Towbin Kia
Henderson, NV
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Everything went well. I showed up and although was told on the phone it wouldn't be able to be finished for days, my advisor got it done in less than 2 hours. on the phone it wouldn't be able to be finished for days, my advisor got it done in less than 2 hours. More
Service dept. Was fast and efficient very knowledgeable really nice considerate of my time I would come back for sure and I would tell my friends really nice considerate of my time I would come back for sure and I would tell my friends More
Joe was so incredibly helpful throughout my service and the process. He went above and beyond to make sure I was informed on each step with repairing my vehicle. the process. He went above and beyond to make sure I was informed on each step with repairing my vehicle. More
Thank you you did an awesome job super fast and worked out great and a 25 word minimum is really dumb I should have to write 25 words out great and a 25 word minimum is really dumb I should have to write 25 words More
Joe defalco's is the best customer service specialist I've seen in years and your service department is excellent. Excellent job by all involved. I've seen in years and your service department is excellent. Excellent job by all involved. More
I was told it was a 2 hour wait that day which was weird but i guess that day ya’ll were busy and short workers possibly. However, my advisor Joe De Falco had approached me with my paperworks an hour and a but i guess that day ya’ll were busy and short workers possibly. However, my advisor Joe De Falco had approached me with my paperworks an hour and a half later stating that i was hood to go everything my car was great. Love servicing my car with Kia..Always prompt and on time..Great customer service.. More
Ed has excellent customer service skills. He always makes sure I'm totally satisfied with the work done. I trust what Ed suggests when it comes to my car. sure I'm totally satisfied with the work done. I trust what Ed suggests when it comes to my car. More
It is easy to make an appointment, everyone is courteous, the location is convenient and the work is done timely. Joe is my favorite service technician. the location is convenient and the work is done timely. Joe is my favorite service technician. More
Was clean & had plenty of seats! Rick understood I didn't want to be pressured, was very nice. Paid cash so no experience w financial want to be pressured, was very nice. Paid cash so no experience w financial More
I love my new car, and it was well worth the wait. Joe, the manager, worked hard on all my requests and Uri was very patient with me as he set up and taught me how to use all the functions and gadgets. the manager, worked hard on all my requests and Uri was very patient with me as he set up and taught me how to use all the functions and gadgets. More