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Toothman Ford
Grafton, WV
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 938 reviews
Great timely service Always friendly, accommodating and convenient location. Whenever I called for service phone calls answered promptly. They always try to work around my Always friendly, accommodating and convenient location. Whenever I called for service phone calls answered promptly. They always try to work around my schedule. My husband was terminally ill and I did not have transportation to and from shop. Service department always gave me a ride home and picked me up while vehicle was in the shop. Thank you! More
Amazingly friendly service They are teuly amazing at trying to get you into your new car! Sales staff is super friendly, upfront, and fo above and beyond for each customer! They are teuly amazing at trying to get you into your new car! Sales staff is super friendly, upfront, and fo above and beyond for each customer! More
Disappointed Recently had a scheduled service and inspection. When I arrived I was told they didnt have me on their schedule even though I had set appointment 3 we Recently had a scheduled service and inspection. When I arrived I was told they didnt have me on their schedule even though I had set appointment 3 weeks in advance. They squeezed me in to do my inspection and oil change plus tire rotation. After leaving I noticed they didnt put a new sticker for my next oil change. Later (this is my wifes car) she noticed no washer fluid. So basically we're not even sure they did the oil change as no sticker and no fluid levels capped off. The service center is too small and over booked. Had always been satisfied previously however this experience has me rethinking if I should find another dealer. More
Awesome deal Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payme Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payment he made sure we was satisfied and treated us very nice! More
Great Nice salesman and people. Very friendly and helpful. Clean and inviting environment. Would come back to look for next vehicle. Overall good experience Nice salesman and people. Very friendly and helpful. Clean and inviting environment. Would come back to look for next vehicle. Overall good experience and easy to deal with. More
Help with no help Requested info over the computer. Someone called me in minutes. Explained my situation and went online to design a deal. Was informed it would take al Requested info over the computer. Someone called me in minutes. Explained my situation and went online to design a deal. Was informed it would take all weekend and someone would contact me on Monday. Someone contacted me Monday ONLY asking for me to come in.. ok but I asked if they reviews my info and the last didn’t. So I informed I wouldn’t drive an hour without some type of knowing if they ran it to make sure I got approved first before wasting my time and theirs for an hour ONE way to see a car I may not get if they can’t help me. They ran a HARD hit on my credit. Got the notification at 1 pm. It’s not almost 5 and haven’t herd from them. “All reps are “busy” yet no busy enough to call me back. Horrible customer service. “Sales manager will call you back” yet 4 hours later nothing. “Guaranteed credit approval” my a**. Why can’t you contact people back? I’ve read a lot of reviews and decided to give you the chance. More
Horrible Purchased a new used vehicle and they state that the tires are perfectly fine however i was stopped by local LE and well they stated other wise explai Purchased a new used vehicle and they state that the tires are perfectly fine however i was stopped by local LE and well they stated other wise explained to employees and they stated yet again tires are fine sorry not doing anything to help you. Will never do business with them again and will for sure spread the word of the horrible service. More
Looking to buy Truck Came to Toothman looking to buy a used truck and Tyler was beyond helpful and helped us get into a truck and payment we can afford thank you Tyler a Came to Toothman looking to buy a used truck and Tyler was beyond helpful and helped us get into a truck and payment we can afford thank you Tyler and Donnie for all your help will definitely be back to buy another vehicle from you guy's in the future! More
Disappointed Asked to see vehicles within specific range. Was presented vehicles only at the top of my price range. Bought a vehicle (that has proven to be nothing Asked to see vehicles within specific range. Was presented vehicles only at the top of my price range. Bought a vehicle (that has proven to be nothing but a series of expensove roblems), and left Toothman feeling swindled. Repeatedly called during day hours ehich I asked they stop since I work nightshift; had to block their phone number after a dozen calls. More
It was a wonderful experience. They were great!! Corey McMillen was our salesperson and he was great to help us find a vehicle that we would most suit us. Would recommend Tooth man Ford. Corey McMillen was our salesperson and he was great to help us find a vehicle that we would most suit us. Would recommend Tooth man Ford. More