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Town East Ford

Mesquite, TX

4.7
2,828 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,828 reviews

July 31, 2024

Excellent service from the start! Took care of me and my wife! Made us comfortable with the vehicle we chose and made sure we were comfortable with the numbers as well. Best vehicle b More

by titomartinez1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Farle and Anuj provided you with an excellent and comfortable vehicle buying experience. It’s fantastic to know that they made both you and your wife feel valued and well-informed throughout the process. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase. Thanks again for choosing us!

July 31, 2024

Blake and Cas were amazing. Very pleased with the whole experience. I would definitely buy another vehicle from Blake and Town East Ford. More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Blake and Cas provided you with an amazing experience. It’s fantastic to know that you’re pleased with the service and that you’d consider buying another vehicle from us. We look forward to assisting you in the future!

July 31, 2024

I always had a good experience with town east ford it’s my fourth vehicle that I purchased with this dealer , Luis made the difference with my last purchase he made it so easy, took me trough the steps and More

by ROGELIO84NAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis sandoval
Aug 01, 2024 -

Town East Ford responded

Thank you for your continued loyalty and for sharing your positive experience! We're thrilled to hear that Luis made such a difference in your latest purchase and helped guide you through the process. Your satisfaction is our top priority, and it's great to know you found the right vehicle with ease. We look forward to assisting you with any future needs!

July 31, 2024

The entire staff was very helpful, friendly and kept me informed on status of my vehicle. More

by GRANDMOMMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Aug 01, 2024 -

Town East Ford responded

Thank you for your kind words! We're delighted to hear that our staff made your experience positive and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

July 31, 2024

It was a smooth and easy process, thanks to the guys. I appreciate it. Thank you More

by CHEKIRA.KAYK.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Helbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

We’re glad to hear that you had a smooth and easy experience! Thank you for your kind words and appreciation. If you need anything else, don't hesitate to reach out.

July 31, 2024

Reliable and took care of me without an appt to replace a recall part. Also informed about a new recall and what to look for More

by Vette girl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Alltrop
Aug 01, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're glad we could assist you promptly and keep you informed about the recall. If you have any other questions or need further assistance, feel free to reach out!

July 30, 2024

The entire Town East team was attentive Kevin was very helpful and supportive. I will recommend him to friends. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hudson
Jul 30, 2024 -

Angela responded

I had a great experience.

Aug 01, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Kevin and the entire Town East team provided you with attentive and supportive service. We appreciate your recommendation and look forward to assisting your friends in the future. If you need anything else, feel free to reach out!

July 30, 2024

Poor communication from three different individuals at this dealership. We picked a car, filled out the credit app online to speed up the process and had an appointment confirmed to sign paperwork. After More

by AnKae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jermaine Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sandoval
Aug 01, 2024 -

Town East Ford responded

We apologize for the poor communication you've experienced with our dealership. It’s clear we fell short in providing the service you deserved, and we regret that the situation was handled poorly. Please contact Lance Smith at Jsmith02@vtaig.com so we can address your concerns and work towards a resolution. Your feedback is crucial in helping us improve, and we appreciate the opportunity to make things right.

July 30, 2024

From the moment I pulled up until they finished my vehicle, they made the process very easy. More

by tashiadc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that your experience was smooth and easy from start to finish. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

July 30, 2024

Siempre me atienden muy amablemente siempre quedo agusto con el trato y el trabajo .listo More

by maria_arce72@yohoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

¡Gracias por sus comentarios! Nos complace saber que siempre recibe un servicio amable y se siente cómodo con el trato y el trabajo. Si hay algo más que podamos hacer por usted, háganoslo saber. ¡Esperamos poder atenderlo nuevamente!

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