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Town East Ford - Service Center

Mesquite, TX

4.6
475 Reviews
Call Service Center (972) 584-9140

475 Reviews of Town East Ford - Service Center

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June 08, 2024

My sales person was on top of things. Got me out quick and satisfied. Everyone was great! More

by Gary1963locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Powell
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that your salesperson at Town East Ford was on top of things and got you out quickly and satisfied. We're glad to know that everyone you encountered was great. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

Great Great great great great great Great Great great great great great Great Great great great great great More

by stephengwenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Erika
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Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

They did a very good job of explaining everything to me and were very professional. More

by NCURRY3715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at Town East Ford and that our team did a very good job of explaining everything to you in a professional manner. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good. More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

Non applicable. The service was great . Not much more to say. Great job! Great job! More

by holmescr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

Jim was really nice. He fixed my car in no time. Very accommodating and friendly More

by Quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Jun 07, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

June 06, 2024

crista was amazing! she always gets me in and out, definitely recommend 5 stars forever! More

by cashierlollll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Elliott
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Jun 07, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Crista provided you with amazing service at Town East Ford and that she always gets you in and out quickly. Your recommendation and 5-star rating mean the world to us! If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

June 06, 2024

They were quick to find and fix the issue once the technician was assigned. Only thing that could make it better would be if they would wash the car before I pick it up. More

by DONNASTAMPS2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip III
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Jun 07, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that our team at Town East Ford was quick to find and fix the issue once the technician was assigned. Your feedback regarding washing the car before pickup is noted, and we'll strive to improve in that area. If you have any further questions or concerns, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

June 05, 2024

Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condi More

by ANTWAN0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Town East Ford responded

Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!

June 05, 2024

Visit went smooth. Jim took care of everything.Left truck and Jim called when truck was ready. More

by Brady48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip handled everything
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Jun 06, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're pleased to hear that your visit went smoothly and that Jim provided excellent care throughout the process. We appreciate your business and look forward to serving you again at Town East Ford!

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