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Town East Ford - Service Center

Mesquite, TX

4.6
475 Reviews
Call Service Center (972) 584-9140

475 Reviews of Town East Ford - Service Center

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March 12, 2024

Mr Robles was very professional and he always keeps me in the loop when it comes to servicing all my vehicles. Town East Ford service department will always be my go to dealership. More

by flutian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Robles
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March 11, 2024

Dropped it off for service and was immediately greeted, final payment was as quoted Doug was professional and personable More

by Sdelfyette
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug
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March 11, 2024

Tyler kept me up to date on the status. Was very helpful I'm very satisfied More

by EFAVELLA0720
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
March 10, 2024

I received excellent customer service and Alberto explained the services that were recommended for my vehicle. More

by SUVLover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto Vazquez
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March 10, 2024

Tyler was quick and informative And he has the same name as me so he is cool More

by TYLERLEEUW
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler
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March 10, 2024

From the time I set a shedule time & get a confirmation appointment, everything runs like clock work. More

by RLZAPATA861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON FAUVER
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March 09, 2024

Friendly and knowledgeable service. He took his time, and helped me understand what the problem was with my vehicle. Keeping me informed all the way through the repairs. More

by KITTTUFFYROCKERMAX57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
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March 09, 2024

Miss Breakfiel was nice, and she released me less in one hour. Usually, they take a long time for oil change. Thanks. More

by NIKITASOLIS
Recommend Dealer
Yes
Employees Worked With
Patricia Breakfield, Patricia Breakfield
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March 08, 2024

My light came back on within 5 minutes of picking up my car. Vehicle was not repaired. More

by wlopez615
Recommend Dealer
No
Employees Worked With
Alberto
Report | Print
Mar 13, 2024 -

Town East Ford responded

Hi there, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your vehicle. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford to discuss this further. We appreciate your understanding and hope to make things right.

March 07, 2024

They are always professional and courtesy toward me and always do there work In a timely fashion. More

by ROMANMARTINEZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim artrip
Report | Print
Mar 08, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

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