Towbin Kia
Henderson, NV
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beautiful care experience went in to look at a kia soul, they had a nice selection of all models and tried there best to get me the best deal possible and lowest price, I ended went in to look at a kia soul, they had a nice selection of all models and tried there best to get me the best deal possible and lowest price, I ended up driving a 2014 home the next day, best experience of all three local kia dealers. More
Best customer service, best price and selection! Courtesy Imports is the best! After spending weeks searching for the right car in Kingman, AZ we decided to head to Henderson and look at Kias, we met Courtesy Imports is the best! After spending weeks searching for the right car in Kingman, AZ we decided to head to Henderson and look at Kias, we met Robert Carter, who understood our needs immediately, in a matter of minutes we had the perfect vehicle and were in negotiations. They worked with us and we were able to agree on a price and before you know it we were on the road! After driving my 2014 Kia Sorento for a few weeks I am still loving it, I highly recommend not only this model but Courtesy Imports, Robert Carter and their friendly helpful staff, for all your automobile needs! More
Leasing Kia Optima and everyone was great to deal with I highly recommend Courtesy Imports. Everyone I met was friendly and professional. Management and staff were knowledgeable and worked their tails off I highly recommend Courtesy Imports. Everyone I met was friendly and professional. Management and staff were knowledgeable and worked their tails off to get me the car I wanted at the price point I needed. I took up a lot of their time, but no one ever complained. An all-around good experience. Thank you, Kem, Sergio & Ralph! More
I have KIA RIO that I am leasing. There is only Mazda to select. My experience with Dave Smith and Kia was outstanding. I would and have recommend Courtesy to my friends. Thank You Dave for a great job. select. My experience with Dave Smith and Kia was outstanding. I would and have recommend Courtesy to my friends. Thank You Dave for a great job. Lew Brown More
I gave the rating that I did because we are loyal customers of Kia Courtesy. They have always treated us with respect and helped us get the car we needed every time. We love the 3 kias we have had. customers of Kia Courtesy. They have always treated us with respect and helped us get the car we needed every time. We love the 3 kias we have had. We first purchased a Kia Amanti, 2004, then leased the Optima 2011 and because that lease was up soon, we came back and leased a 2014 Optima again. They are wonderful cars and Courtesy is a wonderful dealership. Our salesman Robert was fantastic. He was very knowledgeable about the cars we were looking at and very courteous, friendly and extremely helpful. Thanks to Robert and Courtesy, the experience we had was pleasant and we love our new car. We will be back in 3 years when this lease is up. More
Great service. Recently purchased a car. Highly recommend this place and Jesse Quintero. This is actually our second Mazda and decided to go to this specific location because of the service :) this place and Jesse Quintero. This is actually our second Mazda and decided to go to this specific location because of the service :) More
5++ Stars ALL the way....from the min we pulled into the lot!! After shopping at many other lots and facing numerous rude salesman and dishonest dealership, it was refreshing to shop at a dealership were e lot!! After shopping at many other lots and facing numerous rude salesman and dishonest dealership, it was refreshing to shop at a dealership were everyone was ever so professional and informative. There is a REASON there name is Courtesy!!! From our Salesman Steve, to our wonderful finance guru Ralph, to the wonderful Car Porter ( who went the extra mile to make my car all shinny and pretty before we left) to even the General Manager Kem we felt comfortable and at ease. NO pressures, no hidden agends!! They ALL were Honest, Respectful, and straight shooters!! Easiest car buying experience I have ever had and promise me I don't like salesman, don't have time or energy for their games or stories. This dealership Knocked it Out of the Park!! I never in a million years would think I would be writing such a Sparkling review esp for a car dealership!!! Take my advice...save your time going to other dealerships...cuz not only did they treat us like Royalty....they gave me Smoking deal on a brand new car....no lease ....all mine :) Thank you to one Amazing Dealership...you have a great 'Team" of employees over there that make people like us Smile !!! Thank You " Courtesy" and I am Proud to be part of Your Family now...now I have to go...I have this Hot lil Mazada 3 that is waiting for a nice cruise around town......Zoom...Zoom!!! More
I hate dealing with car dealerships just as much as the next person... I have bought 14 cars in my life and before I came here i spent 5 hours at Towbin Dodge with them pushing me into a car I DIDNT WANT! next person... I have bought 14 cars in my life and before I came here i spent 5 hours at Towbin Dodge with them pushing me into a car I DIDNT WANT! I declined the deal at Towbin Dodge and i went down the street to Courtesy Imports... and for the FIRST TIME in my life i felt like i got a really great deal! My salesman Dave Smith and sales Manager Kem Lester were nothing but nice, respectful, and understanding of my situation. They got me into a great car that I love and that was super affordable!! I was in a really bad spot with my other car that I could not afford anymore and had been contemplating a voluntary repo. Man am I glad I came here! They got me into a great situation to save money which will allow me to get back on track financially. I can not stress enough how great the customer service was here, and the over all atmosphere was great! Great cars, great service, and great deals... makes me a happy customer. I WILL DEFINITELY BUY MY NEXT VEHICLE AT COURTESY IMPORTS! More
My car broke down in the middle of the dessert in the state line between CA and NV. Courtesy Imports helped me get in touch with KIA roadside assistance so that I could get my vehicle to their dealer. My state line between CA and NV. Courtesy Imports helped me get in touch with KIA roadside assistance so that I could get my vehicle to their dealer. My car arrived at their shop on Saturday near closing time, the service I got from the employees was very friendly and they kept me updated on what was going on with my car. The car needed a NEW TRANSMISSION. They gave me a LOANER VEHICLE for the time that my car was in the shop. They got the transmission in on Tuesday morning and on Tuesday afternoon my car was properly fixed. I totally recommend this dealer to anybody that wants to get exceptional service. They fixed my car properly and fast so that I could come back home to Minnesota in time to not miss the report date on my military orders. THANK YOU COURTESY IMPORTS!!! More
My recommendation is to NOT buy from this dealership. I purchased a 2012 Kia Soul from Courtesy in May. The salesperson steered me towards a model that he said was "$19,000 and change." I signed a contr purchased a 2012 Kia Soul from Courtesy in May. The salesperson steered me towards a model that he said was "$19,000 and change." I signed a contract with what I thought was a purchase price of $19,995.00. Some parts of the contract were blank, and when I questioned this, the financial officer inferred this was normal in Nevada. Being new to Nevada, I was an idiot and signed it. Later that evening when I went to file the paperwork they gave me, I found that the contract was missing from the envelope. I tried numerous times to get a copy of the contract between May and June. Each time, I was promised that it would be mailed. Once, I went to the dealership to try to get it, and I was told Finance was closed (I don't believe it was looking at the posted hours on their webpage). Finally, I called Kia Financing and asked them for a copy of the contract since the dealership wouldn't give it to me. Kia sent me a copy immediately (really,, not so hard to do). When I looked at the contract, the purchase amount showed $22.995.00 which is $3000.00 higher than I expected to pay and is $3000.00 than the web fair price for the model and options I chose. I accused the the dealership of fraud, but they repeatedly told me that I signed the contract at that price. I don't believe that I did. When I asked why would I purchase a car for $3000.00 more than I was willing to pay, they explained that they can charge as much as they want to for a car (or $3000.00 higher than the sticker price). Bottom line is that I bought a car for much more than the Blue Book price and while this dealership claims they did not intend to mislead or defraud, if it looks, walks and quacks like a duck, it may just be a duck. 1. I should not have been asked to sign an incomplete contract; 2. I should have left the dealership with a signed copy of the contract (should have been in the envelope they gave me); 3. the contract should have been given to me immediately thereafter when I requested it. I always enjoyed taking my prior car to Courtesy's service department and felt I received great service and fair treatment there. However, I can no longer set foot inside any part of this dealership after my experience with the sales department. If you have had a bad experience with sales and feel that you have been wronged, please contact the Las Vegas BBB and if you feel that the sales department has violated ethical or legal codes, you can file a complaint with DMV Compliance Enforcement. More