellent from start to end. Since then, we have grown our “Kicks Krew” within our friend group. Mid 20s to early 50s ladies have j More

by Nix021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Mount, Darren Yerby, Otis Tubbs
Jun 10, 2026 -

Townsend Nissan responded

Thank you so much for your wonderful review! We are thrilled to hear that your experience with Kari was excellent from start to finish. It's especially exciting to know that your purchase helped inspire the growth of the "Kicks Krew" among your friends! The Nissan Kicks has become a favorite for many drivers, and we're honored that you and so many others have enjoyed it. We truly appreciate your continued support and the confidence you've placed in Kari and the Townsend Nissan team. Thank you for being part of our family, and congratulations to the entire Kicks Krew! We look forward to serving you and your friends for many years to come.

June 09, 2026

Trey and the dealership was very helpful and kind my experience was very good.Quick and helpful. More

by brysond003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lanier
Jun 09, 2026 -

Townsend Nissan responded

Thank you for taking the time to share your experience, Ryson! We're delighted to hear that Trey and our team provided helpful, kind, and efficient service during your visit. Making the car-buying process quick, easy, and enjoyable is always our goal, and we're glad we were able to deliver a great experience for you. We appreciate your business and your feedback. Thank you for choosing Townsend Nissan, and we look forward to assisting you again in the future! **Enjoy your vehicle, and thanks for being part of the Townsend Nissan family!** 🚗😊 — The Townsend Nissan Team

June 08, 2026

I was so very pleased with how nice and respectful everyone was with us a pleasure.Tre Lainer was the best.Thank you. More

by jamiemartin1081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lanier
Jun 09, 2026 -

Townsend Nissan responded

Thank you for your wonderful review, Jamie! We're so pleased to hear that you had a great experience with our team and that everyone treated you with the kindness and respect you deserve. Providing exceptional customer service is our top priority, and we're thrilled that Tre Lainer made such a positive impact on your visit. We'll be sure to share your kind words with Tre and the rest of our team. Thank you for choosing Townsend Nissan and for allowing us the opportunity to serve you. We look forward to seeing you again in the future! **Enjoy your new vehicle, and welcome to the Townsend Nissan family!** 🚗⭐ — The Townsend Nissan Team

June 08, 2026

Trey helped me get into something nice and affordable. He's definitely getting my business again. More

by mekiajohnson0815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Earl Windham, Trey Lanier, Kayla Whitner
Jun 09, 2026 -

Townsend Nissan responded

Thank you for your great review, Mekia! We're thrilled to hear that Trey was able to help you find a vehicle that was both nice and affordable. Providing the right vehicle at the right price while making the experience enjoyable is what we strive for every day. Your confidence in Trey and your commitment to return for future vehicle needs mean a lot to us. We'll be sure to share your kind words with him. Thank you for choosing Townsend Nissan. We appreciate your business and look forward to serving you again in the future! **Enjoy your new ride!** 🚗😊 — The Townsend Nissan Team

June 07, 2026

Townsend Nissan in Tuscaloosa, AL is exceptional! ! Their customer service is top notch and they go above and beyond to help their customers and Community!!! Tre Lanier has a heart of gold!!! He wants More

by Tagga005
Recommend Dealer
Yes
Employees Worked With
Trey Lanier
Jun 09, 2026 -

Townsend Nissan responded

Thank you for your amazing review, Tagga! We're honored by your kind words and thrilled to hear that your experiences at Townsend Nissan continue to be welcoming and exceptional. Providing top-notch customer service and supporting both our customers and our community are values we take great pride in. We're especially grateful for your recognition of Tre Lanier. His genuine care for others and dedication to helping people make a positive difference every day, and we're proud to have him on our team. Thank you for your continued support and for trusting Townsend Nissan. We look forward to seeing you again and providing the same outstanding experience each time you visit! We truly appreciate you being part of the Townsend Nissan family! 🚗⭐ — The Townsend Nissan Team

June 07, 2026

From the moment we arrived until we drove out with new car, we were treated like a member their family. I am 76 years old and this auto purchase was the best experience I have ever had at any auto dealers More

by Taylor148537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Whitner, Kari Mount, Otis Tubbs
Jun 09, 2026 -

Townsend Nissan responded

Taylor148537 From the moment we arrived until we drove out with new car, we were treated like a member their family. I am 76 years old and this auto purchase was the best experience I have ever had at any auto dealership. Kari, our salesperson, was extremely friendly. She showed the used vehicle we were interested in. After a test drive, she presented the option of a new car as compared to the used one.. In the long run it was to our advantage to do the new car with the incentives Nissan had at that time. Kayla and Kielan were also very great with their knowledge of the vehicles as well as options available. Finance was quick and the deal was put together and delivered in a extremely short period of time. Never at any time was I pressured into anything. I will never go anywhere else than Townsend if I ever need another vehicle.

June 05, 2026

My experience at Townsend Nissan was nothing less than phenomenal. From the time I stepped foot onto the lot until the time I drove away in my new vehicle, I felt as if I was being served by professionals More

by jadenicole929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lanier, Kayla Whitner, Kederrius Taylor, Otis Tubbs
Jun 05, 2026 -

Townsend Nissan responded

Thank you for your kind words, Jaden! We are honored to hear that your experience at Townsend Nissan was nothing less than phenomenal. Providing a professional, welcoming, and family-oriented atmosphere is exactly what we strive for, and we're thrilled that our team made such a positive impression from the moment you arrived until you drove away in your new vehicle. Your feedback means a great deal to us, and we truly appreciate the opportunity to earn your business. Congratulations on your new vehicle, and welcome to the Townsend Nissan family! We look forward to serving you for many years to come. **Thank you for choosing Townsend Nissan!** 🚗⭐ — The Townsend Nissan Team

June 04, 2026

Erin was super professional and nice. She had the best personality. She answered any and all questions I had in a timely manner and helped me find the vehicle that was perfect for me. More

by Haleymartin1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg, Darren Yerby, Leslie Cross, Laura Yerby
Jun 04, 2026 -

Townsend Nissan responded

Thank you for your wonderful review, Haley! We're thrilled to hear that Erin provided such a professional and enjoyable experience. Her dedication to helping customers find the perfect vehicle and ensuring all questions are answered is what makes her such a valued member of our team. We're delighted she was able to make your car-buying journey smooth, informative, and enjoyable. Congratulations on finding the perfect vehicle! Thank you for choosing Townsend Nissan, and we look forward to serving you again in the future. Enjoy your new ride! 🚗🎉

June 04, 2026

Erin at Townsend Nissan is the absolute best! The entire staff makes you feel like part of the family. More

by laurayrby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg
Jun 04, 2026 -

Townsend Nissan responded

Thank you so much for your kind words, Laura! We are thrilled to hear that Erin provided such an outstanding experience. She is truly dedicated to taking care of her customers, and we're glad that commitment shined through during your visit. At Townsend Nissan, we strive to create a welcoming, family-oriented atmosphere for everyone who walks through our doors, so it's wonderful to know our team made you feel like part of the family. We sincerely appreciate your support and your 5-star review. Thank you for choosing Townsend Nissan, and we look forward to serving you again in the future!

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