Towne Chevrolet Buick - Service Center

Ok so my wife went to Towne Chevrolet for an oil change and surprised me with a phone call that she bought a vehicle while she was there. Later that day we drove down with our trade in vehicle and while we and surprised me with a phone call that she bought a vehicle while she was there. Later that day we drove down with our trade in vehicle and while we were there I made an appointment to have the passenger side airbag recall fixed on my Tahoe. A few days later I brought it in for the appointment, waited while they fixed it and the drove back home. The next day while driving I noticed the dashboard was bouncing up and down making a very annoying noise, so I called Towne and they had me bring it back for them to fix it. I waited in the waiting room and the tech came to get me and wanted to know exactly what the problem was. So I showed her that the 3 of the 7 snap in clips that hold the dashboard down were broken right off the bottom of the dashboard and it wouldn't stay attached. She adamantly denied that they broke that saying they didn't do it. I've owned this Tahoe for 7 years and never had any problem with the dashboard before this. My wife and I will be taking our business elsewhere after this experience More

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family More

We took our vehicle to Towne Chevy Buick in North Collins NY on 11/10/22 for a NYS inspection, a recall for brakes, an oil change and a wheel swap winters for summers. I brought in the recall letter from GM NY on 11/10/22 for a NYS inspection, a recall for brakes, an oil change and a wheel swap winters for summers. I brought in the recall letter from GM, dealer discount coupons for the service, one of which was a veterans discount of 5%. The recall repair was not listed on the invoice as performed, the wheels were installed with the rotation arrows pointing backwards. I did not receive any discounts and I was overcharged for the wheel swap. More