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Town East Ford - Service Center

Mesquite, TX

4.6
468 Reviews
Call Service Center (972) 584-9140

468 Reviews of Town East Ford - Service Center

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September 26, 2024

Very good service Erica got me in less then an hour I was gone on my way More

by CINDYQUEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that Erica provided you with prompt service and got you on your way in less than an hour. We appreciate your support and look forward to serving you again in the future!

September 25, 2024

Fast polite professional knowledgeable accurate reasonable excellent customer service polite hospitality honest reliable trustworthy great communication quick More

by Claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Town East Ford responded

Thank you for your incredible review! We’re thrilled to hear that you experienced fast, polite, and professional service from our team. Providing excellent customer service and maintaining open communication is our priority, and we’re glad to know we met your expectations. Your kind words and trust in us mean a lot, and we look forward to serving you again soon!

September 25, 2024

It fast and to the point and the best of help thank you gogo town east FORD More

by DAVID983966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and efficient experience with us. Our team is dedicated to providing the best service possible, and your kind words motivate us to keep up the good work. We appreciate your support and look forward to assisting you again in the future!

September 25, 2024

Thank you service department for your service to my vehicle and was fixed in a timely manner More

by marcusbanks884
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Town East Ford responded

Thank you for your kind words! We’re glad to hear that your vehicle was fixed promptly. Our team strives to provide timely and effective service, and we appreciate your recognition. If you need anything else in the future, don’t hesitate to reach out!

September 25, 2024

Erica was extremely courteous & helpful. She regularly provided updates for my seven year old vehicle repairs. The Town East Ford service center is close to my home so it’s convenient for me More

by MIMIRNPAPAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember from seven years ago who sole me my vehicle.
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Sep 26, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Erica provided you with exceptional service and kept you updated throughout your vehicle repairs. It's great that our convenient location adds to your positive experience. We look forward to assisting you again in the future!

September 24, 2024

Always a pleasure working with Jim! Love that he pays attention to detail and gets issues resolved. More

by CLAUDIAR0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Artrip
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Sep 25, 2024 -

Town East Ford responded

Thank you for your kind words! We're so glad to hear that you enjoy working with Jim and appreciate his attention to detail. It's our priority to ensure that all your concerns are addressed promptly. We look forward to continuing to provide you with excellent service!

September 23, 2024

Easy and fast service! Happy with the outcome I will definitely be going back for my vehicle’s services More

by Olguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
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Sep 24, 2024 -

Town East Ford responded

Thank you for your fantastic review! We’re delighted to hear that you found our service easy and fast, and we’re thrilled that you’re happy with the outcome. We look forward to seeing you again for your vehicle’s future services! Your satisfaction is our priority!

September 23, 2024

Erika and the service team are very kind and handled my needs in a timely manner. I will definitely be returning More

by Sierra W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Town East Ford responded

Thank you for your kind words! We're so glad to hear that Erika and our service team provided you with timely and attentive care. Your satisfaction means a lot to us, and we look forward to welcoming you back for your future needs!

September 23, 2024

Had an issue with my engine but in the end town east and ford made it right and i'm back in my truck with no issues More

by lEEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Sep 24, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're glad to hear that we were able to resolve the issue with your engine and get you back in your truck without any problems. Your satisfaction means a lot to us, and we appreciate your trust in Town East Ford. If you need anything in the future, please don't hesitate to reach out!

September 22, 2024

The service was great the service writer did not try to sell me something like did not need. We will see you next time for service. More

by LWW818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Town East Ford responded

Thank you for your kind words! We're glad to hear that you had a great experience and appreciated the honest approach from our service writer. We look forward to seeing you next time for your service!

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