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Towbin Kia

Henderson, NV

3.9
2,253 Reviews

260B N Gibson Rd

Henderson, NV

89014

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Showing 2,253 reviews

August 01, 2021

Joe was so incredibly helpful throughout my service and the process. He went above and beyond to make sure I was informed on each step with repairing my vehicle. More

by JASMINEMARYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
August 01, 2021

Thank you you did an awesome job super fast and worked out great and a 25 word minimum is really dumb I should have to write 25 words More

by dmkinlv1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore , Ed Rocawich, Joe Defalco, Bobby Doyle
August 01, 2021

Joe defalco's is the best customer service specialist I've seen in years and your service department is excellent. Excellent job by all involved. More

by Gweirh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
August 01, 2021

I was told it was a 2 hour wait that day which was weird but i guess that day ya’ll were busy and short workers possibly. However, my advisor Joe De Falco had approached me with my paperworks an hour and a More

by m_verzosa0143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
August 01, 2021

Ed has excellent customer service skills. He always makes sure I'm totally satisfied with the work done. I trust what Ed suggests when it comes to my car. More

by jacksomx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco
August 01, 2021

It is easy to make an appointment, everyone is courteous, the location is convenient and the work is done timely. Joe is my favorite service technician. More

by jonesba3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
July 31, 2021

Was clean & had plenty of seats! Rick understood I didn't want to be pressured, was very nice. Paid cash so no experience w financial More

by Nancychiofolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick salesperson, said he just moved from Texas
July 31, 2021

I love my new car, and it was well worth the wait. Joe, the manager, worked hard on all my requests and Uri was very patient with me as he set up and taught me how to use all the functions and gadgets. More

by jsavoynv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Uri
July 31, 2021

The service department and cashiers was excellent very informative on the process kept in touch with everything and parts being installed I would recommend this service to everyone More

by kahekilivincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier chic she was awesome as well , Ed Rocawich
July 31, 2021

Bad service, wouldn’t do this dealer again, had to wait for a week for vehicle, love my car, just not dealer. Only help is they’re reimbursing my tags More

by JAMESWARNES147
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Taylor
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