Town East Ford - Service Center

Town East Ford responded

Thank you for your review! We're thrilled to hear that you had a great experience with our service and found our employees to be very friendly. Providing a gentle and welcoming environment is important to us, and we're glad that our team made your visit enjoyable. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and friendliness!

Town East Ford responded

Thank you for your review! We're pleased to hear that our service rep was friendly and helpful in addressing your concerns about your car. Providing clear and supportive assistance is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again in the future!

Town East Ford responded

Thank you for your review! We're thrilled to hear that Erica Reeves provided you with such wonderful service and was instrumental in your positive experience. It's great to know that she was helpful, explained everything clearly, and respected your decisions regarding additional work on your vehicle. We appreciate your feedback and your loyalty. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to providing you with excellent service again in the future!

Town East Ford responded

Thank you for your review! We're thrilled to hear that you appreciated our quick, easy, and professional service, as well as our kind and attentive customer service. Providing a seamless experience from scheduling to completion is important to us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

Town East Ford responded

Thank you for your review! We're delighted to hear that you received excellent customer service and that our team was polite, helpful, and informative during your visit. Providing timely and efficient service is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and professionalism!

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that David provided you with exceptional service and got you back on the road quickly during your travels from San Antonio to Memphis via Dallas. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to David. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

Town East Ford responded

Thank you for your feedback! We're delighted to hear that our team at the dealership has been very courteous and helpful to you, even though you didn't purchase your car from us. Providing excellent customer service is our priority, and we're glad that we could assist you beyond expectations. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to continuing to assist you in the future!