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Town & Country Jeep Chrysler Dodge - Service Center
Levittown, NY
134 Reviews
134 Reviews of Town & Country Jeep Chrysler Dodge - Service Center
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April 13, 2018
Great service I had to bring my vehicle I recently purchased for a mechanical issue. I called my salesperson Chris, he was concerned and arranged for me to have my I had to bring my vehicle I recently purchased for a mechanical issue. I called my salesperson Chris, he was concerned and arranged for me to have my vehicle brought in that day. I was introduced to Jim. He had me in and out in 10 minutes. Great job. More
by Golfer
February 15, 2018
First oil change after purchase Ron is the guy. He helped me a lot with the purchase of my 2016 Jeep Cherokee. He saved me all the hassle and gave me the best deal I could ever ask f Ron is the guy. He helped me a lot with the purchase of my 2016 Jeep Cherokee. He saved me all the hassle and gave me the best deal I could ever ask for. Just recently, I needed to get an oil change, but there has been some issues (part of the deal was free oil change). Gave Ron a text, then boom. He made the calls and a minute later, everything was fixed. Kudos to you, brother! Thanks a lot. Highly recommend this great guy. More
by ktorres
Employees Worked With
Ronald Cordero
February 13, 2018
Frustrated So disappointed with Levittown town and Country Jeep Chrysler Dodge. I just purchased 2 2018 cars. The touch screen, which effects every option in t So disappointed with Levittown town and Country Jeep Chrysler Dodge. I just purchased 2 2018 cars. The touch screen, which effects every option in the car, is malfunctioning. As you drive the screen turns on and off, even when using the back up camera, causing me to almost have an accident with my children in the car. Their customer service is abysmal, they won't even give me a loaner until they solve the problem. When I explained what happen with the back up camera the manager told me that I am ultimately responsible for my driving. What the?!? So frustrating! More
by Erica
Employees Worked With
Delia, Jim Ingrassia
February 01, 2018
great service the car rides great always appreciate you jim from me moms and my baby (jeep summit) my service session was great the last few years of coming here ar the car rides great always appreciate you jim from me moms and my baby (jeep summit) my service session was great the last few years of coming here are great. More
by richardlynch1234
Employees Worked With
Jim Ingrassia
January 07, 2018
Great experience Jim is a patient, friendly and knowledgeable service manager. He is always accommodating and always finds a way to solve any issues efficiently. Tha Jim is a patient, friendly and knowledgeable service manager. He is always accommodating and always finds a way to solve any issues efficiently. Thank you! More
by JS
Employees Worked With
Jim Ingrassia
August 07, 2017
Great dealer I liked the service,Ronald was helpful. He helped me to make the right decision. I recommend to everyone who is looking for a great dealer and best I liked the service,Ronald was helpful. He helped me to make the right decision. I recommend to everyone who is looking for a great dealer and best price , More
by Mike1986
Employees Worked With
Ronald Cordero
July 13, 2017
Fast, Easy, High-Quality Customer Service I recently brought my 2015 Dodge Durango that I leased from TCJCD for a flat tire. Timing was bad as I needed to take my son for a doctor's appointme I recently brought my 2015 Dodge Durango that I leased from TCJCD for a flat tire. Timing was bad as I needed to take my son for a doctor's appointment and needed to have the flat fixed quickly. I had no appointment and arrived at 7am with many customers already being serviced. When it was my turn I was greeted by Jim with a smile and a cheery welcome. Jim immediately got a service tech to take a look at my car and within 45 minutes my flat was fixed and I wasn't charged. Jim is great guy and he should be given special recognition for his customer service skills. I recommend the TCJCD service department highly! Thank you Jim!! More
by twindaddy96
Employees Worked With
Jim Ingrassia
March 14, 2017
Jimmy is the Best Me and My co Worker both have jeeps that we purchased from another dealership. When problem came along the Dealerships were not helpful. I was recomme Me and My co Worker both have jeeps that we purchased from another dealership. When problem came along the Dealerships were not helpful. I was recommended to jimmy and I never looked back. My next car will be from town and country because if the sales is anything like the service i know i wont be let down. Great Customer Service, Very Helpful when in need. Thank You again Jimmy! More
by Moe
Employees Worked With
Jim Ingrassia
February 27, 2017
Superior Service Our minivan ran into some electrical issues between the rear hatch mechanism frying and no longer opening and then a software update making the push b Our minivan ran into some electrical issues between the rear hatch mechanism frying and no longer opening and then a software update making the push button start to fail and almost cause a horrible car accident, the service team took it serious and responded super quickly! We cannot thank Jason Munsey enough for such wonderful care and service. He made sure everything was triple checked and safe to use and we felt relieved that the service team was able to take the car in right away so life didn't miss a beat. We 1000% recommend Jason Munsey and the service team!! More
by CSpahr8
Employees Worked With
Jason Munsey
February 03, 2017
Wonderful Outcome! My son's 2014 Chrysler 300 suddenly had an electrical problem, which involved the radio going black, unadjustable heat, windows, locks, backup camera My son's 2014 Chrysler 300 suddenly had an electrical problem, which involved the radio going black, unadjustable heat, windows, locks, backup camera system and sensory system. We brought it to Town & Country in Levittown. Our Service Consultant was Jim Ingrassia. He took care of my son's car as if it were his kids car, which meant a lot to me. Yes, at many times my son would get frustrated and want his car back immediately (he's only 16 and it's his first car), but I knew as a parent, it had to be fixed and fixed right, no matter how long it took them to figure out the problem. Jim kept us informed, and he kept his promise to figure out what was wrong with the car. Got the car back (and cleaned as a bonus) at no cost to us, my son is beyond thrilled, and I am a happy Town & Country service customer. Jim is a professional, and I would highly recommend using him on your next trip there. More
by Diane Sandler
Employees Worked With
Jim Ingrassia
