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Town East Ford
Mesquite, TX
2,966 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,966 reviews
January 11, 2017
Great experience! Thank you! This is my second purchase at Town East Ford and I have always recommended it to friends, especially now after my recent experience in the used car si This is my second purchase at Town East Ford and I have always recommended it to friends, especially now after my recent experience in the used car side of the dealership. Tyler was very personable and reasonable with my expectations as a buyer. Tyler and all of the staff encouraged me to really take the time to drive the car before I decided to pay anything and this made the process way less stressful. I would highly recommend visiting this dealership and asking for Tyler! More
by Sara
Employees Worked With
Tyler Watt
January 09, 2017
New F-150 purchase This is our second purchase with Town East Ford in four years. We will consider them again if we live that long. They provide great service. This is our second purchase with Town East Ford in four years. We will consider them again if we live that long. They provide great service. More
by Lamar
Employees Worked With
Jason Lamar Crain, David Fira
January 08, 2017
Awesome experience They made car shopping so easy! Tyler was great in assisting me with what I wanted and came looking for. Thank y'all for being so great! They made car shopping so easy! Tyler was great in assisting me with what I wanted and came looking for. Thank y'all for being so great! More
by alexistory
Employees Worked With
Tyler Watt
January 06, 2017
Manifest destiny or the exemplary car salesman We went to the ford dealership in mesquite, Texas. Our intention was to find and obtain a suitable car, with relatively low miles, and costing below $ We went to the ford dealership in mesquite, Texas. Our intention was to find and obtain a suitable car, with relatively low miles, and costing below $10,000. With extensive knowledge regarding the smoke and mirror ploy carried out by the hierarchy staffing any dealership, we found solace and fortitude in the car salesman who initiated the interaction. As the manager stepped aside, and as the director stepped in, 21 year old Michael Freeman, Jr, the greeting initiator, maintained a personal connection with us. M.F.J. was sincerely helpful, exceedingly friendly, and persistently honest, courteous, respectful, and kind. From the point we entered the facility, to the time we were shown to our shiny new 2016 ford focus, we had come to admire this young man and his steadfast dedication towards a positive outcome to a typically unnerving endeavor. This young man should be compensated for the extra time he dedicated to us on his day off. Excellent work, son! More
by jasmine houston
Employees Worked With
Mike Freeman Jr
January 05, 2017
Love the car, hate the sneaky tricks Came over because my wife saw a used explorer online for $29k. We fell in love with it and we proceeded to haggle over the price. I wouldn't let them Came over because my wife saw a used explorer online for $29k. We fell in love with it and we proceeded to haggle over the price. I wouldn't let them run my credit because we were still shopping around so they estimated an 8% interest rate which was $500 per month and out of my budget. They would not give me an estimate with a 4% interest rate that I knew I could qualify for and we left without making a deal. I called on the way to another lot and offered $2k down if they could lower their price just enough to get me within my budget at $450. They said they would need to run my credit before they could go any further so I agreed. I was called back and told I could get the car for $478 per month and since my wife loved the car so much, I agreed and we returned to purchase the car. They were closing and my 8 months pregnant wife was tired so they rushed thru the paperwork so we could drive an hour back home. Everything was great until we got home and realized that my interest rate came back so well, they actually RAISED the price of the car! When they realized I was willing to pay $478 per month, they INCREASED the price of the car from $29k to $30.5k! Instead of telling me I would actually be paying less than or equal to what my budget was with my great interest rate, they snuck in a higher price and took advantage of a young couple with a growing family. Talked to the manager the next day and was told that my interest rate came from a different lender than they normally use so we didn't qualify for a "rebate" and the $29k price but it was still cheaper per month than the rate I would have gotten with the original price and the lender they normally use. Called another ford dealership today and was told that wasn't true. Nothing I can do about it now but warn everyone to stay away from the used car salesmen at this dealership. They The only thing keeping this review from being a 5 star rating is the dishonesty. More
by Jb12345
Employees Worked With
Nathaniel Morris, Edgar Gonzales
January 03, 2017
Amazing experience Tyler Watt & Kevin Green were awesome to work with! Made the experience very easy and enjoyable! Definitely recommend them for salesmen! Will work w Tyler Watt & Kevin Green were awesome to work with! Made the experience very easy and enjoyable! Definitely recommend them for salesmen! Will work with them again in the future! More
by Kelsyj
January 03, 2017
Great experience It was a pleasure working with Mike Freeman. Very professional and definitely customer satisfaction oriented. I will certainly recommend Mike and Town It was a pleasure working with Mike Freeman. Very professional and definitely customer satisfaction oriented. I will certainly recommend Mike and Town East Ford any chance I get! More
by Stacy
Employees Worked With
Will in finance, Terry Crowhurst, Mike Freeman Jr
January 03, 2017
Easy stress free environment. Dexter Howard was friendly and professional. I was in and out with my car in no time. I was surprised how stress free the process was. Dexter Howard was friendly and professional. I was in and out with my car in no time. I was surprised how stress free the process was. More
by Aliyah1683
Employees Worked With
Dexter Howard
January 01, 2017
Salesman was very good Salesman was extremely kind and and went out of his way for us, he never left us alone for lengthy amounts of time . He was very patient with us to Salesman was extremely kind and and went out of his way for us, he never left us alone for lengthy amounts of time . He was very patient with us to More
by Cng41west
Employees Worked With
Dexter Howard
December 30, 2016
Very excellent To buy a new car. I got something that would help me find a reasonable car. My salesman was very nice and helpful. He made sure I walked out a happy c To buy a new car. I got something that would help me find a reasonable car. My salesman was very nice and helpful. He made sure I walked out a happy customer. More
by Lexilex
Employees Worked With
Mamadou Diop
