Toothman Ford - Service Center
Grafton, WV

39 Reviews of Toothman Ford - Service Center
They listen to the problem I was having Took time can come up with an a solution I could afford and the salesman came over and talked while I was waiting in and out in less than an hour Took time can come up with an a solution I could afford and the salesman came over and talked while I was waiting in and out in less than an hour More
Toothman Ford goes above and beyond Toothman Ford is where my wife and I bought our first car. Whether we go in for an oil change or need our Focus serviced for a part, Brent and Josh a Toothman Ford is where my wife and I bought our first car. Whether we go in for an oil change or need our Focus serviced for a part, Brent and Josh and the whole service team treat us with respect and kindness. We have referred family and friends to Toothman and they are just as happy with their experiences with their Ford and the service team. The tv lounge is very comfortable while you wait on service and the complimentary coffee is always fresh. My wife and I are looking into getting a new Ford and it will be from Toothman. Thanks again to Brent, Josh, and the whole Toothman team for all you do! More
Excellent Service Adam & Brent consistently provide excellent service as well as go out of their way to make sure I am satisfied with that service. Thank you Toothman F Adam & Brent consistently provide excellent service as well as go out of their way to make sure I am satisfied with that service. Thank you Toothman Ford Service department!!! More
Great Service!!! I have been using Toothman Ford as my car dealer for over 20 years. They have consistently gone above and beyond whether it was in arranging financin I have been using Toothman Ford as my car dealer for over 20 years. They have consistently gone above and beyond whether it was in arranging financing or providing service on my vehicles. The staff is always friendly, they always explain everything clearly, and always ask what more they can do to make your experience better. I wish you could find this 5 star customer service with every business I deal with. I will always highly recommend Toothman Ford. More
Toothman Ford Has My Back June 13, 2017 I had my Ford Fusion serviced at Toothman Ford today for "The Works" (oil change, tire rotation, multipoint inspection) and am very g June 13, 2017 I had my Ford Fusion serviced at Toothman Ford today for "The Works" (oil change, tire rotation, multipoint inspection) and am very glad I did! It turns out that my battery needed replaced - which was helpful to know because I travel a lot and that battery replacement may have saved me from an unpleasant road experience in the future. I had another pleasant surprise when they told me they had an inner door handle replacement part in stock for my driver's door and could replace it today as well. Adam, Brent, and Josh are professional, yet personable. They inform you about needed repair work without high pressure sales tactics and let YOU decide what to repair and when. Justin S. sold us a new Ford Escape last September and always interacts with me whenever I visit the showroom. Their "people" skills are what keeps me, my wife, and family members coming back to Toothman Ford in Grafton. More
The very best service Toothman Ford and Tyler Stevens took great care of me during the sale, but they don't stop their. They have taken the very best care of both of our c Toothman Ford and Tyler Stevens took great care of me during the sale, but they don't stop their. They have taken the very best care of both of our cars after the sale as well. Anytime I have needed parts or service, they have ensured that I was able to get what I needed quickly. Their mechanics are second none, and Brent Summers always makes sure that the customer is well taken care of! More
Top rate service from JR and staff! Staff is friendly and attentive to automotive wishes and needs. They have a nice selection of vehicles to choose from, a c service from JR and staff! Staff is friendly and attentive to automotive wishes and needs. They have a nice selection of vehicles to choose from, a clean and comfortable shopping atmosphere and competitive pricing. We have bought several vehicles at Toothman Ford and have always been satisfied with our experience. More
Excellent dealer, Outstanding Staff and Top Notch service. I am on my second vehicle purchase from Toothman Ford. They have been extremely helpful with my out of the norm service requests and mods. By far, the I am on my second vehicle purchase from Toothman Ford. They have been extremely helpful with my out of the norm service requests and mods. By far, the best deal I have dealt with. Could not recommended them enough. Truth be told, they have switched me from a diehard GM guy to a Ford fan. Keep up the great work Gentlemen, I'm sure I will be in the market again soon. More
Treated like family! I have been going to Toothman Ford for 7 years now. Except for an out-of-state emergency, they have taken care of my car for everything. I truly fee I have been going to Toothman Ford for 7 years now. Except for an out-of-state emergency, they have taken care of my car for everything. I truly feel like I can trust them, which is saying a lot for a car dealership! I cannot recommend them enough! The service department is outstanding! More
Amazing place to shop for vehicles!!!!! Justin Sisler helped me pick out a vehicle. He is very nice and will help you with anything you need. I would recommend this place to everyone and any Justin Sisler helped me pick out a vehicle. He is very nice and will help you with anything you need. I would recommend this place to everyone and anyone who is in need of a vehicle. I will most definitely be buying other vehicles in the future from Toothmen Ford. More