
Townsend Honda
Tuscaloosa, AL
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Happy Happy Girl! My husband and I went last Thursday to look at getting a new car for our 17 year old daughter. We talked to Tim Jones and told him we we're just loo My husband and I went last Thursday to look at getting a new car for our 17 year old daughter. We talked to Tim Jones and told him we we're just looking at options and were going to compare Honda, Toyota and Nissan to see what was the best fit for us. He told us all the ends and outs of the car we were most interested in. He pointed out all the pros as well as the cons(which were few). After leaving Honda, we did compare the other two vehicles that were comparable to the Honda. We then took all of this info to our daughter, as it was her choice as to which she wanted. The next day, she went to test drive the Honda. She fell in love with the civic ex! And Tim as well! He made her feel important (like she was the one buying it!), made sure she understood all of the features , which were a little overwhelming because this car is so smart and advanced and made sure she was comfortable on test drive. It only took a look and she wanted the car. The only draw back was eh color wasn't her first choice. He had explained how few of them were avaliable but that he would try to get the color she wanted most, as she have him three options. Late Friday evening, after the dealership had closed, Tim sent a message with pictures of the car she wanted the MOST, sitting in his lot!! I cannot explain how happy that made my baby girl! She will get to pick her car up in a couple of days .... Because of our work schedules. Tim went out of his way to get THE CAR she wanted! I cannot say enough wonderful things about him! He is a Gid send to everyone who has the pleasure of dealing with him. This has been by far the best experience buying a new vehicle. More
Great Experience I traded my Toyota Sequoia for a Honda Odyssey and it was one of the best decision I have ever made. I was greeted at the door by Tim Jones and I was I traded my Toyota Sequoia for a Honda Odyssey and it was one of the best decision I have ever made. I was greeted at the door by Tim Jones and I was in good hands from there. The process went smoothly and I got a great deal. I was very impressed with the process. I would highly recommend Townsend Honda and Tim Jones for next car purchase. More
Thanks Tim Jones and Debra Dillon! I love my Honda Civic and really appreciate the great service I received. Tim Jones and Debra Dillon were both so helpful and so friendly. It was th I love my Honda Civic and really appreciate the great service I received. Tim Jones and Debra Dillon were both so helpful and so friendly. It was the quickest, most painless and most fun car buying experience I've ever had. I will definitely be back for my next vehicle! More
Great Experience Hard to believe one can describe buying a car as pleasurable, but it was, great dealership. Tim Jones is terrific. No hassle. no pressure. Reco Hard to believe one can describe buying a car as pleasurable, but it was, great dealership. Tim Jones is terrific. No hassle. no pressure. Recommend to anyone looking for a car. More
Tim Jones is awesome to work with. He has a crazy sense of humor and is very helpful when it comes to chosing the right vehicle for your needs. Thankful that he made me consider another He has a crazy sense of humor and is very helpful when it comes to chosing the right vehicle for your needs. Thankful that he made me consider another mini van. Our family is loving it. More
Tim Jones and the Townsend Honda Staff are terrific! Tim helped us replace a car that had been totaled in an accident. He found us the perfect used CRV at a price we could manage. The finance manager and Tim helped us replace a car that had been totaled in an accident. He found us the perfect used CRV at a price we could manage. The finance manager and other staff were terrific, too, and made us feel like part of the family. Tim followed up with us after the purchase to be sure everyone was OK, and recently, he even touched up some ugly door dings for me! I would highly recommend Tim to anyone looking to buy a car. More
Great service and Townsend Honda I had a great experience at Townsend Honda. Tim Jones was very helpful and answered any questions I had about the car I was interested in and would la I had a great experience at Townsend Honda. Tim Jones was very helpful and answered any questions I had about the car I was interested in and would later purchase. He calls to check on my car from time to time to make sure I am still enjoying it. I highly recommend checking out Townsend Honda next time you are considering purchasing a car. More
Tim Jones My new husband and I went to purchase our first car. Tim was super helpful and friendly. He was very honest with us. We came in knowing nothing about My new husband and I went to purchase our first car. Tim was super helpful and friendly. He was very honest with us. We came in knowing nothing about buying a car and left feeling like we learned a lot and got the best deal for our money. The whole process was very quick and we are very happy with our purchase. Tim even checked up on us a couple months later to make sure we were still happy with it. Great customer service! Being young, we had bad experiences at other dealerships (I.e. People not taking us seriously, thinking we were kids who just wanted to test drive the cars for fun), but Tim treated us like adults and serious customers, which we were. Tim and Townsend Honda will definitely get our business again! More
Great Customer Service We had great experiences with Tim Jones. He worked to find us exactly what we needed at a very reasonable price. We have bought 2 cars from him and we We had great experiences with Tim Jones. He worked to find us exactly what we needed at a very reasonable price. We have bought 2 cars from him and we will shop there again! More
Mazda I feel like Tim is an upstanding guy! He has always gone out of his way to help us, even going with us to other local, partnering dealerships to ensu I feel like Tim is an upstanding guy! He has always gone out of his way to help us, even going with us to other local, partnering dealerships to ensure we got the right car for our growing family. He is knowledgeable. The financing staff member (whose name I am unable to recall, Bill, maybe) was great and got us financed with a great rate even when financing looked doubtful (we have only financed our home prior to this). Overall, Townsend Honda has been wonderful! I would definitely recommend starting your car search here! More