Town & Country Ford
Bessemer, AL
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EXCELLANT CUSTOMER SERVICE I have used L'Metric for several years now and wouldn't go anywhere else. I even worked for another local Ford dealership but returned to L'Metric to I have used L'Metric for several years now and wouldn't go anywhere else. I even worked for another local Ford dealership but returned to L'Metric to buy a Expedition from. He is always checking on us to see how we are doing. Not only have we built a relationship as buyer/seller but as friends as well. We have bought 5 vehicles from him over last few years. My mother and mother-n-law use him as well. He supports my kids school ball teams. Town and Country Ford and L'Metric will always be my goto salesman and dealership. We only drive FORDS! More
Forever a faithful client! L'Metric has sold me two Ford vehicles. He is a wonderful salesman who puts his clients needs first. He made my car buying experiences very pleasant. L'Metric has sold me two Ford vehicles. He is a wonderful salesman who puts his clients needs first. He made my car buying experiences very pleasant. He will forever be my salesman. More
A very professional experience! We were looking for the best car for our money. We took our time and looked around. The team at Town and Country did not apply any pressure. They a We were looking for the best car for our money. We took our time and looked around. The team at Town and Country did not apply any pressure. They answered every question that we had and they provided us with all the information that they had at their disposal. It was a great experience and I will recommend them to others. This is my 3rd purchase from them. More
Awesome Customer Service Ryan did a great job at assisting me a buying a new car, when I found the car of my dreams online it was more than 2 hours away; however when Ryan fou Ryan did a great job at assisting me a buying a new car, when I found the car of my dreams online it was more than 2 hours away; however when Ryan found out that I had had back surgery and wasn't able to drive to his dealership and get it he offered to bring it to complete the sale on the weekend.I was sold as soon as he offered to bring it to me and made the deal within the next 48 hours. To him I am forever grateful and would love the opportunity to do business with him again. More
Excellent Customer Service. Knowledgeable, friendly, and very patient are just a few words to describe L'Metric. From the time I walked on the lot to today L'Metric has be so he Knowledgeable, friendly, and very patient are just a few words to describe L'Metric. From the time I walked on the lot to today L'Metric has be so helpful. Any questions or concerns I have had he has addressed promptly. This is the first time I have enjoyed buying a new car and it is all due to L'Metric and the folks and Town and Country. Thank you. More
Outstanding Sales Experience Jerome Edwards was an outstanding sales professional. He provided all the guidance and support needed to complete the sale but was never pushy or ove Jerome Edwards was an outstanding sales professional. He provided all the guidance and support needed to complete the sale but was never pushy or overbearing. His knowledge of his product, in this case a 2012 Ford Mustang, was superior and after the sale was completed, Jerome sat with me and tied my phone into the car's system and explained all of the "bells and whistles" found in it (and, there were many). After Jerome had gotten the paperwork as far as he could, he set me up with Willie Griggs who is another professional at Town & Country Ford. Willie processed our loan and purchase paperwork in short order while keeping a myriad of forms straight and in the proper stack and order. Overall, if car buying is ever a great experience, this was it. I highly recommend the guys who worked with me to make this sale happen and I have full confidence that Jerome will be with me throughout my Mustang ownership experience. More
A review for an excellent salesman. It was a most excellent experience as always. I have purchased several vehicles from Jerome Edwards. He is a fantastic salesman. He's a great guy,frie It was a most excellent experience as always. I have purchased several vehicles from Jerome Edwards. He is a fantastic salesman. He's a great guy,friendly , knowledgable , articulate, humorous, just an all around nice guy and an asset to town and country ford in my opinion. More
AWESOME EXPERIENCE THIS WAS A VERY RELAXING EXPERIENCE, I WAS EXTREMELY SATISFY WITH CUSTOMER SERVICE, DURING AND AFTER MY PURCHASE. JEROME EDWARDS IS VERY GOOD ASSET TO THIS WAS A VERY RELAXING EXPERIENCE, I WAS EXTREMELY SATISFY WITH CUSTOMER SERVICE, DURING AND AFTER MY PURCHASE. JEROME EDWARDS IS VERY GOOD ASSET TO YOUR COMPANY, I LOOK FORWARD TO RECOMMENDING YOUR DEALERSHIP TO ANYMORE, FOR THE BEST CUSTOMER SERVICE EVER. GREAT JOB "JEROME EDWARDS, & WILLIE GRIGGS MAY GOD CONTINUE TO TAKE YOU BOTH HIGHER!!!!! THEY BOTH WAS AWESOME, GREAT JOB, STILL SMILING........ More
A Great Blessing When I walked into Town & Country I didn't quite know what to expect. I was met at the door be a gentleman who didn't even invite me inside to have a When I walked into Town & Country I didn't quite know what to expect. I was met at the door be a gentleman who didn't even invite me inside to have a seat. This began to leave a sour taste in my mouth for this location & doubt their customer service. Then Michelle Pope came to greet me and it all turned around. She was very hospitable and helpful. Her customer service was Excellent. I would send everyone I know is in the market for a vehicle or just thinking about one to her. She really showed that she had a heart for the customer. THANK YOU MICHELLE!!!!!!! For loving what you do and doing it so well. More
By his grace It's great to know there is quality customer service still around. This is my second purchase from Michelle Pope and she gets the job done EVERYTIME.. It's great to know there is quality customer service still around. This is my second purchase from Michelle Pope and she gets the job done EVERYTIME.... More