Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Town East Ford - Service Center

Mesquite, TX

4.6
468 Reviews
Call Service Center (972) 584-9140

468 Reviews of Town East Ford - Service Center

Sort by
October 03, 2024

Jim is always fantastic and gets the job done! The entire teams works to get you in and Jim always communicates updates on your service! Never left wondering and always leaving satisfied. More

by p.chap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Artrip
Report | Print
Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jim and the team consistently provide you with great service and clear communication. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again soon!

October 03, 2024

Great customer service super fast and easy were able to find a solution to my issue More

by Johan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Delira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crista
Report | Print
Oct 04, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're delighted to hear that you experienced great customer service and that we could quickly find a solution to your issue. Our team is always here to help, and we look forward to serving you again in the future!

October 02, 2024

We really enjoyed manager and sales associate meeting us where we were at. We appreciate that we weren’t ignored. More

by OLGUINE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vroonland
Report | Print
Oct 03, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that our manager and sales associate made you feel welcomed and valued during your visit. Providing attentive service is our priority, and we're glad you had a positive experience. If there's anything else we can assist you with, please let us know. We look forward to seeing you again!

October 01, 2024

Crista has great customer service and I appreciated all the help and information she gave me. More

by lawlaw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Crista provided you with excellent customer service and valuable information. We strive to ensure every customer has a positive experience, and it’s wonderful to know that Crista made an impact during your visit. If you need any further assistance, feel free to reach out!

October 01, 2024

Friendly and quick and super clear communication on expectation of services and time frame of completion. More

by juliegranberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and efficient experience with us. Clear communication is a top priority, and we're glad our team met your expectations regarding service and timeframes. We look forward to serving you again in the future!

October 01, 2024

Excellent customer service. Jim , the manager was very helpful. Kept in touch with me throughout the time of my car being at the shop. More

by Ricmunoz95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Jim provided you with excellent customer service and kept you informed during your car's time in the shop. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again!

October 01, 2024

They did fine. I didn't have a appointment and they got everything that I needed done. Friendly service tech, Erica. No complaints. It worked out well More

by MIKE67482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a positive experience, even without an appointment. It's great to know that Erica provided friendly service and helped you get everything done. If you need assistance in the future, we’re here to help!

October 01, 2024

Everyone was very polite and out in a reasonable amount of time. I have never had an issue with this location. More

by AMY_MONZ1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience at our location and that our team was polite and efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 01, 2024

They are very fast at what they do, and the people seem pretty nice, I like it. More

by Gatoamarillolucas28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and appreciated the speed of our service. If you need anything in the future, feel free to reach out. We look forward to seeing you again!

September 30, 2024

This is my first time to Town East Ford to have service on my Lincoln Corsair. The location was better for me instead of a Lincoln dealership and David was very helpful. Thanks More

by DBLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Report | Print
Oct 01, 2024 -

Town East Ford responded

Thank you for choosing us for your service needs! We’re glad to hear that David was able to assist you and that our location worked out well for you. We appreciate your feedback and look forward to seeing you again for any future service on your Lincoln!

1
2
3
...
47