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Towbin Kia

Henderson, NV

3.9
2,253 Reviews

260B N Gibson Rd

Henderson, NV

89014

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Showing 2,253 reviews

August 03, 2021

I’ve bought my last two Souls there, Joe is my service man…ALWAYS! I told him if he leaves I will leave & follow him! He’s so informed, quick, nice (super nice) and always happy!!! More

by MSPURPLE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
August 03, 2021

Service manager addressed my concerns with the wheel alignment at no additional cost. Courtesy shuttle was handy. Would have preferred to have the service performed quicker and not have my car availabl More

by tjl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
August 02, 2021

Very transactional. They're busy and use it as an excuse for slow, gruff, indifferent service constantly. I won't be returning. There are many other choices for Kia service in town. More

by DenverBrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Defalco
August 02, 2021

Very amazing customer service in every department! They treat you like family. I will be purchasing cars from Towbin Kia in the future. Very happy experience with them. More

by heatherac06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
August 01, 2021

Service dept. Was fast and efficient very knowledgeable really nice considerate of my time I would come back for sure and I would tell my friends More

by VERYKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
August 01, 2021

I was so please with Brittany M she was knowledgeable kind and efficient. I would Recommend my friends and family to come here again it was excellent customer service. More

by CHEYENNEMARCELLE1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mendez
August 01, 2021

We went to Towbin to buy out our lease. It was a great, no pressure experience. Another dealer kept trying to talk us out of our purchase which was not appreciated. Towbin made it easy and pleasant More

by Ilvlv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Quintero
August 01, 2021

The dealership was clean, all the employees were super helpful. Had a great car buying experience at Towbin Kia and I will definitely recommend this place to anyone I know looking for a new ride. More

by Jordandaku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lechuga
August 01, 2021

Ed Rocawich was great! He called when he said he would, and was always pleasant and professional. Plus the service department completed the job 2 weeks ahead of schedule. In addition, Kia replaced my car More

by Trish Vanchieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich
August 01, 2021

Everything went well. I showed up and although was told on the phone it wouldn't be able to be finished for days, my advisor got it done in less than 2 hours. More

by KEVINBISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich
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