Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Town East Ford
Mesquite, TX
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,825 reviews
November 24, 2016
Great experience Dexter was great...because I'm not easy!...but we got there. Got to the price...staff and managers were great and basically made it all work. Dexter was great...because I'm not easy!...but we got there. Got to the price...staff and managers were great and basically made it all work. More
by Ford
Employees Worked With
Dexter Howard
November 17, 2016
Happy Customer From the time you drive up they meet you with a smile. I would like to give a very special thanks too Mr Farle Lutian for his help. He was a very good From the time you drive up they meet you with a smile. I would like to give a very special thanks too Mr Farle Lutian for his help. He was a very good salesman and I'm very happy with the purchase of my new Ford Escape. So if you are looking for a vehicle Town East is the place. More
by Debra
November 16, 2016
Great customer service! Came to the dealership taking a long shot on getting a new car. Luis Went out of his way to make the process easy and successful, I'm very satisfied w Came to the dealership taking a long shot on getting a new car. Luis Went out of his way to make the process easy and successful, I'm very satisfied with his effort. More
by vaneortega
Employees Worked With
Luis Cazares
November 05, 2016
Very positive Looking far a used truck went to several different dealerships but towneast by far where the easiest to deal with. Thank you town east ford Looking far a used truck went to several different dealerships but towneast by far where the easiest to deal with. Thank you town east ford More
by Truck driver 51
Employees Worked With
Luis Mendez
October 27, 2016
Thank you Town East Ford Awesome customer service. Dexter our salesman was very helpful and friendly. They really helped us out in getting a new vehicle, at a good price. Than Awesome customer service. Dexter our salesman was very helpful and friendly. They really helped us out in getting a new vehicle, at a good price. Thank you Town East Ford keep up the good work. More
by Cindyrmrz3
Employees Worked With
Dexter
October 23, 2016
Completely Satisfied I have purchased four vehicles from Town East Ford in the last eight years. Every experience is completely satisfying. I am never pressured and the sa I have purchased four vehicles from Town East Ford in the last eight years. Every experience is completely satisfying. I am never pressured and the sales staff always works hard to accommodate my personal needs with regards to the specific vehicle I am looking for and my financial arrangements. I am a customer for life. More
by champion210
Employees Worked With
Cathy McKinney, Austin Tillison
October 20, 2016
Awesome Purchase I didn't think I would qualify for a new car but Town East Ford made that possible. My salesperson Farle Lutian is very good and awesome at what he d I didn't think I would qualify for a new car but Town East Ford made that possible. My salesperson Farle Lutian is very good and awesome at what he does. Thank you Town East Ford. More
by 2016 Fiesta
October 18, 2016
Don't Waste Your Time Getting REPAIRS/SERVICE WORK here I originally got my car repaired for collision damage. IT was not done right..the Exterior Strip was coming off of the car and had to take it back not I originally got my car repaired for collision damage. IT was not done right..the Exterior Strip was coming off of the car and had to take it back not once..not twice...but THREE times to get it repaired.the Right Way. The first time I took car back, The service guy Zach Preddy just basically popped off the exterior strip himself and realigned it and sent me on my way. I did not feel this should have been procedure, as Zach is not a body shop man so he was just basically winging it. I gave him the benefit of the doubt thinking okay maybe it is a super easy fix and left. He said if it comes off again, he would order a new part. I came back to the store again about 20 mins later..the strip seemed loser on one side of the car, while the other side had no give and was much tighter seal. I could hear wind coming in on the looser side so I felt like it was not repaired right and could possibly pop off again. He sat there and argued with me...that he wont order another part..when this strip is not defective. Well..I queried, Why did it pop off in the first place IF its not defective then?? . He was very dismissive of me...and was lazy in my opinion. He still did not even take the car back to the service guys to let them take a look since they are the experts. ?He Refused to order a new strip for the car. I explained that I was taking a Cross Country Trip soon in this car...and DID NOT want to take chance that the strip comes off again. He did not seem to care..only telling me that there was no wind coming in...again arguing with me about it. I offered him my Keys to let him see for himself..There is definitely wind coming in on that side of the car..but he sat there and tried to make me feel stupid and would not drive the car. I left and let him know that if the strip came off again..my husband would be back with the car and he would NOT be happy about it. Well.. four days later my husband had to take the car back...when the Strip came off yet again. I was right..it WAS DEFECTIVE. I called and talked to a MGR. as I was done dealing with Zach. I let the mgr know we Must have a new strip ordered...before we leave town. And if this had been done...when I originally had asked to have it done..if Zach had listened instead of Argued...we would not be having this conversation. This Dealership should Really teach its employees like Zach to LISTEN to their customers. And if they are not good LISTENERS..then they need to find a new job. More
by ROSA RUIZ
Employees Worked With
ZACH PREDDY
October 12, 2016
great service and great people to work with no problems great place to buy a car or truck austin tillison worked hard to get us in a nice truck i would be more than happy to refer anyone to town no problems great place to buy a car or truck austin tillison worked hard to get us in a nice truck i would be more than happy to refer anyone to town east ford More
by MIKE MCDONALD
Employees Worked With
Austin Tillison
September 30, 2016
Service with a UK smile. My fiancé and I were in the market for a new F150 King Ranch (specific), so I began to search online. I found one that matched our preference and sub My fiancé and I were in the market for a new F150 King Ranch (specific), so I began to search online. I found one that matched our preference and submitted an inquiry online. To my surprise it was answered almost immediately my Andrew Fisher. We made an appointment for 4 days later (Andrew was never pushy). We went out and met with Andrew and had an awesome experience. Andrew not only showed us the truck he "taught" us about how well made it was. We didn't get the King Ranch due to the terms but Andrew found us a F150 Lariat that is absolutely beautiful. Andrew doesn't know it but to get my fiancé to change his mind once he has his mind set on something is no small task. Needless to say the overall experience was phenomenal and we feel in love with Andy (that's what we now call him). If ever in the market for another vehicle we'll be headed back to talk with Andy. Andrew Fisher/Town East Ford you rock!!!! More
by Fred & Alicia
Employees Worked With
Andrew T Fisher
