Towbin Kia
Henderson, NV
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I’ve bought my last two Souls there, Joe is my service man…ALWAYS! I told him if he leaves I will leave & follow him! He’s so informed, quick, nice (super nice) and always happy!!! man…ALWAYS! I told him if he leaves I will leave & follow him! He’s so informed, quick, nice (super nice) and always happy!!! More
Service manager addressed my concerns with the wheel alignment at no additional cost. Courtesy shuttle was handy. Would have preferred to have the service performed quicker and not have my car availabl alignment at no additional cost. Courtesy shuttle was handy. Would have preferred to have the service performed quicker and not have my car available for the full day. More
Very transactional. They're busy and use it as an excuse for slow, gruff, indifferent service constantly. I won't be returning. There are many other choices for Kia service in town. for slow, gruff, indifferent service constantly. I won't be returning. There are many other choices for Kia service in town. More
Very amazing customer service in every department! They treat you like family. I will be purchasing cars from Towbin Kia in the future. Very happy experience with them. treat you like family. I will be purchasing cars from Towbin Kia in the future. Very happy experience with them. More
Service dept. Was fast and efficient very knowledgeable really nice considerate of my time I would come back for sure and I would tell my friends really nice considerate of my time I would come back for sure and I would tell my friends More
I was so please with Brittany M she was knowledgeable kind and efficient. I would Recommend my friends and family to come here again it was excellent customer service. kind and efficient. I would Recommend my friends and family to come here again it was excellent customer service. More
We went to Towbin to buy out our lease. It was a great, no pressure experience. Another dealer kept trying to talk us out of our purchase which was not appreciated. Towbin made it easy and pleasant no pressure experience. Another dealer kept trying to talk us out of our purchase which was not appreciated. Towbin made it easy and pleasant More
The dealership was clean, all the employees were super helpful. Had a great car buying experience at Towbin Kia and I will definitely recommend this place to anyone I know looking for a new ride. helpful. Had a great car buying experience at Towbin Kia and I will definitely recommend this place to anyone I know looking for a new ride. More
Ed Rocawich was great! He called when he said he would, and was always pleasant and professional. Plus the service department completed the job 2 weeks ahead of schedule. In addition, Kia replaced my car and was always pleasant and professional. Plus the service department completed the job 2 weeks ahead of schedule. In addition, Kia replaced my car’s engine at no charge to me which I appreciate beyond words. I’ve been to the Kia service department on Sahara and they were disorganized and Inept. I will gladly drive the extra distance to get my car serviced by Towbin. Thank you!!! More
Everything went well. I showed up and although was told on the phone it wouldn't be able to be finished for days, my advisor got it done in less than 2 hours. on the phone it wouldn't be able to be finished for days, my advisor got it done in less than 2 hours. More