Town North Nissan

Worst customer experience ever!!! One of the sales people, Kyle Forga and the manager was so rude and started cussing me out for not buying their car which was a 2005 blue Mini Cooper. One of the sales people, Kyle Forga and the manager was so rude and started cussing me out for not buying their car which was a 2005 blue Mini Cooper. This car was all the way in the back and the battery was dead! Somehow these worthless employees figured out how to jump start the car and when they did, the check engine light was on, no ABS, power steering was out, bad front suspension and the airbag light was on! I told them about these issues and all they said was that they couldn't get any of those fixed!!! They were trying to sell me a car with all those issues, which was so surprising! Kyle acted like he didn't care and I told him I'm not going to buy a car with all those issues and he said fine, comes back outside when I was about to leave and tells me he can get them fixed and sell it to me! I said no thanks man, you treat your customers like you don't care and act ignorant. Then he flips out on me and cussed me out saying and I quote, "You mother ****** I don't give a **** if you buy this car you a** hole! Get the F out of my face! And why the xxxx are you still here?" This shocked me so I asked him if is that is how he talked to every customer. You don't talk to customers like that, so I asked for the manager and he came back up in my face and tried to fight me and I told him to get the f*** out of my face and I went inside and asked for the manager! The manager started laughing and acted like didn't give a xxxx and took his employee's side and says he never talks to people like this and he's been with them for a long time! He pretty much said he didn't care about what I told him and he started to cuss at me! At the end I told them to go F themselves and I will deal with the corporate office. I really wish they all lose their jobs, people like this ruin Nissan's reputation! More

Don't purchase a vehicle from this dealer. DONT BUY A CAR FROM TOWN NORTH NISSAN!!! I recommend that nobody shop at @Town North Nissan but if you do find yourself with no other option my advic DONT BUY A CAR FROM TOWN NORTH NISSAN!!! I recommend that nobody shop at @Town North Nissan but if you do find yourself with no other option my advice is if Eric Wood the floor manager from Town North crawls from his cube toward you, leave. Don't walk, run. Eric will look you in the eye and while shaking your hand lie to your face … More

Avoid this place The sales person, Kyle (used cars) was rude. I bought 3 cars on one day, and began to realize this place was a mistake. I felt like I was roped in. The sales person, Kyle (used cars) was rude. I bought 3 cars on one day, and began to realize this place was a mistake. I felt like I was roped in. I got burned. My GPS/Bluetooth never worked correctly. They disconnected my rear speakers, Headphone jacks didn't work, and more... My dash on my 2009 Honda Pilot is still loose. I live in San Antonio and was tired of dealing with Kyle's rudeness, so nothing is fixed on my car. Definitely did not get the 3 car purchase treatment! More

Play's Games Looked at new Nissan that was advertised at a very good price. Once we got into negotiations they added inflated costs that they called dealer option Looked at new Nissan that was advertised at a very good price. Once we got into negotiations they added inflated costs that they called dealer options. They then added additional costs to the original listed price which made no sense and on top of that, offered me $1700 less than I was able to get from another Nissan dealer, who I bought a car from. Buyer beware. More

I needed to sell my 2009 Honda before moving out of the state. I went to auto trader to get a quote to sell my used car. As soon as I received an online quote, I was contacted by Adrienne from Nissan. We s state. I went to auto trader to get a quote to sell my used car. As soon as I received an online quote, I was contacted by Adrienne from Nissan. We scheduled an appointment for the next day. She had all the documentation ready and it took 15 minutes to appraise my car. She came back with a number very close to the online quote. I came back the next day to hand-off the car. It took less than 5 minutes for the process since she had already prepared everything necessary. The hand-off was quick and efficient. 2 days later, she gave me the check for my car. This entire process was simple, efficient, and pleasant. I rate Adrienne as one of the best car salesman catering to the customer needs. Customer service goes a long way and it pays rich dividends and I wish the best for Adrienne and her dealership :D More

I first went to Town North for help. I was upside down on a car loan that I needed to trade in, and no one would help me. Town North did--at first. I worked with Blake and Carlos the financial guy, who got m a car loan that I needed to trade in, and no one would help me. Town North did--at first. I worked with Blake and Carlos the financial guy, who got me out of the more expensive loan into a slightly less expensive one, with the invitation from Carlos to "Come back and see me at Christmas!" This was April, I think, two years ago. That Christmas I was busy having emergency surgery therefore did not make it in until March of 2012. This time I worked With Keven Ranft, a fine person and decent human being. Carlos decided I needed to be in lease instead (I'm still not sure why), but the whole idea behind my working with these folks was to try to get my rotten credit rating helped by a good record with Nissan....which I did, by making every payment on time. I went back, again at Carlos' invitation "Come and see me again at Christmas!" and this time I made it in December, on the 21st. Blake was there. He spoke with Carlos, had me fill out yet another application, then told me not to hang around as they were busy (there was no one there buying a car except one other person), the banks were hard to get a hold of, etc. So I went home with Blake assuring me he would call me. He did not. I returned that day around 5 pm and was told again by Blake that he wouldn't know anything "At least until Monday" so I should wait for his call. Which never came. And still has not. Though I have called and emailed, I have heard nothing from these people. They seem to send a clear message that they don't really care, which is disappointing, as they really did seem interested in helping me. I guess they're really like everyone else in the car business. Interested in helping themselves, and YOU when it's expedient. The rest of the time they could care less. I wouldn't send anyone there on a bet. More