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Town East Ford - Service Center

Mesquite, TX

4.6
475 Reviews
Call Service Center (972) 584-9140

475 Reviews of Town East Ford - Service Center

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June 19, 2024

Fast and prompt service. Truck was ready within an hour, allowing me to get on with my day! More

by cphillip1047
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
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June 19, 2024

Helpful and friendly staff. Service work done was excellent. Took a while for parts to arrive, but other than that great overall. Terry Scott went above and beyond! I didn't cat More

by JUANGM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

I've been using this dealership for about 5yrs now I would recommend them everytime to anyone! More

by MRLEEGWILLIAMS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim (Service department)
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June 18, 2024

They contacted me when the vehicle was ready. They checked me in quickly both at arrival and departure. More

by Michael Reiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2024

Shannon was excellent, explained everything and walked me through the process! Very happy with the service I received More

by herreraruth1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
Report | Print
June 18, 2024

They always get me in, wait time is a little long but over all good service. More

by CHRISKETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

The service tech and all of the staff were very efficient and helpful. The UB E R service was a pleasant as and efficient adder. More

by bfornero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

I have a great service rep Jim he always gets things done in a timely manner . More

by sas34bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim A.
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Jun 17, 2024 -

Town East Ford responded

Thank you for sharing your experience! It's fantastic to hear that Jim consistently delivers timely service for you. We greatly value your loyalty and trust in our service team at Town East Ford. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to continuing to provide you with excellent service in the future!

June 16, 2024

Very quick with the service. Lobby is pretty nice and clean. Staff is nice and knowledgeable. More

by TILGHMAN.CHRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're pleased to hear that you found our service quick and our lobby clean and inviting. At Town East Ford, we strive to provide efficient and knowledgeable service to all our customers. If there's anything else we can do to improve your experience or if you have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again next time! Safe travels!

June 15, 2024

Town East Ford and Jim Artrip continue to take good care of me as a customer. More

by KIMNKRIS59660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip III. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're pleased to hear that Town East Ford and Jim Artrip have consistently taken good care of you as a customer. Providing excellent service and care is our priority, and we're glad that Jim has ensured your satisfaction. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to provide you with outstanding service!

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