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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,825 reviews

September 10, 2024

Buying for first car as a family and first time parents! Blake made the process very easy, fast and simple! More

by nancysantos55
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Town East Ford responded

Congratulations on buying your first family car and becoming first-time parents! We’re thrilled to hear that Blake made the process easy, fast, and simple for you. Ensuring a smooth and positive experience for new car buyers is our priority, and we’re delighted that we achieved that for you. Thank you for your kind words, and we wish you many happy journeys in your new car!

September 09, 2024

Service was. 5 star. Advisor 5 star. Glad I did business with town east ford More

by sammycolgrovesr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a 5-star experience with both our service and advisor. Your satisfaction is our top priority, and we're glad to have met your expectations. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

September 09, 2024

No word on my truck and it’s been 3 weeks now. I do not recommend Town East Ford. I had to call to get a loaner. I should’ve been offered one since my truck is a King Ranch. More

by severo_vasquez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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September 09, 2024

The customer service department was very customer friendly and explained what was needed to correct the problem. He corrected my problem and I am happy with their service. More

by GARYFLACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 11, 2024 -

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that our customer service department was able to assist you effectively and address your issue. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have additional questions, please feel free to reach out.

September 09, 2024

Blake was very friendly, kind, patient and informative while I test drove multiple cars to decide on which one I wanted. More

by tecmom3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Blake made your test-driving experience so positive. His friendly and informative approach is exactly what we strive for. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!

September 08, 2024

This was my first car buying experience and everyone at town east ford was very accommodating. Farley was especially helpful during the car buying process. More

by Townsendb141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that your first car buying experience was a positive one and that Farley was especially helpful. It's great to know that our team was accommodating throughout the process. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

September 08, 2024

Josh was professional and getting my Truck service and I THANK YOU I will be back More

by jonhdeere09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Sep 10, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Josh provided you with professional service for your truck. We look forward to welcoming you back in the future. If you need anything else, please don’t hesitate to reach out!

September 08, 2024

Loved the personnel the service was awesome, thank you for doing great work 👍 GOD BLESS More

by rsephus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that you’re pleased with the service. Your positive feedback means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your support!

September 08, 2024

I have been taking my truck to the service department since I had it the service is good but rewards should be better for repeat customer. More

by MBROWN2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Town East Ford responded

Thank you for being a loyal customer and for your positive feedback on our service. We appreciate your suggestion regarding rewards for repeat customers and will take it into consideration as we work to improve our programs. If there's anything specific we can do to enhance your experience, please let us know. We look forward to continuing to serve you!

September 07, 2024

Blake and his whole team really went above and beyond to help us through the process after my car had been totalled out! Couldn't be happier with the service! More

by Howard_s_n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Blake and his team were able to support you through such a challenging time. It's wonderful to know that you’re pleased with the service and the way they went above and beyond. If there’s anything more we can do for you, please don’t hesitate to reach out. Wishing you all the best with your new vehicle!

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