Town & Country Ford

ReviewsProfile & SettingsEvansville Ford LLCMay 27, Reviews Profile & Settings Evansville Ford LLC May 27, 2020 Josh "Do not by here! Salesman sold me lies to make a sale...." Do not by here! Reviews Profile & Settings Evansville Ford LLC May 27, 2020 Josh "Do not by here! Salesman sold me lies to make a sale...." Do not by here! Salesman sold me lies to make a sale. Told them I needed a great reliable vehicle with best warranty due to long work highway commute mileage and I was moving. Salesman said they had great lifetime warranty not to worry as long as I didn't transfer title I was good I asked salesman- hey you know im moving so will you guys work with that dealership where I'll be living at if I make a purchase here, the answer was of course. Needless to say now I have an issue and they will not help. 2017 f150 with 170k miles failure. Loaded vehicle. $$$ Repair cost not extremely terrible, point is lack of trust that they are not doing what they promised. Therefore a lie from the dealerships salesman, the poor judgment call and leadership from the phone call of the floor manager from this dealership I will never buy from Ford again and will recommend fam and friends seek competitors. Was my third ford at full price. This is the only negative review I have ever written online so take that as caution and do not shop here. Visit another dealership. Find someone honest. Good luck. Employees Worked With T-All Reason for Visit Sales (New) Customer Service Quality of Work Friendliness Pricing Overall Experience Recommended No DELETE REVIEWEDIT REVIEW U.S. | Canada About Us Careers Contact Us For Dealers Help Center Privacy Policy Terms of Use California Privacy Notice Community Guidelines FAQ Sitemap © 2020 DR MEDIA HOLDINGS, LLC More

Super nice salesmans and very hard workers I had a awesome experience had awesome people working with me to get the truck I've always wanted so thank you Nicco and Mike Smith couldn't be happie I had a awesome experience had awesome people working with me to get the truck I've always wanted so thank you Nicco and Mike Smith couldn't be happier with my new truck! More

Service above the norm! We took our F250 in to have the Bluetooth repaired, Jan was our service rep and stayed with us the whole way to make sure all repairs were completed. We took our F250 in to have the Bluetooth repaired, Jan was our service rep and stayed with us the whole way to make sure all repairs were completed. He was Great! The part was ordered and arrived early even though it was the holidays, Town and Country is definitely a dealership that cares about you even after the purchase. Jan was the best. More

Diesel Shop Town & Country ford has the best diesel Shop for RV's The manager sure is knowledgeable about what to do to rv and how to keep them running at peak pe Town & Country ford has the best diesel Shop for RV's The manager sure is knowledgeable about what to do to rv and how to keep them running at peak performance. You can trust this team. More

2017 Ford Flex The customer support experience we had was excellent. We had a few flops in the ordering of our vehicle but they made everything correct. They went ab The customer support experience we had was excellent. We had a few flops in the ordering of our vehicle but they made everything correct. They went above and beyond to make sure we were fully satisfied with our purchase after the mix-ups we experienced. This will not deter my husband and I from purchasing another vehicle through the Evansville dealership. More

The experience was great!! I just purchased a new 2017 F-250 I just bought a new 2017 F-250 Super Duty from Town and Country and they were great to work with on my new truck. Brian Garcia was a pleasure to deal I just bought a new 2017 F-250 Super Duty from Town and Country and they were great to work with on my new truck. Brian Garcia was a pleasure to deal with he's #1 in my book! Thanks Town and Country!! I would defiantly buy from them again. More

Great service department I have delt with Town &Country Ford for several years. I am very satisfied with their service department. I even take my Lexus to them now that the wa I have delt with Town &Country Ford for several years. I am very satisfied with their service department. I even take my Lexus to them now that the warranty has expired. More

Bought a new Ford Escape . We went to Town and Country and with the salesman JaBari McGee based upon the recommendations of some good friends. It was a good experience. We . We went to Town and Country and with the salesman JaBari McGee based upon the recommendations of some good friends. It was a good experience. We also found Jabari super helpful. Plus the lifetime power train warranty is pretty amazing. I've don't know any other dealers who offer this sort of warranty. More

Worst Experience of My Life! My family has bought a few cars from here, however I have had multiple horrendous experiences at this dealership so I wanted to post a review to save My family has bought a few cars from here, however I have had multiple horrendous experiences at this dealership so I wanted to post a review to save someone else from the same fate. The first time I went in to look at Fords, I asked for a specific salesman who was obviously busy with another customer. Instead of having some decency and saying "Hey, I'd love to show you some cars could you come back in an hour?" he left me sitting in their lobby for over an hour. Obviously I left, and had managers chasing my car begging me to stay and saying he'd just be "one more minute". I left that day and for some reason I was an absolute idiot and came back again. When I came back again, I actually had a good experience with the salesman (Matt Hatcher) and I ended up buying a used 2014 Ford Focus. That was when the huge issues started. The financing guy Mr. Oldham lied to my face and said I could purchase an extended warranty that would even cover tires. Well, I had a blown tire on the side of the road and no matter how many times I called the VERY rude receptionist let me know that she had left him my message and he would get back with me. My warranty does not and never did include tires, and Mr. Oldham never found the time to return my call. In addition to that, the car has had an issue with the battery and it's connection to the car's computer since almost the day after I bought it. I continued to take my car in every time I had an issue to the shop, where they would tell me every time that they did a diagnostic check and it came back saying my car was completely fine. My car was obviously not completely fine, and I think if they even bothered to take two seconds to look under the hood, they would've been able to see that. I attached two videos to this review so you can see the car that is "completely fine". Now, I moved away from Evansville so my Focus is sitting completely dead at the Ford dealership in the town I live in now. I'm relying on their kindness, and the extended warranty through a third party (NOT through Ford), and hoping that they can finally figure out what's wrong with this car. I will never buy another Ford, and I wouldn't even THINK about buying a car from Town and Country. Save yourself the trouble, and drive a little bit away from Evansville to look at Fords at a dealership where they know how to answer the phone and have just a shred of human decency. Screwing someone over to make your goals and get your commission check is a horrible way to run a business. More

Tired of run around The whole experience was awful: felt like it was all lies and they took advantage of me. Come to find out they sold me a vehicle knowing it was wrec The whole experience was awful: felt like it was all lies and they took advantage of me. Come to find out they sold me a vehicle knowing it was wrecked and did not disclose it to me even tho I asked multiple times. I was told it was just an awesome sturdy vehicle. Lies and more lies More