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Towne Toyota Scion - Service Center

Ledgewood, NJ

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90 Reviews

90 Reviews of Towne Toyota Scion - Service Center

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May 15, 2015

LEGENDARY SERVICE LISA GIAMBATTISTA IS MY "GO TO" PERSON FOR SERVICE AT TOWN TOYOTA. SHE HAS BEEN PROVIDING LEGENDARY SERVICE FOR YEARS. SHE IS TRULY A DIAMOND WHEN I More

by 4RUNNERAT160KSTILLHASTHATNEWCARSMELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista
May 19, 2015 -

Towne Toyota responded

Legendary!!! What an amazing compliment! Thank you so much for this glowing review and on behalf of Lisa and the whole team here, thank youf or letting us continue to earn your business after all these years!

May 09, 2015

Lisa is Excellent Lisa was excellent! She was so accommodating and helpful! Only my second service at Towne Toyota and this time was soooooo much better than my first v More

by Mona Lisa RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista
May 19, 2015 -

Towne Toyota responded

Hi Mona Lisa, Thank you for taking the time to leave this great review! On behalf of Lisa and the entire team here, we're so happy to hear that we impressed you with our service. We look forward to seeing you next time!

May 09, 2015

great dealer ship Have dealt with Jon for a while 4 camrys for me 1 Camry for daughter 1 rav daughter 1 truck for a friend 1 rav for his girl friend . Jon has always ma More

by gmoran43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Helmlinger
May 19, 2015 -

Towne Toyota responded

Wow, thank you for your continued patronage of our dealership and for taking the time to leave us this great review! We look forward to assisting you in any way we can in the future. If you ever need anything, just let us know!

May 01, 2015

Excellent experience with the service department I live in Manhattan, but work in Hackettstown. I've always gone to the Manhattan Toyota: after going to Towne, I never will again! Towne was much More

by gassipper
Recommend Dealer
Yes
Employees Worked With
Kevin Hangley, Bruce Rosales
May 19, 2015 -

Towne Toyota responded

Thanks for letting us know how we're doing! Glad to hear we're able to make regular maintenance on your Toyota a breeze. We look forward to seeing you next time!

May 01, 2015

Exceeds expectations I love this service department. You just can't beat the fact that they wash your car and even vacuum the inside with every service. All I did was an More

by drkristenw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
May 19, 2015 -

Towne Toyota responded

Hi DrKristenW, thank you so much! Going above and beyond for our customers is what we do here at Towne Toyota. The complimentary wash & vacuum is our way of saying "thanks" for servicing with us. We look forward to seeing you next time!

April 23, 2015

Great Service My service trip at Toyota was as always an excellent experience. Eric Dix has been taking care of my cars service needs for many years. He is an hon More

by Kathy F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dix
May 19, 2015 -

Towne Toyota responded

Hi Kathy, We just wanted to thank you for taking the time to leave this review. It's great to hear that Eric and our service department have been able to keep your car running great- and they will for years to come! Happy driving and thanks again!

April 14, 2015

Lisa in Service department Been coming here for years now, and Lisa G. In service, is such a blessing. She drops everything she's doing to make sure you are beyond happy. Hands More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista
Apr 22, 2015 -

Towne Toyota responded

Andrew, thank you for taking the time to leave this review for us! The complete satisfaction of our customers is always our top priority. Happy driving and we look forward to seeing you on your next service visit!

April 08, 2015

Confidence in Competence The service department at Towne Toyota continues to exert extraordinary efforts focusing on customer satisfaction. Interacting with Eric Dix (in the More

by mrsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dix
Apr 22, 2015 -

Towne Toyota responded

Mrs. C, thank you for taking the time to write this lovely review! Our award-winning service team is here to make your entire ownership experience an enjoyable, hassle free one. We're so happy to hear that Eric and the rest of the team here have met and exceeded your expectations. If you ever need anything, let us know!

April 03, 2015

Best service I ever had! I have been getting serviced by Lisa at Towne Toyota for about 5 years now. I have moved 30 miles away and still go there for service, even though the More

by m0ng00se
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista
Apr 22, 2015 -

Towne Toyota responded

Wow, what a compliment! Thank you so much for sharing your story with us--we look forward to seeing you for your next service visit!

March 17, 2015

Eric Dix is the best!!! My family and I have purchased 2 vehicles at this dealership because of the service. The primary reason we keep coming back is because of Eric Dix in More

by hcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dix
Mar 21, 2015 -

Towne Toyota responded

Thanks for letting us know how we did! We're so happy to hear that Eric was able to assist you and we look forward to seeing you for your next maintenance visit!

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