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Town East Ford

Mesquite, TX

4.7
2,826 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,826 reviews

April 29, 2017

The selection of vehicles was awesome The salesmans knowledge of the cars was spectacular !He explained all the technology in laymans terms . I had him repeat some of because I was overw More

by ofsahun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason O'Donnell, Jesus Martinez
May 02, 2017 -

Town East Ford responded

Thank you for the kind words! We appreciate you and your business.

April 28, 2017

Vehicle Purchase Experience I am very pleased with my purchase experience at Town East Ford! Their sales staff and management were very helpful and made me feel very comfortable More

by DavidNDallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Richards, Terry Crowhurst
Apr 28, 2017 -

Town East Ford responded

We appreciate your business and kind words David.

April 17, 2017

Amazing , very friendly and helpful Nick helped me every step of the way , always helpful and explainotory with every vehicle or truck. Always answered all my questions . He kept updated More

by JulioC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will finance manager , Nick Jentzsch
Apr 20, 2017 -

Town East Ford responded

Julio, We truly appreciate the recommendation to family and friends! So happy to hear Nick was able to help you out!

April 15, 2017

New car purchase at Tiwn East Ford I worked with Mr Farle and Nathan. The salesmen were very helpful and understanding. They worked really hard for us. Even the financing Manager Jason More

by Tamika Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Thompson??? Not sure of his last name, Jason O'Donnell
Apr 20, 2017 -

Town East Ford responded

Tamika, We really appreciate you taking the time to share such a positive experience!

April 11, 2017

Took too long Tyler my salesman was perfect, very friendly, professional I would recommend him ... I told FNI manager I was definitely not interested in a warra More

by Tyler was great manager was a bully
Recommend Dealer
No
Employees Worked With
Tyler Watt
Apr 24, 2017 -

Town East Ford responded

We do apologize if the manager's actions were perceived as pushy, however we are required to review all options with every customer, even if they indicate they are not interested. A reverse situation would be a customer where we did not review all options, and they missed out on the opportunity to receive protection that might become invaluable in the future. We do appreciate your business and perception. If you would like to discuss this situation further, please visit our new or used car buildings and we would welcome the opportunity to further resolve your concern.

April 11, 2017

Farle was awesome to work with. He didn't pressure me but kept in co tact with me over several day to follow up. I will recommend Jim to my friends/family. More

by Hancockcinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Town East Ford responded

Thank you for taking the time to share, We appreciate the recommendation!

April 08, 2017

Great service and great communication. The guys were great. Treated me fair and did their best to not waste my time which is extremely valuable to me. Fast communication ever time I had More

by Churchcorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig South, Presley Wickham
Apr 14, 2017 -

Town East Ford responded

Corey, Thank you so much for taking the time to share! We love hearing about such a positive experience. Thank you for your business.

April 06, 2017

Fair Trade From beginning I had all paperwork available on website completed including rough idea of what my trade was worth. I realized from history of haggling More

by Big Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Town East Ford responded

Big Al, Thank you for the awesome review. Congrats on the new wheels!

April 03, 2017

Awesome experience start to finish Superb service from everyone involved. It was quick and painless. Highly recommend Town East Ford. I went in at 8:00 on a Friday night and was neve More

by Libby Bardwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Presley Wickham
Apr 07, 2017 -

Town East Ford responded

Libby, Thank you for the great review! We do our best to provide the best customer service possible. Once again thank you for taking the time to share.

April 01, 2017

Great time...Kevin Green made it a great experience. Great!!!! Everytthing went perfect and Kevin Green took excellent care of me. Took the time to show me how things worked on the vehicle and everything More

by Tobyjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brant Bramblette
Apr 07, 2017 -

Town East Ford responded

Toby, Thank you for taking the time to share such a positive experience. Congrats on the new ride!

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