Town North Nissan
Austin, TX
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Vehicle service Thorough review and resolution of issues. . .even those I didn't recognize as needing attention. . .fast and courteous service. . .kept me informed Thorough review and resolution of issues. . .even those I didn't recognize as needing attention. . .fast and courteous service. . .kept me informed of progress of repair! More
Recall There is a recall on the ACU ( airbag control unit ). The service department corrected the issue and had me on my way. I think the most important thin There is a recall on the ACU ( airbag control unit ). The service department corrected the issue and had me on my way. I think the most important thing is that they listen to their customers. While I was waiting for my car ... another customer went to get some popcorn out of the machine that they have ( free of charge) to whoever wants some. I witnessed this man sneezing right into the machine. Needless to say ... it grossed me out. After notifying the manager he had the machine removed and sent for cleaning. I was grateful for that. 😊 More
Awesome! Kevin was such a pleasure to work with. His customer service was fantastic and he went above and beyond to make the deal happen. THANK YOU!!! Kevin was such a pleasure to work with. His customer service was fantastic and he went above and beyond to make the deal happen. THANK YOU!!! More
Great enjoyed the experience. Greatttttt Great experience good people. Everyone was friendly paid close attention to me especially when I first came in my service provider was already taking Great experience good people. Everyone was friendly paid close attention to me especially when I first came in my service provider was already taking down my info he was quick friendly and willing to help with any needs I had. More
Above and beyond Jacob provided top notch service and wasn't a pushy salesmen. They treated me like a human being and was super accommodating! Lee and OC was informati Jacob provided top notch service and wasn't a pushy salesmen. They treated me like a human being and was super accommodating! Lee and OC was informative without being aggressive. They all exceeded my expectations!! More
Oil Change / Service Center I take my car to get an oil change and nowhere else. The service is exceptional. Each teachnician seems to enjoy their job and they are always very cu I take my car to get an oil change and nowhere else. The service is exceptional. Each teachnician seems to enjoy their job and they are always very curteous and seem like they care about your experience. The manager Luis has always helped me and I couldnt ask for better service, great guy. Yesterday I got my oil changed and Luis wasnt avaialable so i was greeted and taken care of by Steven D. This guy was super nice, attentive and also made me feel very happy to do business with Town North. Very professional. These guys are pros, great job!!!! I will be back! More
Exceeding expectations once again! Great service and fast turnarounds! That's what Town North Nissan is all about. I bought my car in 2012 right off the showroom floor and have been ta Great service and fast turnarounds! That's what Town North Nissan is all about. I bought my car in 2012 right off the showroom floor and have been taking it exclusively to TNN for all of my service and I have not been disappointed! Customer for life! More
Good customer service Great customer service. Nice people Good experience Thank u again I really don't like surveys We hope to enjoy our Have a great one Great customer service. Nice people Good experience Thank u again I really don't like surveys We hope to enjoy our Have a great one More
Went in for oil chg, walked out w/ awesome new car! Great! Tad is exceptional! He answered all my questions, and his follow up was really really really good. And I appreciated him calling to check on th Great! Tad is exceptional! He answered all my questions, and his follow up was really really really good. And I appreciated him calling to check on things or reminding me of something More
Truck oil change Took truck in for oil change techs found oil leak rear axel was under warranty so they took care of it.I felt that they value my time spent at their d Took truck in for oil change techs found oil leak rear axel was under warranty so they took care of it.I felt that they value my time spent at their dealership.Have two other vechiles from them. More