Town North Nissan
Austin, TX
Filter Reviews by Keyword
By Type
Showing 239 reviews
Wonderful Sales experience at Town North Nissan From the moment I walked into Town North dealership, I was greeted warmly by Kevin Ranft. I could tell right away this had the possibility of being a From the moment I walked into Town North dealership, I was greeted warmly by Kevin Ranft. I could tell right away this had the possibility of being a very good car buying experience. Kevin proved me right and I had the best car buying experience I have ever had. Kevin showed me the car I was looking for, the test drive was fun and relaxed and he guided me through each step from appraisal of my used car, to a tour of the dealership, financing, what I needed in the purchase, a through explanation of the truck and help after the sale. I picked the right dealership in Town North Nissan and the best sales experience with Kevin Ranft. More
They make it too simple and are too nice! Very laid back and kind, smiling staff. Hardy and Jason were not just kind, they took time to go over everything from the car features to all paperwor Very laid back and kind, smiling staff. Hardy and Jason were not just kind, they took time to go over everything from the car features to all paperwork placed in front of us. It was a simple quick process and that's not something I've ever experienced when buying a car. It freaks you out when you're treated right. We'd like to thank them for treating us right, he and giving us all the information that we requested and even didn't request. More
No complaints, Sales staff were nice and professional Got the vehicle I wanted for price agreed on. Everything was done in a timely manner. Sales associate was very professional and helpfull. Thank you Got the vehicle I wanted for price agreed on. Everything was done in a timely manner. Sales associate was very professional and helpfull. Thank you More
Good price on nee car The dealership had best prices in the town at the time i went. Happy with my purchase. Joseph was easy to work with and answered alm my questions. The dealership had best prices in the town at the time i went. Happy with my purchase. Joseph was easy to work with and answered alm my questions. Would recommend them for new car sales More
Service I went in to get my car serviced and Anthony took care of me, he was very friendly & helpful. Answered all my questions. I would highly recommend Anth I went in to get my car serviced and Anthony took care of me, he was very friendly & helpful. Answered all my questions. I would highly recommend Anthony to family & friends. Thanks Anthony for the good job More
I knew what I wanted I went in there with what I wanted in my mind and how much I wanted to pay. Amanda only had to pull out one car. I went in there with what I wanted in my mind and how much I wanted to pay. Amanda only had to pull out one car. More
Great service! For years our family has bought Nissan vehicles and had them serviced at the Town North Nissan. We've been completely satisfied with the professional For years our family has bought Nissan vehicles and had them serviced at the Town North Nissan. We've been completely satisfied with the professional and knowledgable service they provide with every visit. We will continue to bring our vehicles to Town North Nissan. More
Always a fantastic experience I have been taking my Altima to this dealership for service for over 10 years and have always had excellent customer service. My service writer and th I have been taking my Altima to this dealership for service for over 10 years and have always had excellent customer service. My service writer and the mechanic have always been honest and very thorough with the explanation of service needed for my car. I'm always happy with the outcome. More
Irresponsible, thieves, crooks ! I bought a vehicle, we agreed they would do some repairs, which they never did. Instead they repaired the wrong thing which never needed to be repaire I bought a vehicle, we agreed they would do some repairs, which they never did. Instead they repaired the wrong thing which never needed to be repaired. Every time I had a chance, I went in there and told them it never got fixed. They just kept on kicking the van down the road, lying and decieving with different lies each time. I was told to slam on the brakes doing 70mph on a highway to "fix" the brake problem, I was told they just need to "dust" them, I was told quote from an employee :" they probably just put the cheap, xxxxty pads on there, since you got a used vehicle, they didn't want to spend big bucks ". Seriously. Professionalism at its finest ! We finally get to sort out where the problem is, and the service managers offered a half price reduction on the parts they worked, even though that's not what was causing the problem. Fixing the root cause of the issue, they wouldn't even talk about it. Just wow! I tell you what, I can get Bosch parts, for all tires, for about 200 bucks, repair it myself. Way cheaper than 600 bucks these idiots are asking for, while they blatantly try to hide the fact that they messed up, and don't want to step up and take responsibility for their mistakes. I don't take pride in being an xxx, but this time I have been forced to. BBB and the FCC will be the next ones to get a claim/call. I don't even care to have the car fixed as promised anymore, I just want these crooks to get a lesson, and change the way they do business, because screwing people over, is just not right ! 1/5 is too high of a rating for these people. More
Purchase Nissan Murano Jordan was a remarkable person to deal with!! I will refer everyone I know to him for their vehicle purchasing needs! He deserves a significant raise Jordan was a remarkable person to deal with!! I will refer everyone I know to him for their vehicle purchasing needs! He deserves a significant raise! More