Town & Country Ford

The overall experience at this dealership was much better than I had ever expected. The other Ford dealerships that I have done business with in the past do not compare to this one. The employees were very h than I had ever expected. The other Ford dealerships that I have done business with in the past do not compare to this one. The employees were very helpful in directing us to the vehicles in our price range, did not try to sell us a vehicle that we could not afford, did not push the extras once we said no, and provided great service when the Pre-Certified checks were done the following week. All in all I feel like we got a very good deal on a quality product. I have suggested and will continue to suggest that Town & Country is the place to go for a purchase. More

I recently traded in my Range Rover Sport and purchased a 2011 Ford F150 - Platinum from Town & Country Ford. The experience from the first test drive to the delivery date was very pleasant, I couldn't find 2011 Ford F150 - Platinum from Town & Country Ford. The experience from the first test drive to the delivery date was very pleasant, I couldn't find one thing to complain about if I had too. Kyle, Carlton and the entire staff at Town & Country were very friendly, very professional and very helpful throughout the process. Despite being a large dealership they made it a point to serve me well and take care of my needs. They are very responsive to my needs and are willing to go the extra mile to insure I am satisfied or that I am comfortable with the information they provide; despite the fact that the purchase is complete. Not only have I been sold on the Ford brand and especially sold on Town & Country, I have recommended Town & Country to several friends and family. What Ford has done to their cars & trucks is amazing and I think everyone should buy one from Town & Country Ford. The F150 drives as well as any SUV or truck I have previously owned and its interior is as nice or nicer. These are definitely not the trucks of yesterday. I look forward to making my next new car/truck purchase from Town & Country and I will continue to recommend them to as many people as possible. I think everyone should shop with Town & Country Ford in Bessemer Alabama. Despite selling the best pickup truck available, it is their personal approach and desire to insure customer satisfaction that completes the deal and makes it worth while. I truly appreciate Kyle & his staff for everything they do. More

Town and Country Ford is well above the average dealership. That is the reason we go back. Gary Shotts is great. The dealership is easy to work with. dealership. That is the reason we go back. Gary Shotts is great. The dealership is easy to work with. More

Kyle listened to what I wanted and responded with several option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not have to work within there guidlines in order to business with Town and Country. I will purchase from Town and Country again. They have an excellant reputation. I have purchased 5 vehicles within 10 years with Kyle and Town and Country. I checked other places and they had the best value for what I was looking for. More

We were looking for a used car and narrowed it down to a few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two p few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two people). Scott Gilbert at Town and Country went out of his way, was responsive, worked hard for our business, and most importantly was honest. In the end, Royal Auto had a car we liked more but the experience with Town and County was very positive and I will strongly recommend working with Scott. I feel bad we did not buy from him but would go back in a heart beat, but we just found a car we liked more at Royal. More

WE WERE LOOKING FOR A USED FORD ESCAPE XLT LIGHT IN COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED DODGE RAM 1500 FROM HIM 2 YEARS AGO AND HAD THE SAME EXPERIENCE. THE NEGOTIATIONS WENT SMOOTH AND HE EXPLAINED EVERYTHING TO US WE REALLY DO APPRECIATE HIS HELP AND WE WOULD NOT HESITATE TO PURCHASE ANOTHER VEHICAL FROM TOWN AND COUNTRY WITH HIM AS A SALES PERSON. WE TOOK THE VEHICLE BACK THE NEXT DAY TO HAVE SOME THINGS TENDED TO HE GOT RIGHT ON IT AND INTRODUCED US TO THE SERVICE PEOPLE BONNIE TOOK CARE OF EVERYTHING AND NOTICED A RECALL ON THE PCM AND WENT AHEAD AND CORRECTED EVERYTHING. THANK YOU LEO & MICHELLE More

I was looking for a new F-150, but was not in a great hurry to buy. A co-worker bought a new F-150 a few months earlier and highly recommended Town and Country Ford and Carlton Dowdell. I met him and let hurry to buy. A co-worker bought a new F-150 a few months earlier and highly recommended Town and Country Ford and Carlton Dowdell. I met him and let him know what I was interested in. He did not waste my time with anything else and located what I wanted very quickly. The negotiations went smooth and the closing of the deal was within my expectations. I will recommend Town and Country and Carlton to all my friends in Tuscaloosa. I am not at all pleased with the local dealership in Tuscaloosa. Having previous dealings with them, I did not even look at what they had to offer. More

After frustration with other Ford Dealers in the area we were able to finally get the car we wanted at a reasonable price. The service was excellent, we were able to complete most of the work over the phon were able to finally get the car we wanted at a reasonable price. The service was excellent, we were able to complete most of the work over the phone. When we arrived at the showroom on a very tight schedule the car was ready and the staffs process to move you through quickly was greatly appreciated. This is the second vehicle we have purchased with Town and Country. More