Town North Nissan

My previous review about my 2023 certified pre-owned Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undiscl Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undisclosed hail damage still causes me some anguish. More

As soon as I stepped in I was welcomed in and Jose was the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as o the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as opposed to other times I have gone to dealerships to buy cars. More

Mr Thompson was very instrumental in assisting me to make a negotiated deal and was friendly, professional. and knowledgeable! a negotiated deal and was friendly, professional. and knowledgeable! More

Promises not kept by staff, poor communication, calls not returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail da returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail damage that was not noticeable or disclosed, no communication about license plate or inspection sticker. Overall, the worst customer service from a dealership I have ever experienced. More

I just brought home a 2024 Nissan Rogue SL. I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pre I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pressure and will answer any and all questions at any time of the day. He is a very happy person and as a salesman you couldn't ask for a better more laid back man. If you are in the market for a new or used Nissan vehicle, please ask for Sebastian. You won't be disappointed!! More

Sales person was not really listening to our concerns. Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted in a large monthly payment. Car had a cracked windshield that took way longer to fix than they said. More

Jose, sales person was great. ...the rest not so much....But Jose took good care of us.. ...the rest not so much....But Jose took good care of us.. More

When I was purchasing a SUV, I was lied to by telling me they had fixed the issued with my SUV. We had agreed they would fix it before I took it home. After I discovered the propblem wasn't fixe I took they had fixed the issued with my SUV. We had agreed they would fix it before I took it home. After I discovered the propblem wasn't fixe I took my SUV to the Chevrolet dealership, they charged me $2000 to fix what they told me that had taken care of. Both, the manager and the sales person lied to me saying they had fixed the problem. It seems you cannot get someone to be honest and tell you the truth but instead they tell you lies so they can make a sale. This dealership is not worth anyone's business. At the minimum I expected honesty but something so simple and ethical practice did not happen. More

Very friendly atmosphere with everyone trying to meet all your needs. I’m grateful to the management and salesman. your needs. I’m grateful to the management and salesman. More

Jimmy Hoang did an outstanding job helping me get into a new vehicle! Definitely recommending his service to fellow family and peers. new vehicle! Definitely recommending his service to fellow family and peers. More