Town & Country Ford of Nashville

The folks at Town and Country Ford were very helpful during our recent Mustang purchase. We had trouble at OTHER dealerships in the area with pushy salesmen and questionable tactics. Nathan (our salesm during our recent Mustang purchase. We had trouble at OTHER dealerships in the area with pushy salesmen and questionable tactics. Nathan (our salesman) treated me and my wife with courtesy and respect at all times. We kind of knew what we wanted and Nathan went to great lengths and found it for us. The finance folks were helpful as well. We have been back for service and shopping for another vehicle and have been treated well by the entire staff, every time. More

We bought a new Fusion from Nathan, very nice salesperson and great to work with, also Shelly showed us the sync and other things about our car and web sites, very nice and pleasent. We drove to Madision and great to work with, also Shelly showed us the sync and other things about our car and web sites, very nice and pleasent. We drove to Madision from Clarksville and it was a 50 mile trip that was well worth it! The friendliness and overall experience was well worth the trip.We bought the car using the X-Plan so price was good. We will buy again from here and recommend to friends. More

Ronnie Albright goes above & beyond in kindness. Have worked with Tom before, & he always does a good job...Shelly makes sure you are aware of all the benefits of Sync, & is patient with any and all ques worked with Tom before, & he always does a good job...Shelly makes sure you are aware of all the benefits of Sync, & is patient with any and all questions. More

Nathan was a fantastic salesman. He knew everything about the vehicles, and was very patient with us. We visited Town and Country multiple times and never felt pressured to make a purchase. Nathan ma about the vehicles, and was very patient with us. We visited Town and Country multiple times and never felt pressured to make a purchase. Nathan made sure that everything was taken care of in a quick and easy manner, and we would definitely recommend purchasing a vehicle from Nathan. Mark was also very friendly. Mark was great taking us through our financing, and was very flexible around our schedule. He showed us courtesy throughout the process and made sure that we understood everything and it was all taken care of properly. More

I was referred to Town & Country Ford by a friend. I must say from the initial greeting until I drove off the lot, I was treated with outstanding customer service. Since I went on my lunch hour, Nathan must say from the initial greeting until I drove off the lot, I was treated with outstanding customer service. Since I went on my lunch hour, Nathan went above and beyond by allowing me do most of my paperwork over the phone. The next morning when I went back to finalize things I again was treated with outstanding customer service. This time I not only met with my salesman (Nathan) but also with Ronnie (Internet Sales Manager). They immediately brought the vehicle I was looking at up to the showroom doors, handed me the keys allowed me to play with all gadgets and then we took it for a ride. Upon my arrival back, the finance personnel had already been hard at work, they presented me with their offer and we went from there. Everyone in the building was courteous, they spoke, they smiled, they offered coffee, water, etc. They all went out of their way to make me comfortable. Even other salesmen in the showroom stopped and spoke. They made sure I knew where everything was on the car, how to operate the sync service in my new vehicle. etc. I felt that they were fair with me (concerning my trade). I felt like they went out of their way to get me the best deal possible (rebates etc). They made sure I knew that I had some refunds (GAP/Warranty) coming back to me and made sure I knew where and how to request those funds. The next day I went back to drop off the spare set of keys to my old vehicle and once again I was received with a warm reception, like I was an old friend coming to visit. I have to say that this was probably one of my best buying experiences I have had in many years. I highly recommend this dealership to anyone. More

Amy always goes above and beyond! She is always on the customers side, and sees things from their eyes. She is a true asset to your company and dealership! David has helped me out on many occasion too! customers side, and sees things from their eyes. She is a true asset to your company and dealership! David has helped me out on many occasion too! He is all ways attentive to the customers need and gets the job done. He is honest about everything from estimated wait times to alternative ideas! More

Hugh is great! He is very easy to talk to, straight shooter and will work with the customer! I have purchased two vehicles from Hugh, and He, solely, has made this family a Ford family, and above that shooter and will work with the customer! I have purchased two vehicles from Hugh, and He, solely, has made this family a Ford family, and above that, a Town & Country Ford, family! Thanks for your help, and hard work Hugh! More

All the staff were friendly and the entire experience was a pleasure, including all contact by phone prior to our purchase. The vehicle was exactly as described and we are extremely satisfied. I would hig a pleasure, including all contact by phone prior to our purchase. The vehicle was exactly as described and we are extremely satisfied. I would highly recommed using Jeff Bianchi the General Sales Manager for any transaction or special order. He was charming, attentive and kept us up to date with the progress of our car. The payment and paperwork was quick and easy and the entire experience would have me go back to Town & Country Ford before I would ever go anywhere else. More

Bought a 2010 Focus in late summer of 2010. Salesman did not know the products well at all. Once we agreed upon price and financing terms, I went to the finance office to discover I had been lied to. Then not know the products well at all. Once we agreed upon price and financing terms, I went to the finance office to discover I had been lied to. Then, after being told the car I picked out had sync, was told it did not after the purchase was complete. DO NOT BUY HERE!!! I would drive to another state before I would buy from this dealer again!! More