Town North Nissan

Terrible customer service, fraud, beware! Do not, do not go to this dealer. Beware! I was shopping for a Titan and town north gave me a black titan to drive for a day and exchanged keys for my Do not, do not go to this dealer. Beware! I was shopping for a Titan and town north gave me a black titan to drive for a day and exchanged keys for my rental car. When i returned to tell them that I decided on a different color, and different trim level, they suggested that they could pull a truck that I wanted from Round Rock Nissan and it would be at Town North Monday morning. I went into financing and was quoted a 4.99% interest rate with a 759 credit score on a new vehicle. I was then told thats the lowest it would go because of the Nissan rebates. I signed, and then found out later that next day that the truck they sold me VIN# 5555XYZ had been previously sold, (which would null the sale). After finding out that they did not have the truck that I wanted, I went to another Nissan dealership was quoted a better price, 2% lower interest, and received fantastic customer service as well as drove the truck home that day. Now, I have visited Town North 3 times and tried to get my refund for my $5000 down payment, and I am told only 1 person is able to do the refund, and told he is not at work every time. Then I speak with the finance manager on the phone, and he tells me that ANY management can process refunds. I also then receive a call from Hertz saying that the dealership does not have the keys to my rental car that I left and surrendered the keys to before I drove off in they're loaner truck. I contact the dealer about this and I am told by the sales manager "town north did not rent a car from hertz"... it seems to me, that once I changed my mind about what truck I wanted, that town north made it extremely difficult to get anything done properly and is trying to find anyway possible to inconvenience me. xxxx poor customer service, very sales driven, hassle and pressure was consistent. If you want a Nissan, please do yourself a favor and go to another Nissan dealer. More

New sales Excellent and impressive discounts, good quality car, excellent and friendly overall experience, would recommend this dealership to all my family memb Excellent and impressive discounts, good quality car, excellent and friendly overall experience, would recommend this dealership to all my family members, friends, colleagues and co-workers More

Great Customer Service Town North Nissan always provides excellent customer service. My vehicle has always been ready when promised. My experience with the service departmen Town North Nissan always provides excellent customer service. My vehicle has always been ready when promised. My experience with the service department has always gone above and beyond my expectations. More

Perfect As usual this location treats their customers like royalty. Always on time and efficient and never tries to replace things that do not need replacing As usual this location treats their customers like royalty. Always on time and efficient and never tries to replace things that do not need replacing yet. More

It's a Home away from Home. It's a Comfortable Atmosphere to be in while waiting for service to be done. They offer snacks, COLD water, soft drinks and Coffee Galore! They are Pr It's a Comfortable Atmosphere to be in while waiting for service to be done. They offer snacks, COLD water, soft drinks and Coffee Galore! They are Professionals trying to make your day less hectic while offering the best of service! More

Fixed problem that round rock Nissan was unable to find I came here after taking my vehicle to round rock nissan 3 times and problem was not fixed there. So far seems that towne north nissan found and fixed I came here after taking my vehicle to round rock nissan 3 times and problem was not fixed there. So far seems that towne north nissan found and fixed the problem. Will updated if that changes. Anthony was great to work with More

Took Care of Me....and I left with both arms and both legs!! Jose greeted me and my beat-up 2008 Armada. Explained problem (corroded positive battery cable terminal and assembly). Took about 3 hours, which was Jose greeted me and my beat-up 2008 Armada. Explained problem (corroded positive battery cable terminal and assembly). Took about 3 hours, which was only negative. My bill? $87!!! No one gets out of a dealership service dept for $87. Hallalulah! Strolling around lot killing time, and met new car sales manager. gentlemanly and engaging--not at all pushy! A good group of peeps all over this dealership., I'm not a hot rod kind of guy, but they had a 2018 Z-?? On the floor. Midlife crisis ain't caught up to me-----yet-----but is was a fine lookin' car. I'll stick to big trucks for now. Very positive experience Jimmy Floyd Austin, TX More

"Amazing Customer Service!" As soon as I walked in the front door, I felt at home. I didn't have to wait too long because Kevin the new car sales manager greeted me and took me As soon as I walked in the front door, I felt at home. I didn't have to wait too long because Kevin the new car sales manager greeted me and took me on a test drive. After a few hours, I drove away in my brand new Nissan Rogue! More

Awesome customer service Town North Nissan is a awesome dealership if your in the market for buying a vehicle. They give quality customer service, friendly professional staff Town North Nissan is a awesome dealership if your in the market for buying a vehicle. They give quality customer service, friendly professional staff. You'll be happy you did business with Town North Nissan. More

My New Nissan Altima I had been researching whether to get a new or used car and talking to people for over a month. When I first talked to Tad at Town North Nissan, he w I had been researching whether to get a new or used car and talking to people for over a month. When I first talked to Tad at Town North Nissan, he was willing to listen and work through my challenges. When I arrived at the dealership a couple of days later for my appt, Tad had had to leave but Konstantin was very nice and worked through all my challenges with his Finance Mgr and I was approved for my new Nissan Altima. They really went to bat for me and got it done! I definitely Recommend Town North Nissan! More